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Welcome to Loyalty MagazineLoyalty Magazine reports on customer retention,loyalty schemes, rewards, affinity, CRM, call centre issues, direct and viral marketing, mobile and internet channels for both B2B and B2C enterprises. It covers all global markets and business sectors, including retail, financial services, travel and hotels, telecoms and electronic commerce. |
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Wednesday, 23 June 2010Rewards for using GIRO Maybank Singapore has launched an incentive scheme that rewards customers for using GIRO for payments.
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New research shows the most buoyant markets for retailer cards
Brazil tops the charts for the highest number of retailers with their own payments card. The most significant potential exists to develop retailer payment cards in India, Russia and Vietnam.
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News - Financial ServicesTuesday, 22 June 2010Wal-Mart launches card with loyalty First foray into rewards for world's largest retailer
Wal-Mart Stores, the world’s largest retailer, has launched a MasterCard rewards card in
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News - Financial ServicesMonday, 21 June 2010Top five UK retail bank websites Co-operative Bank is the UK retail bank with the best content and functionality on its website, according to independent research firm, Forrester Research.
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News - Financial ServicesTuesday, 18 May 2010Which credit cards offer the best benefits? Built-in cardholder perks vary from issuer to issuer, and an explanation of benefits to customers also varies in visibility, new research from US company Corporate Insight shows.
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News - Financial ServicesWednesday, 05 May 2010Best buy ISA for is for customers only Bank withdraws top offer for non-current account holders
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News - Financial ServicesThursday, 29 April 2010Banks forced to work on customer complaints strategy Any good salesman will tell you that a customer complaint is a sales opportunity. If this is true, UK banks are missing out on some extra business.
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News - Financial ServicesFriday, 09 April 2010Amex names new member of Blue scheme Fast food retailer joins programme
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News - Financial ServicesFriday, 26 March 2010Community card aims to boost local spending An interoperable smart card is being launched designed to encourage people to spend more money within their local communities.
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News - Financial ServicesThursday, 11 March 2010 Amex to pay US$5 an hour to charity volunteers American Express says it will donate US$4m annually to causes selected by the public, and will also reward volunteer service.
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News - Financial ServicesMonday, 08 March 2010Kazakh bank starts major reward scheme Kazkommertsbank (KKB) has started a new rewards programme to retain existing customers and attract new ones.
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News - Financial ServicesFriday, 26 February 2010US retail giant considers money-off rewards card Stores trial a rewards card in Kansas that offers 5% off all purchases at its stores.
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News - Financial ServicesTuesday, 22 June 2010Wal-Mart launches card with loyalty First foray into rewards for world's largest retailer
Wal-Mart Stores, the world’s largest retailer, has launched a MasterCard rewards card in
Read more ...
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News - Financial ServicesMonday, 21 June 2010Top five UK retail bank websites Co-operative Bank is the UK retail bank with the best content and functionality on its website, according to independent research firm, Forrester Research.
Read more ...
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News - Financial ServicesTuesday, 18 May 2010Which credit cards offer the best benefits? Built-in cardholder perks vary from issuer to issuer, and an explanation of benefits to customers also varies in visibility, new research from US company Corporate Insight shows.
Read more ...
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News - Financial ServicesWednesday, 05 May 2010Best buy ISA for is for customers only Bank withdraws top offer for non-current account holders
Read more ...
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News - Financial ServicesThursday, 29 April 2010Banks forced to work on customer complaints strategy Any good salesman will tell you that a customer complaint is a sales opportunity. If this is true, UK banks are missing out on some extra business.
Read more ...
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News - Financial ServicesFriday, 09 April 2010Amex names new member of Blue scheme Fast food retailer joins programme
Read more ...
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News - Financial ServicesFriday, 26 March 2010Community card aims to boost local spending An interoperable smart card is being launched designed to encourage people to spend more money within their local communities.
Read more ...
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News - Financial ServicesThursday, 11 March 2010 Amex to pay US$5 an hour to charity volunteers American Express says it will donate US$4m annually to causes selected by the public, and will also reward volunteer service.
Read more ...
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News - Financial ServicesMonday, 08 March 2010Kazakh bank starts major reward scheme Kazkommertsbank (KKB) has started a new rewards programme to retain existing customers and attract new ones.
Read more ...
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News - Financial ServicesFriday, 26 February 2010US retail giant considers money-off rewards card Stores trial a rewards card in Kansas that offers 5% off all purchases at its stores.
Read more ...
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News - Financial ServicesFriday, 19 February 2010Olympics opening day sees 46% increase in card spending The opening day of the Winter Olympics in Vancouver saw a 46% increase in card spending in the area to C$5.2m, up from C$3.6m on the same day last year, according to figures from official Olympics sponsor Visa.
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News - Financial ServicesThursday, 18 February 2010HSBC agrees Sri Lanka reward sharing deal Partnership with telco
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News - Financial ServicesWednesday, 27 January 2010Last ditch bid to keep Earthport in business UK payments company Earthport is looking to raise £875,000 in working capital in a last ditch bid to stay in business while it awaits the outstanding £3.25m it is owed by Zink Financial.
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News - Financial ServicesMonday, 25 January 2010Barclaycard offers cardholders Freedom Barclaycard has finally announced a launch date for its instant rewards loyalty scheme using Welcome Real Time technology. Sarah Alspach, marketing director of Barclaycard Freedom, talked to Loyalty about the scheme and what they hope to achieve with it. Read more ...
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News - Financial ServicesThursday, 21 January 2010Rumours grow as Earthport CEO leaves Struggling international foreign exchange payments company Earthport has confirmed to Loyalty that CEO James Bergman has resigned with immediate effect and his duties would be taken on by the Executive Team.
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News - Financial ServicesTuesday, 12 January 2010New UK bank entrants predicted tough time UK consumers may actively hate their bank but a consultancy firm is suggesting that this won’t lead to a mass exodus to new entrants.
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News - Financial ServicesFriday, 08 January 2010Barclaycard and telco launch contactless rewards credit card Barclaycard and a mobile telco have launched a co-branded contactless credit card that features a rewards scheme and enables customers to track their spending via SMS notifications.
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News - Financial ServicesTuesday, 05 January 2010US banks mailing more rewards credit card offers US card issuers are ramping up the direct mail credit card reward offers, but this time round, most of the cards will carry annual fees.
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News - Financial ServicesThursday, 10 December 2009Amex pilots charge card for twenty-somethings American Express is testing a low-fee charge card with targeted benefits for customers in their 20s.
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News - Financial ServicesMonday, 07 December 2009Amex responds to UK ‘voucher bug’ American Express has responded to the ‘voucher bug’ which has hit the UK recently, with the launch of a new rewards-based credit card in the UK.
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