Article by Martin Lindstrom, author of The Ministry of Common Sense: How to eliminate bureaucratic red tape, bad excuses, and corporate BS
I admit it, I was careless. Punching in the security number from my Amex card without wearing my glasses was a pretty poor idea. I was just trying to redeem some points. Pretty simple, right? But reading that tiny security number proved to be … Read Full Article about This call may be recorded for quality purposes