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31 JULY 2010

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Loyalty Magazine reports on customer retention,loyalty schemes, rewards, affinity, CRM, call centre issues, direct and viral marketing, mobile and internet channels for both B2B and B2C enterprises. It covers all global markets and business sectors, including retail, financial services, travel and hotels, telecoms and electronic commerce.

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article thumbnail Thursday, 29 July 2010

Octopus Card admits huge customer data sale
Nearly two million cardholder details passed on Read more ...

 
     

Latest feature
     
 
New research shows the most buoyant markets for retailer cards

Brazil tops the charts for the highest number of retailers with their own payments card. The most significant potential exists to develop retailer payment cards in India, Russia and Vietnam.

Read more ...
 
     
 
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article thumbnail News - Data SecurityThursday, 29 April 2010

Payment network bans internet merchants from passing on customer data
'Data pass' practice is prohibited
Read more ...

article thumbnail News - Data SecurityWednesday, 31 March 2010

New penalties “change the data security ballgame”
On April 6, the ballgame for data security in the UK changes because, as from that date, the Information Commissioners' Office (ICO) has the power to fine organisations up to £500,000 - up from £5,000 previously - for serious data leaks or losses. Read more ...

article thumbnail News - Data SecurityFriday, 20 November 2009

Reward cards withdrawn over fraud risk
A European airline has withdrawn thousands of its reward-based credit cards after a major suspected card fraud was uncovered in Spain. Read more ...

article thumbnail News - Data SecurityMonday, 02 November 2009

Information security: budgets safe…..for now
UK lags trading partners
Biometric security is big in China
80% of organisations worldwide have no policies for social networking
Read more ...

article thumbnail News - Data SecurityThursday, 15 October 2009

Card details being put at risk by call centres
The vast majority of UK call centres are routinely recording calls and storing customer credit card data in breach of industry guidelines, according to a new survey. Read more ...

article thumbnail News - Data SecurityWednesday, 14 October 2009

T-Mobile cloud burst is setback for business users
Cloud computing itself was the biggest loser this week with reports that T-Mobile and Microsoft subsidiary Danger have had a hardware failure that has left mobile customers without data services, including address books and calendars. Read more ...

article thumbnail News - Data SecurityThursday, 17 September 2009

eBay leads top ten most trusted companies
Internet auction site eBay has been voted the most trusted company by US consumers for guarding the privacy of their data. Read more ...

article thumbnail News - Data SecurityTuesday, 04 August 2009

HSBC data loss has long term loyalty implications
The data protection failings at Europe’s largest bank could cause long term damage to its reputation with customers. Read more ...

article thumbnail News - Data SecurityFriday, 17 July 2009

Firms breaching DP Act ‘play into the hands’ of fraudsters
One in five UK businesses are breaching the Data Protection Act, and a growing number admit that in the current economic climate, data protection is less of a priority. Meanwhile fraud continues to grow. Read more ...

article thumbnail News - Data SecurityThursday, 09 July 2009

Protecting e-shoppers at the checkout

ID management company GB Group has signed a three-year partnership to supply e-payments provider ClickandBuy with a solution providing retail customers with greater identity protection. Read more ...

article thumbnail News - Data SecurityThursday, 29 April 2010

Payment network bans internet merchants from passing on customer data
'Data pass' practice is prohibited
Read more ...

article thumbnail News - Data SecurityWednesday, 31 March 2010

New penalties “change the data security ballgame”
On April 6, the ballgame for data security in the UK changes because, as from that date, the Information Commissioners' Office (ICO) has the power to fine organisations up to £500,000 - up from £5,000 previously - for serious data leaks or losses. Read more ...

article thumbnail News - Data SecurityFriday, 20 November 2009

Reward cards withdrawn over fraud risk
A European airline has withdrawn thousands of its reward-based credit cards after a major suspected card fraud was uncovered in Spain. Read more ...

article thumbnail News - Data SecurityMonday, 02 November 2009

Information security: budgets safe…..for now
UK lags trading partners
Biometric security is big in China
80% of organisations worldwide have no policies for social networking
Read more ...

article thumbnail News - Data SecurityThursday, 15 October 2009

Card details being put at risk by call centres
The vast majority of UK call centres are routinely recording calls and storing customer credit card data in breach of industry guidelines, according to a new survey. Read more ...

article thumbnail News - Data SecurityWednesday, 14 October 2009

T-Mobile cloud burst is setback for business users
Cloud computing itself was the biggest loser this week with reports that T-Mobile and Microsoft subsidiary Danger have had a hardware failure that has left mobile customers without data services, including address books and calendars. Read more ...

article thumbnail News - Data SecurityThursday, 17 September 2009

eBay leads top ten most trusted companies
Internet auction site eBay has been voted the most trusted company by US consumers for guarding the privacy of their data. Read more ...

article thumbnail News - Data SecurityTuesday, 04 August 2009

HSBC data loss has long term loyalty implications
The data protection failings at Europe’s largest bank could cause long term damage to its reputation with customers. Read more ...

article thumbnail News - Data SecurityFriday, 17 July 2009

Firms breaching DP Act ‘play into the hands’ of fraudsters
One in five UK businesses are breaching the Data Protection Act, and a growing number admit that in the current economic climate, data protection is less of a priority. Meanwhile fraud continues to grow. Read more ...

article thumbnail News - Data SecurityThursday, 09 July 2009

Protecting e-shoppers at the checkout

ID management company GB Group has signed a three-year partnership to supply e-payments provider ClickandBuy with a solution providing retail customers with greater identity protection. Read more ...

News - Data SecurityWednesday, 01 April 2009

EU to probe web user profiling by advertisers
European authorities are to investigate consumer profiling by online advertisers amid allegations by senior European Union officials that “basic rights in terms of transparency, control and risk” are being violated. Read more ...

article thumbnail News - Data SecurityFriday, 27 March 2009

Banks at risk of losing customers from card fraud


Financial fraud and high-profile data breaches could drive consumers away from banks to use electronic payment systems, such as PayPal, that they perceive to be more secure. Read more ...

 
     
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