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15-16 September 2010
Loyalty & CRM Summit 2010
Shanghai, China
Carefully researched and organized by Neoedge Singapore, will provide all international and local companies an in-time and efficient platform of learning, networking and partnership building for your corporate advantage in the increasingly vibrant and fierce market.
http://www.neo-edge.com/loyalty&crm/ |
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15-18 November 2010
Loyalty World
London
Focusing on the strategy behind the concept of loyalty, Loyalty World 2010 will provide you with the insight and tools to develop the ultimate loyalty initiative to support your business goals and add measurable value to your bottom line.
Loyalty World will examine the relationship between your brand and your customers, look at what drives consumer behaviour, and help you understand how you can identify and harness new trends and tools to really drive engagement.
www.terrapinn.com/2010/lw/
Subscribers who are logged in can download a pdf of the event agenda by clicking on the link below
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29-30 September
The Customer Show
Suntec, Singapore
www.terrapinn.com/2010/customerasia/index.stm |
21-22 September 2010
Call Centre & Customer Management Expo
NEC Birmingham, UK
Call Centre & Customer Management Expo is Europe's no.1 exhibition and conference for customer contact and customer management solutions. It brings together leading suppliers and visitors under one roof, offering a blend of integrated customer solutions, cutting-edge education offerings and unique networking opportunities. For more information please visit our website www.callcentre-expo.com
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September 13 -16
Call Centre Canada
Toronto
IQPC’s Call Centre Week Canada conference will help you find new and innovative ways to boost employee morale, balance cost cutting with improved productivity and at the same time as increasing levels of customer service.
www.callcentrecanada.ca/ |
September 20-22
Customer Feedback Week
Chicago, IL
www.customerfeedbackweek.com/ |
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Organizations are losing control over their customer experiences, altering the landscape of customer experience forever - yet those that understand and embrace this today will be closer to their customers than any competitor will in the years to come. Article by Michael Hinshaw, MD of MCorp Consulting.