Loyalty Magazine covers customer loyalty programmes & engagement, data analytics, technology solutions, social, rewards, points, transformation, relationships, CRM
Every year winners of The Loyalty Magazine Awards demonstrate the ability of our … [Read more...] about Is 2020 YOUR year?
Former marketing head at Marks & Spencers Debasish Gupta has joined Shoppers Stop to head its marketing, loyalty and analytics division. Shoppers Stop is India’s largest department store chain. … [Read more...] about Mandate to grow First Citizen loyalty programme
Few people manage to leave the loyalty business for long, and in 2019 a number of familiar faces turned up in new roles. Two significant appointments were those of former Aimia … [Read more...] about Ex-Aimia bosses in new roles
Loyalty Magazine Awards Personality of the Year winner Gabi Kool is joining Loylogic, as their new Chief Commercial Officer.
Gabi joins the current executive team of Loylogic based … [Read more...] about Personality of the Year on the move
It took a complete change of mindset … [Read more...] about No final destination
AirAsia is celebrating the tenth year of operations for its BIG Loyalty programme in 2020. The airline has launched a mobile game and is aiming to reward members by giving away loyalty points, tied … [Read more...] about AirAsia celebrating ten BIG years
Etihad Guest, the loyalty programme for Etihad Airways, has signed a new partnership with Gulf Air, the national carrier of … [Read more...] about Etihad signs partnership with Gulf Air
There is an inconsistent picture across organizations of the perceived importance of customer experience management, but there are signs of greater … [Read more...] about 74% of customer experience leaders expect budgets to rise in 2020
25th & 26th March 2020
Discover the latest innovations, technologies and strategies taking the marketing industry by storm on the 25th & 26th March, as we see the long-awaited … [Read more...] about Marketing Technology Expo, London
18th - 19th February 2020
Join Asia’s Largest Business Aviation Event! Asia Pacific airlines carried 36% of total passengers in 2017: that’s a massive 1.5 billion passengers. But by 2035 … [Read more...] about Aviation Festival Asia, Singapore
Since the fifties, Corporate Social Responsibility … [Read more...] about How can CSR impact Loyalty?
22nd - 26th June 2020
Started in 1999 as Call Centre Week, now Customer Contact Week, CCW is the world’s largest customer contact event series. For over 20 years, CCW serves more than … [Read more...] about Customer Contact Week, Las Vegas
28th - 31st January 2020
Started in 1999 as Call Centre Week, now Customer Contact Week, CCW is the world’s largest customer contact event series. For over 20 years, CCW serves more than … [Read more...] about Customer Contact Week, Nashville
Unified Communications refers to the integration of various real-time communication channels such as voice, video, text and data into one solution, which aims to boost communication and … [Read more...] about How unified comms can improve productivity
Casey's General Stores has plans to launch a new loyalty programme in 2020 with digital engagement and price optimization two of the key initiatives.
Casey's completed an employee pilot … [Read more...] about Casey’s to roll-out loyalty in 2020
Fuel savings, free wi-fi access and promotions are among top drivers for loyalty programs according to a new US … [Read more...] about Fuel savings top list of drivers for convenience store loyalty
Company expands fast food range
Membership of the Loyalty Magazine Award winning 7Rewards loyalty programme has almost tripled in the last two years from 9 million to 25 million … [Read more...] about 7Rewards passes 25 million member mark
Sport and loyalty go hand in hand, but American Golf are taking the concept further by offering rewards to their … [Read more...] about Taking sport loyalty into the employee domain
Korean Air is facing a growing number … [Read more...] about Class action threatened by angry loyalty members
Brussels Airlines is consolidating its loyalty offering and will be closing its loyalty programme in a year’s … [Read more...] about Brussels Airlines to drop Loop loyalty in favour of coalition
An uncommon rush to provide vegan options is taking place in restaurants, coffee shops and supermarkets, driven by an equally surprising stampede by … [Read more...] about Stores in rush to cater for growing vegan army
