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Welcome to Loyalty MagazineLoyalty Magazine reports on customer retention,loyalty schemes, rewards, affinity, CRM, call centre issues, direct and viral marketing, mobile and internet channels for both B2B and B2C enterprises. It covers all global markets and business sectors, including retail, financial services, travel and hotels, telecoms and electronic commerce. |
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Wednesday, 25 January 2012EU plans strict rules on internet user data
Process to introduce new regulations starts today
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Loyalty schemes will be directly affected by EU data reforms
 Countries in the EU are currently working on their responses to the complex policy proposals suggested for the handling and storage of personal data. The legislative changes currently underway are of critical importance to the loyalty sector. Jeremy Henderson-Ross, legal director and general counsel – EMEA for Aimia suggests companies should play an active part in the discussions.
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News - Data SecurityThursday, 02 February 2012Concerns over lack of guidance in EU data proposals
Data protection plans are welcomed – with reservations
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News - Data SecurityFriday, 13 January 2012Merchant starts landmark PCI legal action
Lawsuit against bank over security fines
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News - Data SecurityMonday, 12 December 2011Rumours rife as EU gets ready to announce new data rules
Firms handling data are likely to be subjected to a considerably heightened compliance regime under new rules to be announced by the European Commission in January.
Read more ...
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News - Data SecurityTuesday, 08 November 2011Customers get possessive about their personal data
Lose it at your peril, finds survey
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News - Data SecurityTuesday, 08 November 2011Security magazine’s email account hacked
Subscribers alerted to fake emails
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News - Data SecurityFriday, 21 October 2011Securing your “Digital Legacy” after death
Offering to keep track of people’s increasingly complicated online presence
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News - Data SecurityTuesday, 03 May 2011Every event a retention opportunity for Sony
Sony admits further data losses as it begins campaign to sooth customers
Sony has admitted the personal information of a further 24.6 million customers may have been stolen. At the same time it is seeking to pacify upset customers who were affected by
Read more ...
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News - Data SecurityThursday, 28 April 2011TomTom sorry for giving customer driving data to cops
'Anonymous' info used to set speed traps
Apple pledges to curb location data collection
Danger to growth of location-based services
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News - Data SecurityWednesday, 27 April 2011Sony hack hits data of 77 million customers
Attack on Playstation and Qriocity networks
Read more ...
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News - Data SecurityThursday, 07 April 2011Massive data theft at email marketing giant
List of companies affected grows as details of millions of customers around the world are stolen
Read more ...
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News - Data SecurityThursday, 02 February 2012Concerns over lack of guidance in EU data proposals
Data protection plans are welcomed – with reservations
Read more ...
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News - Data SecurityFriday, 13 January 2012Merchant starts landmark PCI legal action
Lawsuit against bank over security fines
Read more ...
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News - Data SecurityMonday, 12 December 2011Rumours rife as EU gets ready to announce new data rules
Firms handling data are likely to be subjected to a considerably heightened compliance regime under new rules to be announced by the European Commission in January.
Read more ...
|
News - Data SecurityTuesday, 08 November 2011Customers get possessive about their personal data
Lose it at your peril, finds survey
Read more ...
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News - Data SecurityTuesday, 08 November 2011Security magazine’s email account hacked
Subscribers alerted to fake emails
Read more ...
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News - Data SecurityFriday, 21 October 2011Securing your “Digital Legacy” after death
Offering to keep track of people’s increasingly complicated online presence
Read more ...
|
News - Data SecurityTuesday, 03 May 2011Every event a retention opportunity for Sony
Sony admits further data losses as it begins campaign to sooth customers
Sony has admitted the personal information of a further 24.6 million customers may have been stolen. At the same time it is seeking to pacify upset customers who were affected by
Read more ...
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News - Data SecurityThursday, 28 April 2011TomTom sorry for giving customer driving data to cops
'Anonymous' info used to set speed traps
Apple pledges to curb location data collection
Danger to growth of location-based services
Read more ...
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News - Data SecurityWednesday, 27 April 2011Sony hack hits data of 77 million customers
Attack on Playstation and Qriocity networks
Read more ...
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News - Data SecurityThursday, 07 April 2011Massive data theft at email marketing giant
List of companies affected grows as details of millions of customers around the world are stolen
Read more ...
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News - Data SecurityThursday, 31 March 2011Google settles over social network data charges
Internet giant required to implement 'comprehensive' data privacy programme
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News - Data SecurityMonday, 28 March 2011Push for adoption of a 'Privacy Bill of Rights' for online data
The ‘don’t call me list proved so popular in the US that it was no surprise when the Obama administration followed it up with proposals for a “don’t track me” bill, under the title of the “privacy bill of rights”.
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News - Data SecurityThursday, 03 February 2011Supermarket sued for failing to alert reward cardholders of food recalls
Retailer should "go beyond email messages" claim
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News - Data SecurityTuesday, 18 January 2011Facebook backs down on data sharing plans
Negative feedback from users forces rethink
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News - Data SecurityMonday, 10 January 2011Nearly 90% of contact centre operations do not understand PCI DSS requirements
Although 36.7% of contact centres judge themselves to be fully compliant with the Payment Card Industry Data Security Standard (PCI DSS), the vast majority (89%) admitted to not understanding its requirements and penalties.
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News - Data SecurityThursday, 29 July 2010Octopus Card admits huge customer data sale
Nearly two million cardholder details passed on
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News - Data SecurityThursday, 29 April 2010Payment network bans internet merchants from passing on customer data
'Data pass' practice is prohibited
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News - Data SecurityWednesday, 31 March 2010New penalties “change the data security ballgame”
On April 6, the ballgame for data security in the UK changes because, as from that date, the Information Commissioners' Office (ICO) has the power to fine organisations up to £500,000 - up from £5,000 previously - for serious data leaks or losses.
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News - Data SecurityFriday, 20 November 2009Reward cards withdrawn over fraud risk
A European airline has withdrawn thousands of its reward-based credit cards after a major suspected card fraud was uncovered in Spain.
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News - Data SecurityMonday, 02 November 2009Information security: budgets safe…..for now
UK lags trading partners
Biometric security is big in China
80% of organisations worldwide have no policies for social networking
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