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31 JULY 2010

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Loyalty Magazine

Loyalty Magazine reports on customer retention,loyalty schemes, rewards, affinity, CRM, call centre issues, direct and viral marketing, mobile and internet channels for both B2B and B2C enterprises. It covers all global markets and business sectors, including retail, financial services, travel and hotels, telecoms and electronic commerce.

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Friday, 30 July 2010

Search for UK’s customer service champions
Competition to celebrate businesses that always put the customer first
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Latest feature
     
 
New research shows the most buoyant markets for retailer cards

Brazil tops the charts for the highest number of retailers with their own payments card. The most significant potential exists to develop retailer payment cards in India, Russia and Vietnam.

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News - Retail LoyaltyWednesday, 28 July 2010

Biscuit maker starts first loyalty programme
Scheme to offer rewards via 360 million packets
Read more ...

article thumbnail News - Retail LoyaltyTuesday, 27 July 2010

Irish traders launch town rewards card
Independent businesses in Carrigaline, Co. Cork have launched a town-wide loyalty card. Read more ...

News - Retail LoyaltyFriday, 25 June 2010

Japan's Green Stamps loyalty goes digital
Japan’s poplar Green Stamp loyalty scheme is to go digital using YOU Technology’s uEngage end-to-end personalized marketing platform and services.
Read more ...

article thumbnail News - Retail LoyaltyThursday, 01 April 2010

Retailers lag in offering customer enhancements
Retail businesses are lagging behind other sectors in offering enhancements or add-ons to core products, according to new research.
Read more ...

article thumbnail News - Retail LoyaltyMonday, 15 March 2010

Call for ban on alcohol rewards
People buying alcohol should not be able to get supermarket loyalty points for their purchases, doctors said. Read more ...

article thumbnail News - Retail LoyaltyThursday, 04 March 2010

Carrefour lets customers choose their own discounts
French supermarket chain Carrefour is launching a "free promotion" system called PromoLibre to give consumers more choice during the economic downturn. Read more ...

article thumbnail News - Retail LoyaltyTuesday, 16 February 2010

Tesco struggles to build loyalty in coupon crazy US
Tim Mason is having a rather difficult time as head of Tesco operations in the US building a convenience chain called Fresh & Easy. He is finding that competing on anything other than price has not been easy at all. Read more ...

article thumbnail News - Retail LoyaltyTuesday, 16 February 2010

Ten management lessons from Tesco’s CEO
Tesco’s Sir Terry Leahy was in the mood for sharing knowledge when he spoke at the US National Retail Federation's 99th annual Convention & Expo in New York, giving his take on the top ten most important lessons that he has learnt as an industry manager and leader. Read more ...

article thumbnail News - Retail LoyaltyThursday, 01 October 2009

Asda responds to rivals' reward moves
UK supermarket Asda has outlined a number of new measures in response to recent moves by rivals Tesco and Sainsbury’s to build customer loyalty. Read more ...

article thumbnail News - Retail LoyaltyMonday, 28 September 2009

Sainsbury’s launches coupon-based rewards scheme
Supermarket chain Sainsbury’s is launching a coupon-based loyalty programme. Read more ...

News - Retail Loyalty
Biscuit maker starts first loyalty programme
Administrator - Wednesday, 28 July 2010

News - Retail Loyalty
Irish traders launch town rewards card
Administrator - Tuesday, 27 July 2010

News - Retail Loyalty
Irish traders launch town rewards card
Administrator - Tuesday, 27 July 2010

News - Retail Loyalty
Biscuit maker starts first loyalty programme
Administrator - Wednesday, 28 July 2010

News - Retail LoyaltyWednesday, 28 July 2010

Biscuit maker starts first loyalty programme
Scheme to offer rewards via 360 million packets
Read more ...

article thumbnail News - Retail LoyaltyTuesday, 27 July 2010

Irish traders launch town rewards card
Independent businesses in Carrigaline, Co. Cork have launched a town-wide loyalty card. Read more ...

News - Retail LoyaltyFriday, 25 June 2010

Japan's Green Stamps loyalty goes digital
Japan’s poplar Green Stamp loyalty scheme is to go digital using YOU Technology’s uEngage end-to-end personalized marketing platform and services.
Read more ...

article thumbnail News - Retail LoyaltyThursday, 01 April 2010

Retailers lag in offering customer enhancements
Retail businesses are lagging behind other sectors in offering enhancements or add-ons to core products, according to new research.
Read more ...

article thumbnail News - Retail LoyaltyMonday, 15 March 2010

Call for ban on alcohol rewards
People buying alcohol should not be able to get supermarket loyalty points for their purchases, doctors said. Read more ...

article thumbnail News - Retail LoyaltyThursday, 04 March 2010

Carrefour lets customers choose their own discounts
French supermarket chain Carrefour is launching a "free promotion" system called PromoLibre to give consumers more choice during the economic downturn. Read more ...

article thumbnail News - Retail LoyaltyTuesday, 16 February 2010

Tesco struggles to build loyalty in coupon crazy US
Tim Mason is having a rather difficult time as head of Tesco operations in the US building a convenience chain called Fresh & Easy. He is finding that competing on anything other than price has not been easy at all. Read more ...

article thumbnail News - Retail LoyaltyTuesday, 16 February 2010

Ten management lessons from Tesco’s CEO
Tesco’s Sir Terry Leahy was in the mood for sharing knowledge when he spoke at the US National Retail Federation's 99th annual Convention & Expo in New York, giving his take on the top ten most important lessons that he has learnt as an industry manager and leader. Read more ...

article thumbnail News - Retail LoyaltyThursday, 01 October 2009

Asda responds to rivals' reward moves
UK supermarket Asda has outlined a number of new measures in response to recent moves by rivals Tesco and Sainsbury’s to build customer loyalty. Read more ...

article thumbnail News - Retail LoyaltyMonday, 28 September 2009

Sainsbury’s launches coupon-based rewards scheme
Supermarket chain Sainsbury’s is launching a coupon-based loyalty programme. Read more ...

article thumbnail News - Retail LoyaltyWednesday, 16 September 2009

Mixed messages over success of Tesco offer
Two new surveys give conflicting messages over the success of Tesco’s double points offer on its Clubcard loyalty scheme. Read more ...

article thumbnail News - Retail LoyaltyFriday, 28 August 2009

UAE mall scheme sees 30% membership increase
Manar Mall, a shopping, leisure and entertainment complex in Ras Al Khaimah (UAE), says its Intima loyalty programme has seen a 30% increase in registrations over the last three months. Read more ...

article thumbnail News - Retail LoyaltyThursday, 20 August 2009

Tesco ATM offers double cash
Not content with its recent announcement of double points for Clubcard holders, Tesco is now apparently giving double money at ATMs. Read more ...

article thumbnail News - Retail LoyaltyFriday, 14 August 2009

Tesco doubles reward points
UK supermarket Tesco is doubling the number of points shoppers earn on its Clubcard loyalty scheme. Read more ...

article thumbnail News - Retail LoyaltyThursday, 16 July 2009

Tesco backs charity campaign with ATM donations
Tesco Personal Finance is giving customers the opportunity to support the Tesco Charity of the Year, Muscular Dystrophy Campaign, by using a cash machine at Tesco. Read more ...

article thumbnail News - Retail LoyaltyTuesday, 30 June 2009

Reward cardholders increase despite book market downturn
UK book store Waterstone’s says it is beating expectations with the number of active cardholders in its loyalty scheme, despite a downturn the the retail market for books. Read more ...

article thumbnail News - Retail LoyaltyMonday, 15 June 2009

Portuguese card project

Portuguese bank BBVA Finanziamento, part of the Spanish BBVA Group, has partnered with a SmartStream Technologies in the rollout of a retail loyalty programme. Read more ...

article thumbnail News - Retail LoyaltyWednesday, 10 June 2009

US prefers foreign cars
It's bad news for those in Detroit, but a recent survey by Harris Interactive has shown that Americans are more satisfied with foreign cars. Read more ...

article thumbnail News - Retail LoyaltyThursday, 21 May 2009

Card-based POS system launched in Italy
A new card-based retail loyalty system has been launched in Italy. Read more ...

article thumbnail News - Retail LoyaltyThursday, 07 May 2009

Divi scheme helps Co-op beat downturn
The 'Divi' card scheme operated by the Scottish Co-op has helped its profits grow by 5% to a record £581.3m in the last year. Read more ...

 
     
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