Airline to trial smart card check-in
Starting July 28, Qantas is to trial a new check in system in Perth airport which uses customer’s chip based frequent flyer cards for authentication. Read more ...

Miles for dining makes a US return
Frequent flyer savers are once again being given the opportunity to earn miles-for-dining after quite a long period when they were not available.
Read more ...

Aeromexico announces new services and changes to Club Premier Program
Aeromexico is launching a new Aeromexico Plus product which is a seating class service between the Clase Premier and Economy class cabins that includes the sale of preferred seats located in the two front rows on the airline’s next generation Boeing 737 aircraft. Read more ...

Virgin America joins Points.com
Virgin America has joined Points.com’s Partner Network.
Read more ...

Independent hotels start combined rewards scheme
A group of independent hotels are banding together to compete with established hotel loyalty programmes Read more ...

Abu Dhabi airline launches corporate loyalty programme
Rewards for private jet business travellers Read more ...

Asian carrier wins World Airline of the Year prize
2010 global award winners announced Read more ...

Qantas scheme hits seven million members
Membership boosted by retail hook-up
Read more ...

Hotel group launches app for iPhone bookings
App aimed at loyalty scheme members
Read more ...

First hotel partner for JetBlue programme
US budget airline JetBlue Airways has announced the first hotel partner for its TrueBlue loyalty scheme. Read more ...

Airline to trial smart card check-in
Starting July 28, Qantas is to trial a new check in system in Perth airport which uses customer’s chip based frequent flyer cards for authentication. Read more ...

Miles for dining makes a US return
Frequent flyer savers are once again being given the opportunity to earn miles-for-dining after quite a long period when they were not available.
Read more ...

Aeromexico announces new services and changes to Club Premier Program
Aeromexico is launching a new Aeromexico Plus product which is a seating class service between the Clase Premier and Economy class cabins that includes the sale of preferred seats located in the two front rows on the airline’s next generation Boeing 737 aircraft. Read more ...

Virgin America joins Points.com
Virgin America has joined Points.com’s Partner Network.
Read more ...

Independent hotels start combined rewards scheme
A group of independent hotels are banding together to compete with established hotel loyalty programmes Read more ...

Abu Dhabi airline launches corporate loyalty programme
Rewards for private jet business travellers Read more ...

Asian carrier wins World Airline of the Year prize
2010 global award winners announced Read more ...

Qantas scheme hits seven million members
Membership boosted by retail hook-up
Read more ...

Hotel group launches app for iPhone bookings
App aimed at loyalty scheme members
Read more ...

First hotel partner for JetBlue programme
US budget airline JetBlue Airways has announced the first hotel partner for its TrueBlue loyalty scheme. Read more ...

Obituary for the Freddy Awards
It's US-centric and absolutely focused on frequent flyers, but who doesn't occasionally click on www.insideflyer.com to see what the latest rewards deals are? Read more ...

Etihad partners with Pakistani bank

Etihad Airways has formed a new partnership with a Pakistani bank for the Etihad Guest loyalty programme.

Frequent flyer awards end after two decades
Much-respected competition ‘too time consuming’ Read more ...

Air Berlin wins innovation ward
Loyalty professionals praise ICLP’s work for Air Berlin Read more ...

Employee perks become bargaining currency as BA fights for survival
Airing dirty washing in public is never to be recommended, but BA seems to have no choice as its efforts to keep the airline flying has turned into a row with cabin crew over pay, conditions, and now perks. Read more ...

Experts call for more customer trust within travel industry
The majority of travel companies will have to add more value and inspire brand loyalty to compete in 2010 according to a recent round table discussion. Read more ...

British Airways cancels credit card promotion – again
British Airways seems to be unable to make up its mind about its 100,000-mile credit card offer. Read more ...

Frequent travellers can donate points to help Haiti
Frequent travellers can donate their hotel points and airline miles to help with relief efforts in earthquake-hit Haiti. Read more ...

Loyalty comes to Hollywood
It has already been nominated for a Golden Globe, it stars George Clooney, and believe it or not, it is about a mileage obsessed frequent flyer called Ryan Bingham. If you can bear to go to the cinema to see a film about loyalty points, it is called “Up in the Air”. Read more ...

Airlines and hotels must focus on current customers to reap rewards
Global airlines and hotels are struggling to strike a balance between maximising revenue and ensuring long-term customer loyalty, research by global loyalty marketing agency ICLP has found. Read more ...