Loyalty Magazine covers customer loyalty programmes & engagement, data analytics, technology solutions, social, rewards, points, transformation, relationships, CRM
The 2020 list of Loyalty Royalty
Our list of 30 Under 40 is a celebration of the incredible talent emerging and flourishing in our industry. These people are the lifeblood of the loyalty industry and truly deserve the title of Loyalty Royalty. The 30 Under 40 list has been running for three years, and each time we look at the entries we are blown away by the … Read Full Article about Celebrating the 30 Under 40 List of Loyalty Royalty
Next steps may lead to a coalition programme
Those working in blockchain loyalty have appeared to go a little quiet of late, but it seems they have been beavering away in the background.
A successful … Read Full Article about Successful pilot for blockchain loyalty
A coalition loyalty programme has been launched in Hong Kong that connects over ten brands, 2,000 stores and a bank.
While the “one … Read Full Article about Loyalty programme connects over 10 brands and 2,000 stores
There can’t be many jobs in loyalty tougher than trying to keep airline customers onside during a pandemic that halts all business. Yet the latest offer from Emirates – that they … Read Full Article about Emirates grabs attention with Covid funeral offer
Contactless card payments have grown enormously during the Covid pandemic, so it is no surprise that restaurants are showing renewed interest in card linked loyalty programmes.
One such chain is Sushi and … Read Full Article about Food chain to use card-linked loyalty for revamped offering
Last year it was Tesla making the headlines as the car make that inspired the greatest customer loyalty. This year, with a different company … Read Full Article about Car badges making a come back
A hugely important EU ruling on data sharing has just been announced that has massive … Read Full Article about EU judges rule data sharing with US to be struck down
Supermarket chain Carrefour has become the first retailer in Europe to integrate its customer loyalty programme with Apple … Read Full Article about Carrefour’s loyalty programme integrated with Apple Pay
A payment processor that set up in business to look after small businesses has just launched a loyalty programme.
Called RUSH, the programme from Iowa, US based fintech VizyPayis both a customer loyalty … Read Full Article about US payment processor launches business focussed loyalty programme
Loyalty programmes operating in financial services have … Read Full Article about CASE STUDY: Eco aspirations and plans to be a facilitator of dreams
Over the past few years, we have been wondering about the health of the loyalty sector. Was it dying or was it undergoing a profound change? … Read Full Article about C-19 brought loyalty back to life
The COVID-19 pandemic challenged businesses along the value chain as well as their employees and customers, writes Nicole … Read Full Article about Connecting with Customers emotionally during the COVID-19 pandemic
Some will deliberately seek a fantastic, maybe life-changing experience in the second … Read Full Article about Adapting to the ‘Deliberate’ customer profile after coronavirus
Since the beginning of lockdown, over a … Read Full Article about LOYALTY REBOOT: a fresh start or a new script?
Is it our imagination, or are people becoming more appreciative of their loyalty programmes since the beginning of Covid-19 lockdowns?
Mando-Connect … Read Full Article about Consumers appreciate loyalty even more in Covid times – research
Next steps may lead to a coalition programme
Those working in blockchain loyalty have appeared to go a little quiet of late, but it seems they have been beavering away in the background.
A successful … Read Full Article about Successful pilot for blockchain loyalty
A coalition loyalty programme has been launched in Hong Kong that connects over ten brands, 2,000 stores and a bank.
While the “one … Read Full Article about Loyalty programme connects over 10 brands and 2,000 stores
There can’t be many jobs in loyalty tougher than trying to keep airline customers onside during a pandemic that halts all business. Yet the latest offer from Emirates – that they … Read Full Article about Emirates grabs attention with Covid funeral offer
The 2020 list of Loyalty Royalty
Our list of 30 Under 40 is a celebration of the incredible talent emerging and flourishing in our industry. These people are the lifeblood of the loyalty industry and truly deserve … Read Full Article about Celebrating the 30 Under 40 List of Loyalty Royalty
Contactless card payments have grown enormously during the Covid pandemic, so it is no surprise that restaurants are showing renewed interest in card linked loyalty programmes.
One such chain is Sushi and … Read Full Article about Food chain to use card-linked loyalty for revamped offering
The convenience retail sector has seen an increase in consumer frequency and spend (40%+ according to Kantar) over the past few months as consumers have shifted shopping habits to merchants closer to home. With many … Read Full Article about Webinar on loyalty techniques
Last year it was Tesla making the headlines as the car make that inspired the greatest customer loyalty. This year, with a different company … Read Full Article about Car badges making a come back
A hugely important EU ruling on data sharing has just been announced that has massive … Read Full Article about EU judges rule data sharing with US to be struck down
Loyalty programmes operating in financial services have … Read Full Article about CASE STUDY: Eco aspirations and plans to be a facilitator of dreams
Supermarket chain Carrefour has become the first retailer in Europe to integrate its customer loyalty programme with Apple … Read Full Article about Carrefour’s loyalty programme integrated with Apple Pay
A payment processor that set up in business to look after small businesses has just launched a loyalty programme.
Called RUSH, the programme from Iowa, US based fintech VizyPayis both a customer loyalty … Read Full Article about US payment processor launches business focussed loyalty programme
Moving from the early stages of any crisis to the next stage – the realisation that … Read Full Article about Adapting to changing customer behaviour
The change is needed. While Marks & Spencer has increased … Read Full Article about M&S to relaunch Sparks to increase customer engagement
Over the past few years, we have been wondering about the health of the loyalty sector. Was it dying or was it undergoing a profound change? … Read Full Article about C-19 brought loyalty back to life
I challenge you to have missed the marvellous Twitter stream of comments when a picture of a Morrisons employee holding an umbrella above a dog in the rain was captured for posterity.
The outpourings of … Read Full Article about Customer loyalty is a doddle if you include a dog
As travel begins its first shaky steps back to business as usual, the question around what needs to change is … Read Full Article about Airlines risk a dilution of FF reward value
The COVID-19 pandemic challenged businesses along the value chain as well as their employees and customers, writes Nicole … Read Full Article about Connecting with Customers emotionally during the COVID-19 pandemic
Champagne corks were popping and celebrations were taking place across the world yesterday as the loyalty industry took part in the very special Loyalty … Read Full Article about Global audience takes part in The Loyalty Magazine Awards 2020
Tuesday 16th June, 3pm (GMT+1)
Remember to tweet your outfits, celebrations and wins to @LoyaltyMAwards using #tlma2020Getting Started: We are using Shindig … Read Full Article about Loyalty Magazine Awards – A guide to making the most of your virtual party
