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3 SEPTEMBER 2010

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Loyalty Magazine

Loyalty Magazine reports on customer retention,loyalty schemes, rewards, affinity, CRM, call centre issues, direct and viral marketing, mobile and internet channels for both B2B and B2C enterprises. It covers all global markets and business sectors, including retail, financial services, travel and hotels, telecoms and electronic commerce.

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25-28 October 2010
Telecoms Customer Segmentation & Intelligence 2010
London
http://www.iir-telecoms.com/event/segmentation
15-16 September 2010




Loyalty & CRM Summit 2010
Shanghai, China
Carefully researched and organized by Neoedge Singapore, will provide all international and local companies an in-time and efficient platform of learning, networking and partnership building for your corporate advantage in the increasingly vibrant and fierce market.
http://www.neo-edge.com/loyalty&crm/
21-22 September
Retail Banking
Prague
www.jacobfleming.com/
15-18 November 2010





Loyalty World
London
Focusing on the strategy behind the concept of loyalty, Loyalty World 2010 will provide you with the insight and tools to develop the ultimate loyalty initiative to support your business goals and add measurable value to your bottom line.
Loyalty World will examine the relationship between your brand and your customers, look at what drives consumer behaviour, and help you understand how you can identify and harness new trends and tools to really drive engagement.
www.terrapinn.com/2010/lw/
Subscribers who are logged in can download a pdf of the event agenda by clicking on the link below
29-30 September






The Customer Show
Suntec, Singapore
www.terrapinn.com/2010/customerasia/index.stm
21-22 September 2010





Call Centre & Customer Management Expo
NEC Birmingham, UK
Call Centre & Customer Management Expo is Europe's no.1 exhibition and conference for customer contact and customer management solutions. It brings together leading suppliers and visitors under one roof, offering a blend of integrated customer solutions, cutting-edge education offerings and unique networking opportunities. For more information please visit our website www.callcentre-expo.com
September 13 -16





Call Centre Canada
Toronto
IQPC’s Call Centre Week Canada conference will help you find new and innovative ways to boost employee morale, balance cost cutting with improved productivity and at the same time as increasing levels of customer service.
www.callcentrecanada.ca/
September 20-22
Customer Feedback Week
Chicago, IL
www.customerfeedbackweek.com/

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