Welcome to Loyalty Magazine

Loyalty Magazine is the world’s best read title reporting on the evolution in customer retention initiatives, loyalty schemes, reward programmes, affinity, customer insight, social media developments, CRM and other customer information management systems, call centre issues, direct and viral marketing, mobile and internet channels for both B2B and B2C enterprises. Technology as a loyalty enabler is a very important topic. This includes artificial intelligence (AI) augmented reality (AR) machine learning, advanced data management and learnings, gamification, blockchain and automated customer interaction. It covers all global markets and business sectors, including retail, financial services, travel and hotels, telecoms and online commerce.

What you get
Loyalty Magazine is a subscriber-only online information resource, supported with printed magazines. We publish regular news, in depth articles and comment, send weekly email alerts to subscribers informing them of recent posts and publish the latest research of the industry’s best proponents plus sponsored content. A printed glossy magazine is produced three times a year, to support The Loyalty Magazine Awards.

Can’t access our members area? Subscribe now for just UK £98 for a full year of daily news, features and analysis of the loyalty market

To e-mail a member of the Loyalty team directly just click their name, or if you would prefer you can send a general email here.   Managing Editor
Annich McIntosh

New Business and Subscriptions Manager
Evie Robinson
If you would prefer to speak to someone, telephone: +44 (0)1572 820088   Parent Company: Loyalty Magazine is published by Mcintosh Media, an independent limited company based in the UK.   Mail address:   3A Market Place, Uppingham, Leicestershire, LE15 9QH, United Kingdom
Tel +44 1572 820088 | Fax +44 1572 820099 |

Information, brand building, marketing – a connected and irresistible proposition for any person and any company working in loyalty.

Loyalty Magazine: The best read, respected and most eagerly awaited title in Loyalty. Find out more at www.loyaltymagazine.com – but to read the articles you need to SUBSCRIBE

The Loyalty Magazine Awards: The most sought-after accolade for a loyalty programme or initiative, The Loyalty Magazine Awards have been celebrating excellence for eight years.

The Loyalty Surgery: The badly-needed forum for discussion, debate, listening, learning and arguing about Loyalty. Having proven its value in 2018, we held a very successful two day event for 2019 – and have scheduled a 2020 conference in October. Visit www.theloyaltysurgery.com for more information. Contact Us to ensure you are one of the first to hear more details about the 2020 Surgery

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@LoyaltyMagazine @LoyaltyMAwards @LoyaltySurgery