Loyalty Magazine covers customer loyalty programmes & engagement, data analytics, technology solutions, social, rewards, points, transformation, relationships, CRM
Most members open their loyalty card for a few seconds at a time: to show the barcode at the till, check a points balance or … Read Full Article about What does a loyalty card do between visits?
The International Loyalty Awards has responded to requests for an artificial intelligence category with the announcement that it is … Read Full Article about New AI category for International Loyalty Awards 2027
Three companies working in the loyalty and gift card space have come together to form a £100 million turnover company.
Read Full Article about Major merger in US$1.5 trillion gift card, reward and incentive market
Bernhard Brugger, CEO, PAYBACK named Personality of the Year as Hyatt’s World of Hyatt takes European … Read Full Article about Sell-out European Loyalty Awards points to strength of industry
Working out what research is the most relevant can sometimes depend on how the data is interpreted. This is certainly the case … Read Full Article about Two surveys – two different results
Britain increasingly risks falling behind markets where loyalty is becoming more immediate and useful while the … Read Full Article about Middle East and Latin America racing ahead in loyalty
Visa is putting its full weight behind an initiative to ween banks away from credit card rewards to deliver more … Read Full Article about Visa calls for move away from credit card rewards
Winning an award matters – both for the program and for the individuals running it
Now in its second year, … Read Full Article about Closing date for European Loyalty Awards approaching fast
A new nationally representative survey of 1,500 U.S. consumers and 50 participant interviews moderated by AI reveals what many brands … Read Full Article about Is loyalty an easily broken habit?
Read Full Article about Ancillary revenue remains main airline revenue stream
Let me walk you … Read Full Article about When loyalty has to win over the algorithm, not just the customer
Read Full Article about Highlighting some of the best World Cup ’26 creatives
Read Full Article about Londonmaxxing and the new value equation
The one size fits none syndrome
Read Full Article about Why customers fall out of love
For the second year in a … Read Full Article about Flying Blue, ranked first in annual loyalty report
Read Full Article about Smart loyalty: How AI and Personalization are changing the game
