Loyalty Magazine covers customer loyalty programmes & engagement, data analytics, technology solutions, social, rewards, points, transformation, relationships, CRM
The 30 under 40 list of Loyalty Royalty has been running since 2018 as part of the International Loyalty Awards. This annual competition has highlighted … Read Full Article about List of Loyalty Royalty 2023 announced!
DFS Circle rewards customers faster, with more benefits, in more than 20 destinations
DFS Group, the luxury travel retailer based in Hong Kong, has unveiled DFS Circle, a global loyalty … Read Full Article about DFS Group unveils new global loyalty program
If you think points are out in terms of popularity, and money off personalised offers in, then the recent move by Morrisons may cause you to think … Read Full Article about Points and fivers back at Morrisons
Over 20,000 products and services for redemption
A Malaysian loyalty ecommerce redemption and solutions provider, has agreed a loyalty collaboration with a music-driven social entertainment platform that will provide increased … Read Full Article about Malaysia loyalty collaboration widens reach of ecosystem
Despite government backing of domestic schemes in some markets, cards are increasingly being co-branded with international schemes due to customer … Read Full Article about Increase in co-branding driving growth in international schemes
Heinz has launched a points-based loyalty scheme on its direct-to-consumer website Heinz To Home.
Called ‘The 57 Club’, … Read Full Article about Heinz raises stakes for FMCG loyalty
BharatPe Group, one of India’s leading fintech companies made … Read Full Article about BharatPe rebrands multi-brand loyalty program PAYBACK India as ‘Zillion’
On April 4, 2023, almost 5 years since the General Data Protection Regulation (GDPR) became law in Europe, TikTok was the latest BigTech … Read Full Article about Data turbulence in Europe challenges loyalty program data stewardship
Retail sales continue to drop (0.9% in the UK), consumers continue to make economies as inflation bites further, and brands are falling back on three for two offers, … Read Full Article about Sometimes being a customer is horrible
Why they’re needed to succeed in Loyalty
For any business, the main measures of loyalty are … Read Full Article about Collinson on…. Paid Loyalty Programmes
Loyalty programs in … Read Full Article about Loyalty ecosystems take center stage in Asia Pacific
Sustainable living costs more, but most people … Read Full Article about Is sustainability a fork in the loyalty road?
In recent … Read Full Article about Breaking out of Closed-Loop Loyalty
There is a huge and … Read Full Article about Fear of criticism leads to green hushing
So now we know. … Read Full Article about Stationery gets more spend from SMEs than marketing
DFS Circle rewards customers faster, with more benefits, in more than 20 destinations
DFS Group, the luxury travel retailer based in Hong Kong, has unveiled DFS … Read Full Article about DFS Group unveils new global loyalty program
If you think points are out in terms of popularity, and money off personalised offers in, then the recent move by … Read Full Article about Points and fivers back at Morrisons
Over 20,000 products and services for redemption
A Malaysian loyalty ecommerce redemption and solutions provider, has agreed a loyalty collaboration with a music-driven social entertainment … Read Full Article about Malaysia loyalty collaboration widens reach of ecosystem
Despite government backing of domestic schemes in some markets, cards are increasingly being co-branded with … Read Full Article about Increase in co-branding driving growth in international schemes
Heinz has launched a points-based loyalty scheme on its direct-to-consumer website Heinz To … Read Full Article about Heinz raises stakes for FMCG loyalty
BharatPe Group, one of … Read Full Article about BharatPe rebrands multi-brand loyalty program PAYBACK India as ‘Zillion’
On April 4, 2023, almost 5 years since the General Data Protection Regulation (GDPR) became law in … Read Full Article about Data turbulence in Europe challenges loyalty program data stewardship
The 30 under 40 list of Loyalty Royalty has been running since 2018 as part of the International Loyalty Awards. This annual … Read Full Article about List of Loyalty Royalty 2023 announced!
Retail sales continue to drop (0.9% in the UK), consumers continue to make economies as inflation bites further, and brands are falling … Read Full Article about Sometimes being a customer is horrible
Why they’re needed to succeed in Loyalty
For any business, the main measures of loyalty are seemingly obvious: customer retention, repeat purchases, life-time value, maybe customer … Read Full Article about Collinson on…. Paid Loyalty Programmes
Loyalty programs in Asia Pacific are undergoing rapid change as organizations from retailers to banks to telcos … Read Full Article about Loyalty ecosystems take center stage in Asia Pacific
Talking to Aron Alexander of newly named Runa involves some re-evaluation of accepted realities. For example, … Read Full Article about Company rebrands to re-evaluate what we mean by currency
Sustainable living costs more, but most people support the concept of sustainabe living while wanting to save money. It is a conflict … Read Full Article about Is sustainability a fork in the loyalty road?
In recent years, industries across the board, from retail to travel to banking, have jumped on the … Read Full Article about Breaking out of Closed-Loop Loyalty
Tesco has followed Sainsbury’s and Boots in cutting the value of their loyalty points. Each has argued that their data is … Read Full Article about UK loyalty programs playing points copycat
Payment Loyalty redefines loyalty for physical retail businesses. By … Read Full Article about Removing friction to increase customer participation
It’s finally happened. The last bastion of loyalty based around a high level of reward no matter what you buy has crumbled.
Not … Read Full Article about Last bastion falls in response to customer feedback
State of the art technology combined with expertise from many different disciplines demonstrate the complexity of loyalty excellence
The list of finalists for the 2023 International Loyalty … Read Full Article about List of finalists announced for International Loyalty Awards 2023
The gift card business may soon have to rename its business because their product is increasing being used for … Read Full Article about Rise of the ‘non-gift card creates tipping point in £8bn UK sector
