Loyalty Magazine covers customer loyalty programmes & engagement, data analytics, technology solutions, social, rewards, points, transformation, relationships, CRM
George Wilson, Head of Product, EMEA, Global Merchant Loyalty at SessionM, a Mastercard company, helped judge this year’s International Loyalty Awards submissions. Here’s what he learned.
How do you judge loyalty? You can look … Read Full Article about What the International Loyalty Awards tell us about the state of loyalty
Last of the superstores to embrace to loyalty
After an eight month trial, Asda is finally ready to roll-out its long awaited ‘Asda Rewards’ loyalty app.
It will first be presented to customers across Wales but barring an … Read Full Article about Asda on a mission in Wales
An extremely prestigious roll-call of significant brands from across the world were celebrated this week at a glitzy black tie gala evening in London for the … Read Full Article about International Loyalty Awards carried off in style for 2022 – And the Winners Are!
It is only a matter of days until the results will be announced of the 2022 International Loyalty Awards. At a splendid gala evening at Old Billingsgate on the banks of the Thames, loyalty professionals, brands and providers will gather to celebrate what … Read Full Article about International Loyalty Awards – and the winners are …
The 30 under 40 list of Loyalty Royalty is a celebration of the incredible talent emerging and flourishing in our industry. These people are the lifeblood of the loyalty business and truly deserve the title of Loyalty Royalty. The 30 Under 40 list has been … Read Full Article about 30 Under 40 Loyalty Royalty 2022 list announced
A Ukrainian subscriber of Loyalty Magazine with whom we have been in contact for some years had every intention of sponsoring the International Loyalty Awards 2022 with his company NTI Loyalty, until Russia invaded and normal life came to an abrupt … Read Full Article about Ukrainian business hub seeks help from the international loyalty community
Chipotle is embarking on a significant funding round to finance investment in robotics and other technology innovation.
The fast food company … Read Full Article about Chipotle starts funding round to invest in robotics
We are Netpeak – #1 digital marketing agency in CEE, one of the largest IT companies … Read Full Article about Keeping in touch in Ukraine
Reality check: This is not a negative story, because the average Brit has an average of 4 loyalty cards, and 48% of people agree with the concept of loyalty rewards. But there … Read Full Article about As the world has changed – have we as an industry kept up?
A new report focusing on US consumer travel … Read Full Article about Significant gap in travel reward expectations and delivery
Whether due to the rise of e-commerce, the disruptions of the pandemic, or other factors specific to a given industry, the old … Read Full Article about 3 shocking statistics about customer loyalty you need to know now
In today’s world where experience is everything, we all know that an individual can make or break the customer experience, … Read Full Article about Increase market share with an internal reward and recognition program
We’ve entered the era where every individual customer has unique ways to interact with brands and where every individual … Read Full Article about Customer Centricity – Treating your customers according to their value
Customer loyalty and marketing are changing in front of our eyes, but the changes aren’t exactly universal. Antavo, an … Read Full Article about How customer loyalty trends stand apart in Europe, North America and APAC – new reports
Launching an awards competition after a pandemic is … Read Full Article about International Loyalty Awards Finalists
Customer loyalty and marketing are changing in front of our eyes, but the changes aren’t exactly universal. Antavo, an enterprise loyalty technology provider, has some insight to share on customer loyalty in three key … Read Full Article about How customer loyalty trends stand apart in Europe, North America and APAC – new reports
A new report focusing on US consumer travel is reporting a significant gap between what customers expect from their rewards and what … Read Full Article about Significant gap in travel reward expectations and delivery
Last of the superstores to embrace to loyalty
After an eight month trial, Asda is finally ready to roll-out its long awaited ‘Asda Rewards’ loyalty app.
It will first be presented to … Read Full Article about Asda on a mission in Wales
George Wilson, Head of Product, EMEA, Global Merchant Loyalty at SessionM, a Mastercard company, helped judge this year’s International Loyalty Awards submissions. Here’s what he learned.
How do you … Read Full Article about What the International Loyalty Awards tell us about the state of loyalty
An extremely prestigious roll-call of significant brands from across the world were celebrated this week at a glitzy black … Read Full Article about International Loyalty Awards carried off in style for 2022 – And the Winners Are!
It is only a matter of days until the results will be announced of the 2022 International Loyalty Awards. At a splendid gala evening at Old Billingsgate on the banks of the Thames, loyalty professionals, brands and … Read Full Article about International Loyalty Awards – and the winners are …
Whether due to the rise of e-commerce, the disruptions of the pandemic, or other factors specific to a given industry, the old patterns of consumer behaviour no longer hold true in the current marketplace, writes … Read Full Article about 3 shocking statistics about customer loyalty you need to know now
In this first-in-a-series, entitled The Fine Art of Loyalty, Stephen Gilbert, EMEA Loyalty Solutions … Read Full Article about The Fine Art of Loyalty – new series of articles from Collinson
In today’s world where experience is everything, we all know that an individual can make or break the customer experience, writes Melanie Parker, founding director of Stream Loyalty.
A more … Read Full Article about Increase market share with an internal reward and recognition program
We’ve entered the era where every individual customer has unique ways to interact with brands and where every individual expects consistent delivery of engaging and valuable experiences from the awareness phase to the … Read Full Article about Customer Centricity – Treating your customers according to their value
The 30 under 40 list of Loyalty Royalty is a celebration of the incredible talent emerging and flourishing in our industry. These people are the lifeblood of the loyalty business and truly deserve the title of Loyalty … Read Full Article about 30 Under 40 Loyalty Royalty 2022 list announced
Mastercard expanded its presence in the merchant loyalty space … Read Full Article about Digging into Mastercard’s acquisition of SessionM
A Ukrainian subscriber of Loyalty Magazine with whom we have been in contact for some years had every intention of sponsoring the International Loyalty Awards 2022 with his company NTI Loyalty, until Russia invaded and … Read Full Article about Ukrainian business hub seeks help from the international loyalty community
Chipotle is embarking on a significant funding round to finance investment in robotics and other technology … Read Full Article about Chipotle starts funding round to invest in robotics
We are Netpeak – #1 digital marketing agency … Read Full Article about Keeping in touch in Ukraine
Reality check: This is not a negative story, because the average Brit has an average of 4 loyalty cards, and 48% of people agree with the … Read Full Article about As the world has changed – have we as an industry kept up?
Covid disrupted virtually every aspect of the global marketplace, including brand loyalty. In countries as diverse as France, South Africa, China, India and the US, more than half of consumers said the pandemic led them … Read Full Article about 4 ways retail marketers can enhance customer loyalty and engagement in the Covid era
Launching an awards competition after a pandemic is a little like lighting a firework and hoping it isn’t damp.
So you wait, and … Read Full Article about International Loyalty Awards Finalists
How to measure the results of cross channel viewership has been a problem for most marketers since we moved from watching only the … Read Full Article about Neilsen sale to private equity highlights tracking problem
Emphasis on transfer of miles from card to reward programme
Virgin Red has partnered with Capital One as its first US financial services company partner. Customers of Capital One will … Read Full Article about Virgin Red adds first US credit card issuer
