Loyalty Magazine covers customer loyalty programmes & engagement, data analytics, technology solutions, social, rewards, points, transformation, relationships, CRM
Salling Group is Denmark’s largest supermarket chain with a market share of 35%. What makes it different from other food retail groups in other markets, is that it consists of hyper store, discount and convenience chains, plus a couple of department stores, which now run individually branded … Read Full Article about Devising loyalty for a group of strong personalities
Sky VIP customers are being offered the opportunity to appear in the audience of livestreamed comedy shows (albeity virtually) using specially placed TV … Read Full Article about Comedy audience tickets to be offered to SKY VIP members
Whether it is to project a … Read Full Article about Latest retail loyalty initiatives
Burger King is testing a loyalty program in five US markets as part of a broader push into expanding the digital experience for … Read Full Article about Fast food chains test loyalty to burgers
Tim Hortons is revamping its loyalty program in an effort to push more members to register but loyalty analysts are seeing the move as a retrograde step that will do little to … Read Full Article about Tim Hortons returns to trad loyalty as existing programme too costly
Loyalty Magazine will be reporting on the MPE conference (February 22-25) for the payments and acquiring business this month, to see what moves financial services companies are making into the customer loyalty … Read Full Article about Merchant payments conference goes digital for 2021
Norwegian Airlines, in bankruptcy protection after a last minute change of heart by the Norwegian government has “paused” its CashPoints loyalty programme and … Read Full Article about Norwegian to pause loyalty programme – until further notice
There is nothing like a crisis to stimulate innovation and thank goodness, we have moved from bemoaning the fate of the High Street to fixing it. … Read Full Article about Online not an add-on but a must-have
National media and most commentators can be forgiven for missing the biggest part of the Nectar/Avios story, because it takes a calculator, a fairly deep … Read Full Article about Avios and Nectar points become interchangeable
In life, a long-lasting … Read Full Article about 10 tricks to win the loyalty dating game
The Problem: Consumers have changed their behaviour, their preferences and the way they live life. Most of those … Read Full Article about Customers have changed – and you need to get emotional about it
Consumer preferences now look entirely different to prior the pandemic; from working, to socialising and shopping. So how should companies proceed? Article by James Alty, Founder & Managing Director of … Read Full Article about Three ways customer data can drive recovery in the pandemic
We have said it before, and we do … Read Full Article about Making your members sustainable: Go Green Early
I admit it, I was careless. Punching in the security number from … Read Full Article about This call may be recorded for quality purposes
While B2B loyalty programs stand taller than ever, it is undeniable that there is increasing pressure to make the business case and prove the value of existing … Read Full Article about Loyalty metrics are broke, you need to fix them
To survive in the post-Covid landscape, it is absolutely clear that vendors need to play an active role in reskilling their channel partner networks. … Read Full Article about Right-skilling channel partners for business recovery
Salling Group is Denmark’s largest supermarket chain with a market share of 35%. What makes it different from other … Read Full Article about Devising loyalty for a group of strong personalities
Sky VIP customers are being offered the opportunity to appear in the audience of livestreamed comedy shows (albeity virtually) using specially placed TV … Read Full Article about Comedy audience tickets to be offered to SKY VIP members
Whether it is to project a … Read Full Article about Latest retail loyalty initiatives
Burger King is testing a loyalty program in five US markets as part of a broader push into expanding the digital experience for … Read Full Article about Fast food chains test loyalty to burgers
Tim Hortons is revamping its loyalty program in an effort to push more members to register but loyalty analysts are seeing the move as a retrograde step that will do little to … Read Full Article about Tim Hortons returns to trad loyalty as existing programme too costly
In life, a long-lasting … Read Full Article about 10 tricks to win the loyalty dating game
Loyalty Magazine will be reporting on the MPE conference (February 22-25) for the payments and acquiring business this month, to see what moves financial services companies are making into the customer loyalty … Read Full Article about Merchant payments conference goes digital for 2021
The Problem: Consumers have changed their behaviour, their preferences and the way they live life. Most of those … Read Full Article about Customers have changed – and you need to get emotional about it
Norwegian Airlines, in bankruptcy protection after a last minute change of heart by the Norwegian government has “paused” its CashPoints loyalty programme and … Read Full Article about Norwegian to pause loyalty programme – until further notice
There is nothing like a crisis to stimulate innovation and thank goodness, we have moved from bemoaning the fate of the High Street to fixing it. … Read Full Article about Online not an add-on but a must-have
When the going gets tough, the tough get going. As clichéd as that sounds, when … Read Full Article about Has loyalty stayed healthy and safe during the pandemic?
National media and most commentators can be forgiven for missing the biggest part of the Nectar/Avios story, because it takes a calculator, a fairly deep … Read Full Article about Avios and Nectar points become interchangeable
Consumer preferences now look entirely different to prior the pandemic; from working, to socialising and shopping. So how should companies proceed? Article by James Alty, Founder & Managing Director of … Read Full Article about Three ways customer data can drive recovery in the pandemic
Mastercard will increase fees more than fivefold when a British shopper uses a debit or credit card to buy from an EU-based company, … Read Full Article about Mastercard increases card fees five-fold post Brexit
We have said it before, and we do … Read Full Article about Making your members sustainable: Go Green Early
It is difficult not to love the Shell loyalty programme which has managed to do the – almost – impossible and combine eco-credentials with a range of … Read Full Article about Shell launches winners only gamification in UK
I admit it, I was careless. Punching in the security number from … Read Full Article about This call may be recorded for quality purposes
Walgreens is to offer a growing list of financial products for customers — including a co-branded credit card and a prepaid debit card — as it … Read Full Article about Walgreens forms a fintech startup
While B2B loyalty programs stand taller than ever, it is undeniable that there is increasing pressure to make the business case and prove the value of existing … Read Full Article about Loyalty metrics are broke, you need to fix them
Loyalty Magazine pondered for some time over using the latest announcement from Salesforce that it was launching a loyalty … Read Full Article about When the only thing that has changed is everything – then move into loyalty
