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Welcome to Loyalty MagazineLoyalty Magazine reports on customer retention,loyalty schemes, rewards, affinity, CRM, call centre issues, direct and viral marketing, mobile and internet channels for both B2B and B2C enterprises. It covers all global markets and business sectors, including retail, financial services, travel and hotels, telecoms and electronic commerce. |
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Thursday, 29 July 2010Octopus Card admits huge customer data sale Nearly two million cardholder details passed on
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New research shows the most buoyant markets for retailer cards
Brazil tops the charts for the highest number of retailers with their own payments card. The most significant potential exists to develop retailer payment cards in India, Russia and Vietnam.
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News - Data SecurityThursday, 29 April 2010Payment network bans internet merchants from passing on customer data 'Data pass' practice is prohibited
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News - Data SecurityWednesday, 31 March 2010New penalties “change the data security ballgame” On April 6, the ballgame for data security in the UK changes because, as from that date, the Information Commissioners' Office (ICO) has the power to fine organisations up to £500,000 - up from £5,000 previously - for serious data leaks or losses.
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News - Data SecurityFriday, 20 November 2009Reward cards withdrawn over fraud risk A European airline has withdrawn thousands of its reward-based credit cards after a major suspected card fraud was uncovered in Spain.
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News - Data SecurityMonday, 02 November 2009Information security: budgets safe…..for now UK lags trading partners Biometric security is big in China 80% of organisations worldwide have no policies for social networking
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News - Data SecurityThursday, 15 October 2009Card details being put at risk by call centres The vast majority of UK call centres are routinely recording calls and storing customer credit card data in breach of industry guidelines, according to a new survey.
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News - Data SecurityWednesday, 14 October 2009T-Mobile cloud burst is setback for business users Cloud computing itself was the biggest loser this week with reports that T-Mobile and Microsoft subsidiary Danger have had a hardware failure that has left mobile customers without data services, including address books and calendars.
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News - Data SecurityThursday, 17 September 2009eBay leads top ten most trusted companies Internet auction site eBay has been voted the most trusted company by US consumers for guarding the privacy of their data.
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News - Data SecurityTuesday, 04 August 2009HSBC data loss has long term loyalty implications The data protection failings at Europe’s largest bank could cause long term damage to its reputation with customers.
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News - Data SecurityFriday, 17 July 2009Firms breaching DP Act ‘play into the hands’ of fraudsters One in five UK businesses are breaching the Data Protection Act, and a growing number admit that in the current economic climate, data protection is less of a priority. Meanwhile fraud continues to grow.
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News - Data SecurityThursday, 09 July 2009 Protecting e-shoppers at the checkout ID management company GB Group has signed a three-year partnership to supply e-payments provider ClickandBuy with a solution providing retail customers with greater identity protection.
Read more ...
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News - Data SecurityThursday, 29 April 2010Payment network bans internet merchants from passing on customer data 'Data pass' practice is prohibited
Read more ...
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News - Data SecurityWednesday, 31 March 2010New penalties “change the data security ballgame” On April 6, the ballgame for data security in the UK changes because, as from that date, the Information Commissioners' Office (ICO) has the power to fine organisations up to £500,000 - up from £5,000 previously - for serious data leaks or losses.
Read more ...
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News - Data SecurityFriday, 20 November 2009Reward cards withdrawn over fraud risk A European airline has withdrawn thousands of its reward-based credit cards after a major suspected card fraud was uncovered in Spain.
Read more ...
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News - Data SecurityMonday, 02 November 2009Information security: budgets safe…..for now UK lags trading partners Biometric security is big in China 80% of organisations worldwide have no policies for social networking
Read more ...
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News - Data SecurityThursday, 15 October 2009Card details being put at risk by call centres The vast majority of UK call centres are routinely recording calls and storing customer credit card data in breach of industry guidelines, according to a new survey.
Read more ...
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News - Data SecurityWednesday, 14 October 2009T-Mobile cloud burst is setback for business users Cloud computing itself was the biggest loser this week with reports that T-Mobile and Microsoft subsidiary Danger have had a hardware failure that has left mobile customers without data services, including address books and calendars.
Read more ...
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News - Data SecurityThursday, 17 September 2009eBay leads top ten most trusted companies Internet auction site eBay has been voted the most trusted company by US consumers for guarding the privacy of their data.
Read more ...
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News - Data SecurityTuesday, 04 August 2009HSBC data loss has long term loyalty implications The data protection failings at Europe’s largest bank could cause long term damage to its reputation with customers.
Read more ...
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News - Data SecurityFriday, 17 July 2009Firms breaching DP Act ‘play into the hands’ of fraudsters One in five UK businesses are breaching the Data Protection Act, and a growing number admit that in the current economic climate, data protection is less of a priority. Meanwhile fraud continues to grow.
Read more ...
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News - Data SecurityThursday, 09 July 2009 Protecting e-shoppers at the checkout ID management company GB Group has signed a three-year partnership to supply e-payments provider ClickandBuy with a solution providing retail customers with greater identity protection.
Read more ...
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News - Data SecurityWednesday, 01 April 2009EU to probe web user profiling by advertisers European authorities are to investigate consumer profiling by online advertisers amid allegations by senior European Union officials that “basic rights in terms of transparency, control and risk” are being violated.
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News - Data SecurityFriday, 27 March 2009Banks at risk of losing customers from card fraud
Financial fraud and high-profile data breaches could drive consumers away from banks to use electronic payment systems, such as PayPal, that they perceive to be more secure.
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