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If you are not relaunching your loyalty programme, you are in a minority

Across the globe companies are re-evaluating their offering to customers to make them more relevant to the end-users and more valuable to the business. Loyalty practitioners and the executive boards they report to are considering which technologies to employ, to please their customers, to learn more from this valuable but often untapped store of loyalty data – and crucially – to gain a march on competitors. Loyalty is in transition and emerging from this crysallis state … [Read more...] about If you are not relaunching your loyalty programme, you are in a minority

6th NEXTGEN PAYMENTS FORUM

6th NEXTGEN PAYMENTS FORUM Innovation in a disruptive digital economy 4-5 April 2019, Limassol, Cyprus Link http://bit.ly/paymentsforum An elite gathering of the world’s leading financial institutions, disruptive Fintechs, challenger banks, regulators, innovators, policymakers and supervisory authorities. The 6th NPF is structured to offer all participants a blend of networking activities, serious business talk and loads of in-depth insight, as well as actionable and … [Read more...] about 6th NEXTGEN PAYMENTS FORUM

The Travel Acquisition & CX Summit (21-22 May 2019, London)

The Travel Acquisition & CX Summit (21-22 May 2019, London) https://events.eyefortravel.com/travel-distribution-summit-europe/ The largest senior-level meeting for Strategy, Innovation, eCommerce & Marketing in travel. It’s unique because it gathers 450+ CXOs/VPs from the biggest brands to improve acquisition rates and get CX right. Join speakers including Uber, Best Western, Meetings.com and Virgin Atlantic as they share case studies and provide practical, … [Read more...] about The Travel Acquisition & CX Summit (21-22 May 2019, London)

5th Service Quality Excellence Summit 2019

5th Service Quality Excellence Summit 2019 21-22 February 2019, India Inventicon Business Intelligence is pleased to bring to you the 5th edition of the cutting edge, well researched event on Service Quality Excellence which will give customer experience and Service Excellence professionals a deeper look into the key issues affecting the design and delivery of a consistent, meaningful, and rewarding customer … [Read more...] about 5th Service Quality Excellence Summit 2019

Loyalty & Awards

Loyalty & Awards The Loyalty & Awards conference welcomes you every year in one of the most beautiful cities in the world.The 15th edition will take place from the 18th to the 20th of February 2019, this time in Paris. This two and a half day event is designed to bring together airlines and hotels, as well as suppliers and other companies in the travel industry, to exchange information on new trends, achievements and innovations in travel loyalty.  This is a meeting point of travel … [Read more...] about Loyalty & Awards

FUTR Europe Summit formerly Millennial 20/20

FUTR Europe Summit formerly Millennial 20/20 is back in London at its new home, the Business Design Centre on 24th - 25th April 2019. FUTR is Europe's only Summit focused on fresh thinking and progressive change in the future of retail, marketing and commerce. Hear from over 200 cross-industry speakers from Mars, Samsung and more and discover our highly-curated exhibition to find the latest technologies and solutions that will change the way you engage with … [Read more...] about FUTR Europe Summit formerly Millennial 20/20