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31 JULY 2010

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Loyalty Magazine

Loyalty Magazine reports on customer retention,loyalty schemes, rewards, affinity, CRM, call centre issues, direct and viral marketing, mobile and internet channels for both B2B and B2C enterprises. It covers all global markets and business sectors, including retail, financial services, travel and hotels, telecoms and electronic commerce.

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Tuesday, 29 June 2010 09:22
Why Women Mean Business
As the new UK coalition government settles into Downing Street,  the question is frequently being asked “where are the women?
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Friday, 28 May 2010 11:09
Your customers are angry, very angry
Review of The Relationship Revolution by Larry Hochman
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Monday, 24 May 2010 12:24
How to Manage Difficult People by Alan Fairweather
It was quite stressful to read “How to Manage Difficult People” but oh so useful!
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Friday, 21 May 2010 11:00
An economic revolution or a theory for interpreting core values?
The Economic Revolution by Art Kristeven
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Wednesday, 19 May 2010 09:50
Numbers Rule Your World
There were a few things that disappointed me about “Numbers Rule Your World – the hidden influence of probability and statistics on everything you do”.
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