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7 FEBRUARY 2012

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Loyalty Magazine

Loyalty Magazine reports on customer retention,loyalty schemes, rewards, affinity, CRM, call centre issues, direct and viral marketing, mobile and internet channels for both B2B and B2C enterprises. It covers all global markets and business sectors, including retail, financial services, travel and hotels, telecoms and electronic commerce.

Main story

Friday, 20 January 2012

London 2012 - More than just the Olympics
Hockney's art and Yorkshire tea
There was something so unashamedly British and celebratory about David Hockney’s “A bigger picture” at the Royal Academy that I wanted to bottle it and sell it to businesses, writes Annich McIntosh
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Latest feature


	Loyalty schemes will be directly affected by EU data reforms Countries in the EU are currently working on their responses to the complex policy proposals suggested for the handling and storage of personal data. The legislative changes currently underway are of critical importance to the loyalty sector. Jeremy Henderson-Ross, legal director and general counsel – EMEA for Aimia suggests companies should play an active part in the discussions. Read more ...

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Most read

	News - HospitalityFriday, 16 December 2011 Hotel scheme extends into China Location-based services partnership Read more ...
News - HospitalityWednesday, 14 December 2011 Hotel scheme launches two Canadian credit cards Partnership with Capital One Read more ...
News - HospitalityFriday, 11 November 2011 Hilton HHonors launches global shopping mall The Hilton HHonors loyalty program for Hilton Worldwide’s 10 hotel brands has launched a Global Online Shopping Mall. Read more ...
	News - HospitalityMonday, 24 October 2011 Hotel scheme responds to guests’ body language Managers to mingle with guests to get feedback Read more ...
News - HospitalityWednesday, 14 September 2011 Starwood points are 'most valuable' Hotel tops ranking table Read more ...
News - HospitalityThursday, 04 August 2011 BA cardholders get Michelin benefits British Airways Visa Signature Card holders using their card at any Michelin-starred restaurant in New York will receive a US$50 statement credit as part of a new promotion. Read more ...
News - HospitalityTuesday, 26 April 2011 Hotel points displace frequent flyer miles as preferred currency Results of survey into global travel loyalty marketplace Read more ...
	News - HospitalityWednesday, 16 March 2011 Guests can do push-ups for discounts Hotel comes up with unique new check-in scheme Read more ...
	News - HospitalityTuesday, 08 March 2011 Carlson relaunches guest programme Plan to double global membership Read more ...
	News - HospitalityFriday, 04 March 2011 Luxury hotels alliance starts rewards scheme Global group rolls out experience-based rewards across 12 brands and 300 hotels Read more ...

	News - HospitalityFriday, 16 December 2011 Hotel scheme extends into China Location-based services partnership Read more ...
News - HospitalityWednesday, 14 December 2011 Hotel scheme launches two Canadian credit cards Partnership with Capital One Read more ...
News - HospitalityFriday, 11 November 2011 Hilton HHonors launches global shopping mall The Hilton HHonors loyalty program for Hilton Worldwide’s 10 hotel brands has launched a Global Online Shopping Mall. Read more ...
	News - HospitalityMonday, 24 October 2011 Hotel scheme responds to guests’ body language Managers to mingle with guests to get feedback Read more ...
News - HospitalityWednesday, 14 September 2011 Starwood points are 'most valuable' Hotel tops ranking table Read more ...
News - HospitalityThursday, 04 August 2011 BA cardholders get Michelin benefits British Airways Visa Signature Card holders using their card at any Michelin-starred restaurant in New York will receive a US$50 statement credit as part of a new promotion. Read more ...
News - HospitalityTuesday, 26 April 2011 Hotel points displace frequent flyer miles as preferred currency Results of survey into global travel loyalty marketplace Read more ...
	News - HospitalityWednesday, 16 March 2011 Guests can do push-ups for discounts Hotel comes up with unique new check-in scheme Read more ...
	News - HospitalityTuesday, 08 March 2011 Carlson relaunches guest programme Plan to double global membership Read more ...
	News - HospitalityFriday, 04 March 2011 Luxury hotels alliance starts rewards scheme Global group rolls out experience-based rewards across 12 brands and 300 hotels Read more ...
News - HospitalityWednesday, 23 February 2011 Hotel chain overhauls rewards scheme US hotel chain Carlson says it is overhauling its rewards scheme to give members a wider range of options when redeeming their points. Read more ...
News - HospitalityTuesday, 22 February 2011 Hotel to charge non-rewards members for net access Radisson Hotels is planning to charge non-members of its loyalty scheme US$10 a day for internet access. Read more ...
	News - HospitalityMonday, 24 January 2011 Hotel scheme expands into Brazil Partnership in expanding Latin American market Read more ...
	News - HospitalityWednesday, 22 December 2010 QHotels launches guest rewards scheme QHotels has launched a loyalty scheme for guests to increase its share of the business travel market. Read more ...
	News - HospitalityWednesday, 17 November 2010 Independent hotel card debuts in Russia Partnership with St. Petersburg-based Nevsky Hotel Grand Read more ...
News - HospitalityWednesday, 10 November 2010 Qatar Airways partners with independent hotel scheme Voila Hotel Rewards, a hotel loyalty program for independent hotels, has partnered with Qatar Airways Privilege Club frequent flyer programme. Read more ...
	News - HospitalityTuesday, 26 October 2010 Spanish hotel group rolls out Amex rewards card Holders can earn free stays in more than 300 hotels Read more ...
	News - HospitalityMonday, 25 October 2010 Swissôtel wins “Asia’s leading business hotel brand” award Receiving the distinction “Asia’s Leading Business Hotel Brand” at the World Travel Awards was the crowning moment for Swissôtel Hotels & Resorts following a flurry of awards over the last few weeks. Read more ...
	News - HospitalityMonday, 18 October 2010 TripAdvisor under threat from hotel class action 80% of reviews are fabricated claims Feefo Read more ...
	News - HospitalityFriday, 17 September 2010 Belated rewards launch for luxury hotel chain Programme to offer fashion, flights, photography and luxury travel Read more ...

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	Blog articles Out of touch Target like King Canute Supermarket pricing: A need for honesty, clarity and trust Got a broadband problem? Please visit our website! Increasing sales through social media? Coca-Cola should know better Forward gazing: Mega trends according to Frost & Sullivan – and the end of the world as we know it Facebook goes head to head with Groupon And you thought Starbucks was just a coffee shop Southwest pleases customers with programme revamp Efficiency and Effectiveness: The yin and yang of your contact centre Feeling proud to be British Can loyalty prolong the e-retail phenomenon Social media: Well done to The White Company
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