Search for UK’s customer service champions
Competition to celebrate businesses that always put the customer first
Read more ...

Firms must “get closer to customers” if marketing is to be welcomed
Consumers see supermarkets as ‘friends’ but many major industry sectors fail to relate to customers, finds survey Read more ...

Octopus Card admits huge customer data sale
Nearly two million cardholder details passed on Read more ...

Biscuit maker starts first loyalty programme
Scheme to offer rewards via 360 million packets
Read more ...

Cashback website gives shares for internet purchases
A new cashback website gives users rebates on their purchases at over 1,000 online retailers, in addition to shares in its business. Read more ...

Customer profitability down at banks
People more likely to shop around finds global survey
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Irish traders launch town rewards card
Independent businesses in Carrigaline, Co. Cork have launched a town-wide loyalty card. Read more ...

Vision Express launches its Nectar reward
Vision Express has launched its partnership with Nectar, offering 2 points for every £1 spent at over 330 Vision Express stores, nationwide. Read more ...

Anglia Battlefield to improve foreign currency management with prepaid
Anglia Battlefield Tours, a leading provider of guided battlefield tours is to issue its tour guides with prepaid expense cards.
Read more ...

Mobile POS loyalty platform launched in US
Solution to personalize customer service Read more ...

Search for UK’s customer service champions
Competition to celebrate businesses that always put the customer first
Read more ...

Firms must “get closer to customers” if marketing is to be welcomed
Consumers see supermarkets as ‘friends’ but many major industry sectors fail to relate to customers, finds survey Read more ...

Octopus Card admits huge customer data sale
Nearly two million cardholder details passed on Read more ...

Biscuit maker starts first loyalty programme
Scheme to offer rewards via 360 million packets
Read more ...

Cashback website gives shares for internet purchases
A new cashback website gives users rebates on their purchases at over 1,000 online retailers, in addition to shares in its business. Read more ...

Customer profitability down at banks
People more likely to shop around finds global survey
Read more ...

Irish traders launch town rewards card
Independent businesses in Carrigaline, Co. Cork have launched a town-wide loyalty card. Read more ...

Vision Express launches its Nectar reward
Vision Express has launched its partnership with Nectar, offering 2 points for every £1 spent at over 330 Vision Express stores, nationwide. Read more ...

Anglia Battlefield to improve foreign currency management with prepaid
Anglia Battlefield Tours, a leading provider of guided battlefield tours is to issue its tour guides with prepaid expense cards.
Read more ...

Mobile POS loyalty platform launched in US
Solution to personalize customer service Read more ...

Airline to trial smart card check-in
Starting July 28, Qantas is to trial a new check in system in Perth airport which uses customer’s chip based frequent flyer cards for authentication. Read more ...

Airmiles issues forex card
UK loyalty scheme Airmiles has partnered with foreign exchange company Travelex to launch the Travelex Airmiles Cash Passport card. Read more ...

Hotels.com launches Welcome Rewards loyalty scheme
Hotels.com, the online hotel booking website has launched a reward programme offering customers one free night for every ten nights stayed. Read more ...

Miles for dining makes a US return
Frequent flyer savers are once again being given the opportunity to earn miles-for-dining after quite a long period when they were not available.
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HP launches partner loyalty in India
Laserjet printer company HP India has launched a loyalty program called “Pay Back Yatra” to educate and engage with their tier three channel partners on HP’s latest printer technology innovations.
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Air Miles enhances green offering
GreenSaver, Canada’s longest established not-for-profit organization dedicated to energy efficiency, has announced an exclusive partnership with Canada’s Air Miles reward programme.
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German Payback gains major hotel partner
The world's largest hotel chain is joining German coalition loyalty scheme Payback from mid-July. Read more ...

What the World Cup conversations told us – about us
Whatever you think about football, this year’s World Cup has provided a fascinating insight into how the supporters from different countries respond, not least using social media, smart phones and the internet. Read more ...

Incentive industry trends in 2010 point to little spare money for rewards and recognition
While US incentive industry professionals believe the economy’s negative impact on program planning is past its worst this doesn’t necessarily mean more corporate dollars will be freed up this year for rewards & recognition.
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Restaurant visits can be incentivised with vouchers – but be careful about your brand
Customers may be eating out less due to the ongoing economic recession, but they are remaining loyal to the same restaurants. Additionally, customers are strongly motivated, especially in these straightened times, by the offer of money off coupons and special offers. Read more ...