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Welcome to Loyalty MagazineLoyalty Magazine reports on customer retention,loyalty schemes, rewards, affinity, CRM, call centre issues, direct and viral marketing, mobile and internet channels for both B2B and B2C enterprises. It covers all global markets and business sectors, including retail, financial services, travel and hotels, telecoms and electronic commerce. |
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Friday, 30 July 2010Search for UK’s customer service champions Competition to celebrate businesses that always put the customer first
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New research shows the most buoyant markets for retailer cards
Brazil tops the charts for the highest number of retailers with their own payments card. The most significant potential exists to develop retailer payment cards in India, Russia and Vietnam.
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News - Retail LoyaltyWednesday, 28 July 2010Biscuit maker starts first loyalty programme Scheme to offer rewards via 360 million packets
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News - Retail LoyaltyTuesday, 27 July 2010Irish traders launch town rewards card Independent businesses in Carrigaline, Co. Cork have launched a town-wide loyalty card.
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News - Retail LoyaltyFriday, 25 June 2010Japan's Green Stamps loyalty goes digital Japan’s poplar Green Stamp loyalty scheme is to go digital using YOU Technology’s uEngage end-to-end personalized marketing platform and services.
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News - Retail LoyaltyThursday, 01 April 2010Retailers lag in offering customer enhancements Retail businesses are lagging behind other sectors in offering enhancements or add-ons to core products, according to new research.
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News - Retail LoyaltyMonday, 15 March 2010Call for ban on alcohol rewards People buying alcohol should not be able to get supermarket loyalty points for their purchases, doctors said.
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News - Retail LoyaltyThursday, 04 March 2010Carrefour lets customers choose their own discounts French supermarket chain Carrefour is launching a "free promotion" system called PromoLibre to give consumers more choice during the economic downturn.
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News - Retail LoyaltyTuesday, 16 February 2010Tesco struggles to build loyalty in coupon crazy US Tim Mason is having a rather difficult time as head of Tesco operations in the US building a convenience chain called Fresh & Easy. He is finding that competing on anything other than price has not been easy at all.
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News - Retail LoyaltyTuesday, 16 February 2010Ten management lessons from Tesco’s CEO Tesco’s Sir Terry Leahy was in the mood for sharing knowledge when he spoke at the US National Retail Federation's 99th annual Convention & Expo in New York, giving his take on the top ten most important lessons that he has learnt as an industry manager and leader.
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News - Retail LoyaltyThursday, 01 October 2009Asda responds to rivals' reward moves UK supermarket Asda has outlined a number of new measures in response to recent moves by rivals Tesco and Sainsbury’s to build customer loyalty.
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News - Retail LoyaltyMonday, 28 September 2009Sainsbury’s launches coupon-based rewards scheme Supermarket chain Sainsbury’s is launching a coupon-based loyalty programme.
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News - Retail LoyaltyWednesday, 28 July 2010Biscuit maker starts first loyalty programme Scheme to offer rewards via 360 million packets
Read more ...
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News - Retail LoyaltyTuesday, 27 July 2010Irish traders launch town rewards card Independent businesses in Carrigaline, Co. Cork have launched a town-wide loyalty card.
Read more ...
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News - Retail LoyaltyFriday, 25 June 2010Japan's Green Stamps loyalty goes digital Japan’s poplar Green Stamp loyalty scheme is to go digital using YOU Technology’s uEngage end-to-end personalized marketing platform and services.
Read more ...
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News - Retail LoyaltyThursday, 01 April 2010Retailers lag in offering customer enhancements Retail businesses are lagging behind other sectors in offering enhancements or add-ons to core products, according to new research.
Read more ...
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News - Retail LoyaltyMonday, 15 March 2010Call for ban on alcohol rewards People buying alcohol should not be able to get supermarket loyalty points for their purchases, doctors said.
Read more ...
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News - Retail LoyaltyThursday, 04 March 2010Carrefour lets customers choose their own discounts French supermarket chain Carrefour is launching a "free promotion" system called PromoLibre to give consumers more choice during the economic downturn.
Read more ...
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News - Retail LoyaltyTuesday, 16 February 2010Tesco struggles to build loyalty in coupon crazy US Tim Mason is having a rather difficult time as head of Tesco operations in the US building a convenience chain called Fresh & Easy. He is finding that competing on anything other than price has not been easy at all.
Read more ...
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News - Retail LoyaltyTuesday, 16 February 2010Ten management lessons from Tesco’s CEO Tesco’s Sir Terry Leahy was in the mood for sharing knowledge when he spoke at the US National Retail Federation's 99th annual Convention & Expo in New York, giving his take on the top ten most important lessons that he has learnt as an industry manager and leader.
Read more ...
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News - Retail LoyaltyThursday, 01 October 2009Asda responds to rivals' reward moves UK supermarket Asda has outlined a number of new measures in response to recent moves by rivals Tesco and Sainsbury’s to build customer loyalty.
Read more ...
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News - Retail LoyaltyMonday, 28 September 2009Sainsbury’s launches coupon-based rewards scheme Supermarket chain Sainsbury’s is launching a coupon-based loyalty programme.
Read more ...
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News - Retail LoyaltyWednesday, 16 September 2009Mixed messages over success of Tesco offer Two new surveys give conflicting messages over the success of Tesco’s double points offer on its Clubcard loyalty scheme.
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News - Retail LoyaltyFriday, 28 August 2009UAE mall scheme sees 30% membership increase Manar Mall, a shopping, leisure and entertainment complex in Ras Al Khaimah (UAE), says its Intima loyalty programme has seen a 30% increase in registrations over the last three months.
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News - Retail LoyaltyThursday, 20 August 2009Tesco ATM offers double cash Not content with its recent announcement of double points for Clubcard holders, Tesco is now apparently giving double money at ATMs.
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News - Retail LoyaltyFriday, 14 August 2009Tesco doubles reward points UK supermarket Tesco is doubling the number of points shoppers earn on its Clubcard loyalty scheme.
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News - Retail LoyaltyThursday, 16 July 2009Tesco backs charity campaign with ATM donations Tesco Personal Finance is giving customers the opportunity to support the Tesco Charity of the Year, Muscular Dystrophy Campaign, by using a cash machine at Tesco.
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News - Retail LoyaltyTuesday, 30 June 2009Reward cardholders increase despite book market downturn UK book store Waterstone’s says it is beating expectations with the number of active cardholders in its loyalty scheme, despite a downturn the the retail market for books.
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News - Retail LoyaltyMonday, 15 June 2009 Portuguese card project Portuguese bank BBVA Finanziamento, part of the Spanish BBVA Group, has partnered with a SmartStream Technologies in the rollout of a retail loyalty programme.
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News - Retail LoyaltyWednesday, 10 June 2009 US prefers foreign cars It's bad news for those in Detroit, but a recent survey by Harris Interactive has shown that Americans are more satisfied with foreign cars.
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News - Retail LoyaltyThursday, 21 May 2009Card-based POS system launched in Italy A new card-based retail loyalty system has been launched in Italy.
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News - Retail LoyaltyThursday, 07 May 2009Divi scheme helps Co-op beat downturn The 'Divi' card scheme operated by the Scottish Co-op has helped its profits grow by 5% to a record £581.3m in the last year.
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