Loyalty Magazine covers customer loyalty programmes & engagement, data analytics, technology solutions, social, rewards, points, transformation, relationships, CRM
I admit it, I was careless. Punching in the … [Read more...] about This call may be recorded for quality purposes
Walgreens is to offer a growing list of financial products for customers — including a co-branded credit card and a prepaid … [Read more...] about Walgreens forms a fintech startup
While B2B loyalty programs stand taller than ever, it is undeniable that there is increasing pressure to make the business case and prove … [Read more...] about Loyalty metrics are broke, you need to fix them
Loyalty Magazine pondered for some time over using the latest announcement from Salesforce that it was … [Read more...] about When the only thing that has changed is everything – then move into loyalty
To survive in the post-Covid landscape, it is absolutely clear that vendors need to play an active role in reskilling their … [Read more...] about Right-skilling channel partners for business recovery
Confirmit, the Verdane owned research and customer insight company in the process of merging with FocusVision has appointed a new CMO.
Confirmit is considered one of the top “Voice of the … [Read more...] about Merging Confirmit appoints new CMO
It takes a certain amount of bravery, and fearlessness (in regard of what happens to your head when you put it over the parapet), to predict trends for 2021. … [Read more...] about Member centricity – and a variety of flavours
Significant pandemic-induced shifts in consumer behavior and opinions including changes in loyalty drivers and acceptance of … [Read more...] about Massive shift in customer behaviour and opinions
Convenience and newsagent chain in the UK, McColl’s has appointed a customer experience management company to capture customer feedback at store level. It closed its customer loyalty programme a … [Read more...] about McColls conveniently appoints customer experience firm
Augeo, a US based consumer, member, and employee loyalty and engagement solutions company, has acquired Deluxe Rewards, … [Read more...] about Augeo acquires Deluxe Rewards
Customer loyalty has never been more important than now, with the habits of shoppers changing dramatically due to the COVID-19 pandemic. The start of … [Read more...] about Mobile Messaging addresses the changing behaviours of consumers
Tesco is making it virtually obligatory to carry a Clubcard loyalty card or Clubcard phone app by introducing swingeing … [Read more...] about Clubcard becomes obligatory to shop economically
A massive 75% of UK shoppers are modifying their buying behaviour due to ethical concerns, and 85% of retail technology leaders will invest the same or … [Read more...] about Responding to the demands of the conscious consumer
Having just spent a fortune online when I really didn’t intend to, I am not sure I am totally in agreement with the following research, but … [Read more...] about FMCG brands face challenge of reducing spontaneity
Brazil airline Gol Linhas Aereas Inteligentes has presented its latest proposal to integrate its loyalty program Smiles Fidelidade back into … [Read more...] about Fight to bring Gol loyalty back inhouse
Crispin Rogers, founder and CEO of For Good Causes offers his Top Ten Tips for offering a charitable element to a loyalty programme.
Maybe it’s the impact of the younger generation making … [Read more...] about Bringing CSR into Loyalty and Rewards
Loyalty automation platform Glue has raised US$8 million in series A funding from private investors.
The funding, which was led by Unicorn Technologies, will be used to … [Read more...] about Glue raises US$8m for local loyalty
Financial services companies have always tried to convince us that payments are exciting, but when it is something that Google is doing – and if it includes … [Read more...] about Google Pay relaunches with focus on relationships and rewards
There is always more to ask with any new launch, and this is especially true of the complex and ground breaking programme from … [Read more...] about Virgin questions answered
