Loyalty Magazine covers customer loyalty programmes & engagement, data analytics, technology solutions, social, rewards, points, transformation, relationships, CRM
A new study by Ath Power Consulting has identified that Gen Z has five top demands from businesses and brands and the list includes … Read Full Article about Gen Z – largest consumer group in history, misunderstood, but they value rewards
Microsoft has launched a rewards program to incentivise researchers to find vulnerabilities.
This is not the first time a tech giant has used a rewards program to secure its network and systems, but with rewards of up to US$2000 it is certain to … Read Full Article about Microsoft introduces Defender Bounty Program
As warned by Loyalty Magazine some weeks ago, the UK Competitions and Markets Authority, commonly known as the competition watchdog, is to … Read Full Article about UK competition watchdog confirms plan to investigate impact of “loyalty card price cuts”
Six out of ten of the US consumers surveyed in July, said they were likely to use a card-linked offer program in the next three months. Over half … Read Full Article about US survey shows big take-up of card-linked payments
IAG Loyalty, owners of the global loyalty currency Avios, has introduced card-linking at a major UK outlet shopping centre, enabling … Read Full Article about IAG Loyalty expands Avios card-linking into shopping centre
Loyalty Magazine is receiving a flurry of co-brand announcements, underlining the ongoing value and profitability of linking loyalty and … Read Full Article about Co-brand renewal confirms value of linking loyalty and payments
An airline company has introduced a new multiplier to its loyalty program, offering loyal clients to double or triple their “Status Miles” on eligible … Read Full Article about ‘Safar Flyer Status Booster’ launched
Is customer loyalty at a different stage in Greece to that in Northern Europe? This was the question posed to Nicole Wilhelm, loyalty professional based in Germany … Read Full Article about Moving customer loyalty on the Greek way
Nayax CoinBridge has reconfirmed its support for the loyalty industry with a three year sponsorship deal as Prime Sponsor of the … Read Full Article about Nayax CoinBridge signs three year partnership with the International Loyalty Awards
It was quite an … Read Full Article about Talking to Tim Mason
The loyalty industry is under siege from increased customer expectation, consumer apathy, the rising cost of loyalty programs … Read Full Article about The loyalty landscape is evolving – and leaders must adapt fast to stay ahead
New this year is the Public … Read Full Article about Big surprises for the International Loyalty Awards 2024
We all know the importance of customer loyalty. But … Read Full Article about Can ChatGPT help with retaining customers?
A huge … Read Full Article about Aimia and Mithaq prepare for court battles
The … Read Full Article about How AI can be used to enhance customer loyalty
The loyalty industry is under siege from increased customer expectation, consumer apathy, the rising cost of loyalty programs and dissatisfaction caused by reward dilution.
Yet a massive 82% of loyalty leaders … Read Full Article about The loyalty landscape is evolving – and leaders must adapt fast to stay ahead
Microsoft has launched a rewards program to incentivise researchers to find vulnerabilities.
This is not the first time a tech giant has used a rewards program to secure its network and systems, but with … Read Full Article about Microsoft introduces Defender Bounty Program
A new study by Ath Power Consulting has identified that Gen Z has five top demands from businesses and brands and the list … Read Full Article about Gen Z – largest consumer group in history, misunderstood, but they value rewards
As warned by Loyalty Magazine some weeks ago, the UK Competitions and Markets Authority, commonly known as … Read Full Article about UK competition watchdog confirms plan to investigate impact of “loyalty card price cuts”
Six out of ten of the US consumers surveyed in July, said they were likely to use a card-linked offer … Read Full Article about US survey shows big take-up of card-linked payments
IAG Loyalty, owners of the global loyalty currency Avios, has introduced card-linking at a major UK … Read Full Article about IAG Loyalty expands Avios card-linking into shopping centre
Loyalty Magazine is receiving a flurry of co-brand announcements, underlining the ongoing value and profitability of linking … Read Full Article about Co-brand renewal confirms value of linking loyalty and payments
An airline company has introduced a new multiplier to its loyalty program, offering loyal clients to double or triple … Read Full Article about ‘Safar Flyer Status Booster’ launched
Is customer loyalty at a different stage in Greece to that in Northern Europe? This was the question posed to Nicole Wilhelm, … Read Full Article about Moving customer loyalty on the Greek way
It was quite an admission. There was no mention of Artificial Intelligence (AI) in Tim Mason and Sarah … Read Full Article about Talking to Tim Mason
Nayax CoinBridge has reconfirmed its support for the loyalty industry with a three year … Read Full Article about Nayax CoinBridge signs three year partnership with the International Loyalty Awards
The 2023/2024 holiday season is shaping up to be a strong one for travel brands and the loyalty programs that … Read Full Article about Travel loyalty programs adapt to keep them relevant
High street beauty and cosmetics retailer Superdrug has launched its new VIP loyalty scheme for existing members from … Read Full Article about New VIP beauty program reflects tough trading environment
New this year is the Public Vote, giving your customers the chance to vote for their favourite loyalty program … Read Full Article about Big surprises for the International Loyalty Awards 2024
We all know the importance of customer loyalty. But for this generation of customers, offering a personalised service in such a competitive … Read Full Article about Can ChatGPT help with retaining customers?
Delta Air Lines has back-tracked on changes it planned to make to its SkyMiles loyalty program after fierce criticism from its … Read Full Article about Delta backtracks as customers rage against changes
A huge legal battle is developing as Mithaq fights to gain control of loyalty management company … Read Full Article about Aimia and Mithaq prepare for court battles
The Gift Club has launched what it is calling the European Loyalty Association (ELA) to provide a forum for brand loyalty leaders to discuss their programs.
The ELA seeks to provide exclusive … Read Full Article about Gift Club launches European Loyalty Association
Norwegian, the Nordic airline and Strawberry are to establish a joint company that will provide a wider selection of services to the members of … Read Full Article about Norwegian and Strawberry to establish shared loyalty “currency”
Post its merger with Thalys, Eurostar is launching new branding and a new … Read Full Article about Eurostar going further with its loyalty program
