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31 JULY 2010

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Loyalty Magazine

Loyalty Magazine reports on customer retention,loyalty schemes, rewards, affinity, CRM, call centre issues, direct and viral marketing, mobile and internet channels for both B2B and B2C enterprises. It covers all global markets and business sectors, including retail, financial services, travel and hotels, telecoms and electronic commerce.

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Wednesday, 23 June 2010

Rewards for using GIRO
Maybank Singapore has launched an incentive scheme that rewards customers for using GIRO for payments.
Read more ...

 
     

Latest feature
     
 
New research shows the most buoyant markets for retailer cards

Brazil tops the charts for the highest number of retailers with their own payments card. The most significant potential exists to develop retailer payment cards in India, Russia and Vietnam.

Read more ...
 
     
 
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article thumbnail News - Financial ServicesTuesday, 22 June 2010

Wal-Mart launches card with loyalty
First foray into rewards for world's largest retailer

Wal-Mart Stores, the world’s largest retailer, has launched a MasterCard rewards card in Read more ...

News - Financial ServicesMonday, 21 June 2010

Top five UK retail bank websites
Co-operative Bank is the UK retail bank with the best content and functionality on its website, according to independent research firm, Forrester Research.
Read more ...

News - Financial ServicesTuesday, 18 May 2010

Which credit cards offer the best benefits?
Built-in cardholder perks vary from issuer to issuer, and an explanation of benefits to customers also varies in visibility, new research from US company Corporate Insight shows.
Read more ...

News - Financial ServicesWednesday, 05 May 2010

Best buy ISA for is for customers only
Bank withdraws top offer for non-current account holders
Read more ...

article thumbnail News - Financial ServicesThursday, 29 April 2010

Banks forced to work on customer complaints strategy
Any good salesman will tell you that a customer complaint is a sales opportunity. If this is true, UK banks are missing out on some extra business. Read more ...

article thumbnail News - Financial ServicesFriday, 09 April 2010

Amex names new member of Blue scheme
Fast food retailer joins programme Read more ...

News - Financial ServicesFriday, 26 March 2010

Community card aims to boost local spending
An interoperable smart card is being launched designed to encourage people to spend more money within their local communities.
Read more ...

article thumbnail News - Financial ServicesThursday, 11 March 2010

Amex to pay US$5 an hour to charity volunteers

American Express says it will donate US$4m annually to causes selected by the public, and will also reward volunteer service.

Read more ...
article thumbnail News - Financial ServicesMonday, 08 March 2010

Kazakh bank starts major reward scheme
Kazkommertsbank (KKB) has started a new rewards programme to retain existing customers and attract new ones.
Read more ...

article thumbnail News - Financial ServicesFriday, 26 February 2010

US retail giant considers money-off rewards card
Stores trial a rewards card in Kansas that offers 5% off all purchases at its stores. Read more ...

article thumbnail News - Financial ServicesTuesday, 22 June 2010

Wal-Mart launches card with loyalty
First foray into rewards for world's largest retailer

Wal-Mart Stores, the world’s largest retailer, has launched a MasterCard rewards card in Read more ...

News - Financial ServicesMonday, 21 June 2010

Top five UK retail bank websites
Co-operative Bank is the UK retail bank with the best content and functionality on its website, according to independent research firm, Forrester Research.
Read more ...

News - Financial ServicesTuesday, 18 May 2010

Which credit cards offer the best benefits?
Built-in cardholder perks vary from issuer to issuer, and an explanation of benefits to customers also varies in visibility, new research from US company Corporate Insight shows.
Read more ...

News - Financial ServicesWednesday, 05 May 2010

Best buy ISA for is for customers only
Bank withdraws top offer for non-current account holders
Read more ...

article thumbnail News - Financial ServicesThursday, 29 April 2010

Banks forced to work on customer complaints strategy
Any good salesman will tell you that a customer complaint is a sales opportunity. If this is true, UK banks are missing out on some extra business. Read more ...

article thumbnail News - Financial ServicesFriday, 09 April 2010

Amex names new member of Blue scheme
Fast food retailer joins programme Read more ...

News - Financial ServicesFriday, 26 March 2010

Community card aims to boost local spending
An interoperable smart card is being launched designed to encourage people to spend more money within their local communities.
Read more ...

article thumbnail News - Financial ServicesThursday, 11 March 2010

Amex to pay US$5 an hour to charity volunteers

American Express says it will donate US$4m annually to causes selected by the public, and will also reward volunteer service.

Read more ...
article thumbnail News - Financial ServicesMonday, 08 March 2010

Kazakh bank starts major reward scheme
Kazkommertsbank (KKB) has started a new rewards programme to retain existing customers and attract new ones.
Read more ...

article thumbnail News - Financial ServicesFriday, 26 February 2010

US retail giant considers money-off rewards card
Stores trial a rewards card in Kansas that offers 5% off all purchases at its stores. Read more ...

article thumbnail News - Financial ServicesFriday, 19 February 2010

Olympics opening day sees 46% increase in card spending
The opening day of the Winter Olympics in Vancouver saw a 46% increase in card spending in the area to C$5.2m, up from C$3.6m on the same day last year, according to figures from official Olympics sponsor Visa. Read more ...

article thumbnail News - Financial ServicesThursday, 18 February 2010

HSBC agrees Sri Lanka reward sharing deal
Partnership with telco Read more ...

News - Financial ServicesWednesday, 27 January 2010

Last ditch bid to keep Earthport in business
UK payments company Earthport is looking to raise £875,000 in working capital in a last ditch bid to stay in business while it awaits the outstanding £3.25m it is owed by Zink Financial.
Read more ...

article thumbnail News - Financial ServicesMonday, 25 January 2010

Barclaycard offers cardholders Freedom
Barclaycard has finally announced a launch date for its instant rewards loyalty scheme using Welcome Real Time technology. Sarah Alspach, marketing director of Barclaycard Freedom, talked to Loyalty about the scheme and what they hope to achieve with it. Read more ...

article thumbnail News - Financial ServicesThursday, 21 January 2010

Rumours grow as Earthport CEO leaves
Struggling international foreign exchange payments company Earthport has confirmed to Loyalty that CEO James Bergman has resigned with immediate effect and his duties would be taken on by the Executive Team. Read more ...

article thumbnail News - Financial ServicesTuesday, 12 January 2010

New UK bank entrants predicted tough time
UK consumers may actively hate their bank but a consultancy firm is suggesting that this won’t lead to a mass exodus to new entrants. Read more ...

article thumbnail News - Financial ServicesFriday, 08 January 2010

Barclaycard and telco launch contactless rewards credit card
Barclaycard and a mobile telco have launched a co-branded contactless credit card that features a rewards scheme and enables customers to track their spending via SMS notifications. Read more ...

News - Financial ServicesTuesday, 05 January 2010

US banks mailing more rewards credit card offers
US card issuers are ramping up the direct mail credit card reward offers, but this time round, most of the cards will carry annual fees.
Read more ...

article thumbnail News - Financial ServicesThursday, 10 December 2009

Amex pilots charge card for twenty-somethings
American Express is testing a low-fee charge card with targeted benefits for customers in their 20s. Read more ...

article thumbnail News - Financial ServicesMonday, 07 December 2009

Amex responds to UK ‘voucher bug’
American Express has responded to the ‘voucher bug’ which has hit the UK recently, with the launch of a new rewards-based credit card in the UK. Read more ...

 
     
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