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E-Loyalty - E-Loyalty
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17 APRIL 2014

Welcome to 

Loyalty Magazine

Loyalty Magazine reports on customer retention,loyalty schemes, rewards, affinity, CRM, call centre issues, direct and viral marketing, mobile and internet channels for both B2B and B2C enterprises. It covers all global markets and business sectors, including retail, financial services, travel and hotels, telecoms and electronic commerce.

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Wednesday, 16 April 2014

Polish online shoppers “most satisfied In Europe”
France at bottom of satisfaction table
Read more ...

 
     

Latest feature
     
 
Can you create true loyalty with a loyalty programme?

There are a number of mistakes made by brands in designing loyalty schemes, says Jason Holland of customer engagement agency Underwired.
He highlights the fatal errors and how companies can avoid them to achieve one of the Holy Grails of customer behaviour – a habit.

Read more ...
 
     
 
Don't miss
     
   
     

 
 Latest news 
 
Month's news
 
   Most read  
 
     
 
article thumbnail News - E-LoyaltyWednesday, 19 February 2014

Taxi apps offer vision of future ecommerce
Smartphone offerings give mobile owners more control Read more ...

article thumbnail News - E-LoyaltyTuesday, 03 December 2013

One last mention of Black Friday, Cyber Monday and seasonal spending......
We had promised to completely ignore the deluge of PR material flooding into our email inboxes about the surge spending days of Black Friday and Cyber Monday except that this is really interesting.
Read more ...

News - E-LoyaltyWednesday, 09 October 2013

Digital rewards expanded for lotteries
Partnership enables movie, eBook and music redemptions online
Read more ...

article thumbnail News - E-LoyaltyMonday, 07 October 2013

Secret Sales starts reward scheme
Points for vouchers offering

Read more ...
News - E-LoyaltyMonday, 19 August 2013

Groupon starts deal search service
Local hub offering for UK customers
Read more ...

News - E-LoyaltyTuesday, 09 July 2013

Over 20% of consumer online searches for hotels made via mobile
A significant 21% of the 2.5 million UK consumer online searches for hotels in May, were made using mobile devices.
Read more ...

article thumbnail News - E-LoyaltyThursday, 20 June 2013

India and China most active in Asia e-commerce
US$6.9bn invested in region since 2010 Read more ...

News - E-LoyaltyMonday, 13 May 2013

Amazon currency rolls out in US
Kindle users get 500 free Coins
Read more ...

article thumbnail News - E-LoyaltyTuesday, 26 March 2013

Tesco plans ‘digital’ Clubcard in China
Initiative part of huge increase in global tech spending Read more ...

article thumbnail News - E-LoyaltyThursday, 14 March 2013

Online retail to outpace high street in US and Europe
Forrester issues latest market projections
Read more ...

article thumbnail News - E-LoyaltyWednesday, 19 February 2014

Taxi apps offer vision of future ecommerce
Smartphone offerings give mobile owners more control Read more ...

article thumbnail News - E-LoyaltyTuesday, 03 December 2013

One last mention of Black Friday, Cyber Monday and seasonal spending......
We had promised to completely ignore the deluge of PR material flooding into our email inboxes about the surge spending days of Black Friday and Cyber Monday except that this is really interesting.
Read more ...

News - E-LoyaltyWednesday, 09 October 2013

Digital rewards expanded for lotteries
Partnership enables movie, eBook and music redemptions online
Read more ...

article thumbnail News - E-LoyaltyMonday, 07 October 2013

Secret Sales starts reward scheme
Points for vouchers offering

Read more ...
News - E-LoyaltyMonday, 19 August 2013

Groupon starts deal search service
Local hub offering for UK customers
Read more ...

News - E-LoyaltyTuesday, 09 July 2013

Over 20% of consumer online searches for hotels made via mobile
A significant 21% of the 2.5 million UK consumer online searches for hotels in May, were made using mobile devices.
Read more ...

article thumbnail News - E-LoyaltyThursday, 20 June 2013

India and China most active in Asia e-commerce
US$6.9bn invested in region since 2010 Read more ...

News - E-LoyaltyMonday, 13 May 2013

Amazon currency rolls out in US
Kindle users get 500 free Coins
Read more ...

article thumbnail News - E-LoyaltyTuesday, 26 March 2013

Tesco plans ‘digital’ Clubcard in China
Initiative part of huge increase in global tech spending Read more ...

article thumbnail News - E-LoyaltyThursday, 14 March 2013

Online retail to outpace high street in US and Europe
Forrester issues latest market projections
Read more ...

article thumbnail News - E-LoyaltyWednesday, 06 February 2013

Amazon launches digital loyalty currency
Coins can be used at app store Read more ...

article thumbnail News - E-LoyaltyTuesday, 29 January 2013

‘etailing’ grows despite economic uncertainty
Online solidifies place in retail mix as mobile device use spreads
Read more ...

News - E-LoyaltyMonday, 14 January 2013

Europe lags US in online capability
European businesses trail their US counterparts in the level of their online presence and capabilities.
Read more ...

article thumbnail News - E-LoyaltyWednesday, 02 January 2013

Online shopping collection network storms in
Online shopping is continuing to grow, but it brings with it a problem. Who is going to stay home for the delivery? Read more ...

article thumbnail News - E-LoyaltyTuesday, 11 December 2012

Loyalty beats price for over half of e-shoppers
Most remain loyal to favourite websites despite lower costs elsewhere
Read more ...

News - E-LoyaltyWednesday, 28 November 2012

MasterCard starts online offers partnership
Deals at major US retailers to be offered to cardholders around the world Read more ...

article thumbnail News - E-LoyaltyWednesday, 24 October 2012

Digital marketplace for loyalty schemes is launched
Airline is first partner on system Read more ...

News - E-LoyaltyWednesday, 10 October 2012

Home retail sales migrate online
45% increase in online furniture purchases predicted in next four years
Read more ...

News - E-LoyaltyThursday, 26 July 2012

Discover expands online rewards
Link with iTunes, Facebook and Disney
Read more ...

article thumbnail News - E-LoyaltyWednesday, 30 May 2012

Tesco launches online delivery offer
Subscription service steps up e-grocery competition Read more ...

 
     
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