Loyalty Magazine covers customer loyalty programmes & engagement, data analytics, technology solutions, social, rewards, points, transformation, relationships, CRM
Any politician will tell you that consumer sentiment is a fickle beast that can turn on the spin of a coin. It seems customer loyalty is equally moveable. … Read Full Article about How Covid-19 is changing our brand opinions
Airline offers "fly at home" points to loyalty programme members for staying on the ground
Russia-based carrier S7 Airlines, a brand of Siberia Airlines, is offering loyalty programme members points for every … Read Full Article about Loyalty points awarded for staying at home
After some delay, airlines and hotels are now falling over themselves to reassure members of their loyalty programmes that there will be no loss of benefits – at least for a while.
Hyatt hotels is the latest … Read Full Article about Hyatt latest chain to give loyalty customers the year off
Etihad has been at the forefront of initiatives to deal with coronavirus and is currently testing equipment for check-in that helps identify medically … Read Full Article about Testing passengers for infection
Etihad Airways wants its frequent flyers to contribute their points to helping the coronavirus efforts in refugee settings. It says it has collaborated with the United Nations Refugee Agency and Emirates Red Crescent in … Read Full Article about Frequent flyers encouraged to donate miles
The need for proof of identity has led to a surge of initiatives to enable health and care workers to identify … Read Full Article about Card technology has answers to virus challenge
Hospital staff are appreciating the actions of British Airways staff, who are delivering breakfast to them - dressed in full BA uniform
https://twitter.com/PriyenShah86/status/1245235872846491651Twitter … Read Full Article about British Airways staff work hard to stay relevant
Many airlines and hotels are reassuring customers that they will not lose their coveted perks as a result of coronavirus … Read Full Article about Airlines struggle with problem of grounded frequent flyers
So what could airlines do better?
When I started writing this article, the full brunt of covid-19 had yet to impact the global travel market, writes Craig Brennan of Switchfly.
Now, just a few weeks … Read Full Article about The need for customer loyalty has never been greater
Article by Lansy Joseph, Chief Innovation Officer, … Read Full Article about Why aren’t loyalty program emails personalized and what you can do about it
Well, why not?
She was a canny girl when it came to cash, so my summation is that if she didn’t then one of her household did – and more than … Read Full Article about Did Queen Victoria have a Co-op “divi” number?
Loyalty Magazine: The milestones section of the Loylogic website … Read Full Article about Charting the evolution of loyalty
Strong … Read Full Article about Finalists revealed for the Loyalty Magazine Awards 2020
There are really only four ways to create value for all stakeholders in a loyalty program, writes Chuck Ehredt of Currency … Read Full Article about Just four ways to maximise value
Most situations have an upside if you look hard enough, and with coronavirus/Covid-19, it is the enforced time to think that makes my list, writes Annich McIntosh
Cancelled travel, perhaps … Read Full Article about Reasons to be cheerful
Any politician will tell you that consumer sentiment is a fickle beast that can turn on the spin of a coin. It seems customer loyalty is equally moveable. … Read Full Article about How Covid-19 is changing our brand opinions
So what could airlines do better?
When I started writing this article, the full brunt of covid-19 had yet to impact the global travel market, writes Craig Brennan of Switchfly.
Now, just a few weeks … Read Full Article about The need for customer loyalty has never been greater
Airline offers "fly at home" points to loyalty programme members for staying on the ground
Russia-based carrier S7 Airlines, a brand of Siberia Airlines, is offering loyalty programme members points for every … Read Full Article about Loyalty points awarded for staying at home
After some delay, airlines and hotels are now falling over themselves to reassure members of their loyalty programmes that there will be no loss of benefits – at least for a while.
Hyatt hotels is the latest … Read Full Article about Hyatt latest chain to give loyalty customers the year off
Etihad has been at the forefront of initiatives to deal with coronavirus and is currently testing equipment for check-in that helps identify medically … Read Full Article about Testing passengers for infection
Etihad Airways wants its frequent flyers to contribute their points to helping the coronavirus efforts in refugee settings. It says it has collaborated with the United Nations Refugee Agency and Emirates Red Crescent in … Read Full Article about Frequent flyers encouraged to donate miles
The need for proof of identity has led to a surge of initiatives to enable health and care workers to identify … Read Full Article about Card technology has answers to virus challenge
Hospital staff are appreciating the actions of British Airways staff, who are delivering breakfast to them - dressed in full BA uniform
https://twitter.com/PriyenShah86/status/1245235872846491651Twitter … Read Full Article about British Airways staff work hard to stay relevant
Article by Lansy Joseph, Chief Innovation Officer, … Read Full Article about Why aren’t loyalty program emails personalized and what you can do about it
Many airlines and hotels are reassuring customers that they will not lose their coveted perks as a result of coronavirus … Read Full Article about Airlines struggle with problem of grounded frequent flyers
With one third of the world’s population now in enforced isolation some unexpected results of our changed habits are becoming … Read Full Article about Unexpected consequences of a customer lockdown
Well, why not?
She was a canny girl when it came to cash, so my summation is that if she didn’t then one of her household did – and more than … Read Full Article about Did Queen Victoria have a Co-op “divi” number?
If you thought that as a marketer, creative or loyalty programme manager there was little you could do to help with the covid-19 pandemic – … Read Full Article about UN calls on marketers and creatives to help spread coronavirus message
With pubs, bars and restaurants closed in most markets, the sale of home delivery wine and beer has taken on a fresh vibrancy.
There are many companies … Read Full Article about Wine seller celebrates 38 years of home drinking
Loyalty Magazine: The milestones section of the Loylogic website … Read Full Article about Charting the evolution of loyalty
Strong … Read Full Article about Finalists revealed for the Loyalty Magazine Awards 2020
There are really only four ways to create value for all stakeholders in a loyalty program, writes Chuck Ehredt of Currency … Read Full Article about Just four ways to maximise value
Most situations have an upside if you look hard enough, and with coronavirus/Covid-19, it is the enforced time to think that makes my list, writes Annich McIntosh
Cancelled travel, perhaps … Read Full Article about Reasons to be cheerful
