Don’t ignore social media – Ovum warns banks
Europeans underperforming in the way they communicate with customers Read more ...

NHL teams starts social rewards
Ice hockey fans earn prizes via online engagement Read more ...

Scheme gives points for brand social engagement
Rewards for liking, sharing, commenting and registering Read more ...

Restaurant site starts gamification scheme
New social rewards scheme recognizes highly engaged customers Read more ...

Amex enables offers for Twitter purchases
Cards can be synced to social media accounts for cut-price ecommerce transactions Read more ...

Social media can drive credit card market share
Usage of social sites increasing among high-income customers
Read more ...

Regulator proposes social media guidance for banks
Procedures should be in place for monitoring info put on sites Read more ...

Instagram backtracks on use of customer photos
Fears pictures could be used for marketing Read more ...

Incentive schemes increasingly use Gaming strategies
Gaming gains ground on use of social media as way to maintain interest
Read more ...

UK consumers ‘hostile’ to companies on social media
But two thirds still ‘like’ company pages
Read more ...

Don’t ignore social media – Ovum warns banks
Europeans underperforming in the way they communicate with customers Read more ...

NHL teams starts social rewards
Ice hockey fans earn prizes via online engagement Read more ...

Scheme gives points for brand social engagement
Rewards for liking, sharing, commenting and registering Read more ...

Restaurant site starts gamification scheme
New social rewards scheme recognizes highly engaged customers Read more ...

Amex enables offers for Twitter purchases
Cards can be synced to social media accounts for cut-price ecommerce transactions Read more ...

Social media can drive credit card market share
Usage of social sites increasing among high-income customers
Read more ...

Regulator proposes social media guidance for banks
Procedures should be in place for monitoring info put on sites Read more ...

Instagram backtracks on use of customer photos
Fears pictures could be used for marketing Read more ...

Incentive schemes increasingly use Gaming strategies
Gaming gains ground on use of social media as way to maintain interest
Read more ...

UK consumers ‘hostile’ to companies on social media
But two thirds still ‘like’ company pages
Read more ...

Ben & Jerry’s 'thanks' Instagram followers
Fans’ photos to be turned into adverts Read more ...

Digital agencies failing at social media engagement
Need to focus on the “social” not the “media”
Report ranks leading agencies for their own social media performance Read more ...

Facebook and Twitter have “modest” influence on purchases
Consumer research attempts to cut through hype Read more ...

Two million Facebook fans vote for pink Coke bottle
Worldwide response to cancer initiative in ten days Read more ...

PG Tips issues social media scratch card app
New initiative from ‘most engaged’ UK social brand Read more ...

Coffee retailer launches Facebook app
Offering to reward customers who engage with brand via social media
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How to succeed in social loyalty
Research shows way to stop becoming another forgotten ‘like’
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Comment: Barclays losing Facebook fight

It seemed a good idea at the time. "Dan" was introduced by Barclays as the human face to give thoughtful suggestions for how Brits could save and be frugal and get through the Blitz, sorry, slip of the pen, I meant economic downturn. Read more ...

Top 10 countries for social media customer care named
Northern Europe leads the way
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Facebook gives up on Facebook Credits
App and game developers will be able to accept local currency
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