Loyalty Magazine covers customer loyalty programmes & engagement, data analytics, technology solutions, social, rewards, points, transformation, relationships, CRM
Article by Christopher Ross, President EMEA – Collinson Group
Brands are built with great creativity and consideration. From guidelines to guardians, … Read Full Article about BLAND LOYALTY…
Star Alliance have gone ahead with its much anticipated launch of a co-branded credit card, which has the eye-opening carrot of Gold membership after just A$4,000 of spend. As the card is free of its … Read Full Article about New travel credit card moves the needle for co-brand loyalty
Google has launched ‘Google Play Points’ in India - the 28th country to gain access to its gaming and purchases reward program.
Launched … Read Full Article about Google Play loyalty program launches in India
"The loyalty business is at the centre of customer communications and activity. It is the heart of every venture. It deserves to be recognised."
Research and data are confirming and reconfirming that customers are turning to … Read Full Article about International Loyalty Awards launches for 2023 with a focus on customers
Customers want to know more about the carbon footprint of their spending, and banks are well placed to provide this, together with … Read Full Article about 8 in 10 banking customers want to know the carbon impact of their spending
More than 25% of Americans are considering joining a loyalty reward programme to help offset pressure from rising prices. One in ten are considering a store card. This is … Read Full Article about Co-branded reward card return to market
Business media got there first, but the consumer press is sure to follow when the full enormity of the changes made to the Radisson Rewards programme become known.
The changes to the programme, for guests … Read Full Article about Plenty of criticism of Radisson Rewards ‘devaluation’
“For any business, there is always a competitor; and a marketing proposition can always be matched, so we have to go further to attract and keep customers, and loyalty is the best way to … Read Full Article about IAG responds to unprecedented interest in customer loyalty to widen Avios proposition
We all like to think our businesses are really great, but the disturbing finding from a recent customer car report is that 42% of … Read Full Article about UK retailers ignoring customer queries, says report
In the past year, 47.8 million workers quit … Read Full Article about The Great Resignation and customer loyalty
As the global shopping season approaches, the thorny subject of … Read Full Article about Returns become a loyalty differentiator
Red Bull Racing has a massive … Read Full Article about Case Study: The Paddock – Red Bull Racing with Oracle
If you go to … Read Full Article about CASE STUDY: Supporting customers to live the dream
A flurry of activity is happening in the … Read Full Article about Airline loyalty in the firing line
The cost of living … Read Full Article about Surprising behaviour triggered by cost of living crisis
The launch by giant conglomerate Tata of its Neu … Read Full Article about Tata Neu launch creates ‘super’ discussion
Customer loyalty and marketing are changing in front of our eyes, but the changes aren’t exactly universal. Antavo, an enterprise loyalty technology provider, has some insight to share on customer loyalty in three key … Read Full Article about How customer loyalty trends stand apart in Europe, North America and APAC – new reports
In the past year, 47.8 million workers quit their jobs, in the US alone. It is an average of nearly four million each … Read Full Article about The Great Resignation and customer loyalty
Article by Christopher Ross, President EMEA – Collinson Group
Brands are built with great creativity and consideration. … Read Full Article about BLAND LOYALTY…
Star Alliance have gone ahead with its much anticipated launch of a co-branded credit card, which has the eye-opening carrot of Gold membership after just A$4,000 … Read Full Article about New travel credit card moves the needle for co-brand loyalty
Google has launched ‘Google Play Points’ in India - the 28th country to gain access to its gaming and … Read Full Article about Google Play loyalty program launches in India
"The loyalty business is at the centre of customer communications and activity. It is the heart of every venture. It deserves to be recognised."
Research and data are confirming and … Read Full Article about International Loyalty Awards launches for 2023 with a focus on customers
Customers want to know more about the carbon footprint of their spending, and banks are well … Read Full Article about 8 in 10 banking customers want to know the carbon impact of their spending
More than 25% of Americans are considering joining a loyalty reward programme to help offset pressure from rising prices. One in ten … Read Full Article about Co-branded reward card return to market
Business media got there first, but the consumer press is sure to follow when the full enormity of the changes made to the Radisson Rewards programme become known.
The … Read Full Article about Plenty of criticism of Radisson Rewards ‘devaluation’
As the global shopping season approaches, the thorny subject of free returns is becoming a major loyalty definer.
While some companies are … Read Full Article about Returns become a loyalty differentiator
“For any business, there is always a competitor; and a marketing proposition can always be matched, so we have to go further to attract and keep … Read Full Article about IAG responds to unprecedented interest in customer loyalty to widen Avios proposition
Red Bull Racing has a massive advantage when planning its Formula One strategy. It had literally billions of data points from the … Read Full Article about Case Study: The Paddock – Red Bull Racing with Oracle
We all like to think our businesses are really great, but the disturbing finding from a recent … Read Full Article about UK retailers ignoring customer queries, says report
If you go to bed dreaming of thinking up the ultimate loyalty program that is not only an award winner … Read Full Article about CASE STUDY: Supporting customers to live the dream
The Queen, the epitomy of loyalty both given and received, has sadly died. Loved, admired, respected and revered. Queen Elizabeth was there always, for her people, her country and for the Commonwealth, and we thank … Read Full Article about Her Royal Highness, HM Queen Elizabeth
A flurry of activity is happening in the travel industry as the sleeping giant awakes from its covid induced pause. At the same time, … Read Full Article about Airline loyalty in the firing line
Mexican low-cost Airline Viva Aerobus has launched a new loyalty programme called Doters, which has some interesting points earning relationships with other … Read Full Article about Mexican airline launches Doters
The cost of living crisis is impacting both businesses and consumers but interesting data beginning to emerge is … Read Full Article about Surprising behaviour triggered by cost of living crisis
The launch by giant conglomerate Tata of its Neu super app has created much discussion as to what approach will be best to dominate the … Read Full Article about Tata Neu launch creates ‘super’ discussion
Reusable packaging is now the most important green factor for UK shoppers, and there … Read Full Article about Sustainable business: Consumers most concerned about packaging
“I want to be alone” has been a plea for decades rom celebrities sick of being in the public eye. Now apparently, it is also on the wishlist of ordinary … Read Full Article about Just leave me alone to reboot
