Wi-fi and party-time? Forget it
“I want to be alone” has been a plea for decades rom celebrities sick of being in the public eye. Now apparently, it is also on the wishlist of ordinary … [Read more...] about Just leave me alone to reboot
Featured
What the International Loyalty Awards tell us about the state of loyalty
Guest Article
,International Loyalty Awards
George Wilson, Head of Product, EMEA, Global Merchant Loyalty at SessionM, a Mastercard company, helped judge this year’s International Loyalty Awards submissions. Here’s what he … [Read more...] about What the International Loyalty Awards tell us about the state of loyalty
International Loyalty Awards carried off in style for 2022 – And the Winners Are!
International Loyalty Awards
Weather matched the enthusiasm as loyalty business gets together after covid break
An extremely prestigious roll-call of significant brands from across the world were celebrated this … [Read more...] about International Loyalty Awards carried off in style for 2022 – And the Winners Are!
The Fine Art of Loyalty – new series of articles from Collinson
72% of businesses say optimising customer loyalty is a top-five priority for them over the coming years
In this first-in-a-series, entitled The Fine Art of Loyalty, Stephen Gilbert, … [Read more...] about The Fine Art of Loyalty – new series of articles from Collinson
Customer Centricity – Treating your customers according to their value
Guest Article
We’ve entered the era where every individual customer has unique ways to interact with brands and where every individual expects consistent delivery of engaging and valuable experiences from the … [Read more...] about Customer Centricity – Treating your customers according to their value
International Loyalty Awards Finalists
International Loyalty Awards
Descriptions of every entry that has made it to the final stage
Launching an awards competition after a pandemic is a little like lighting a firework and hoping it isn’t … [Read more...] about International Loyalty Awards Finalists
Record number of entries and an incredible list of Finalists for the International Loyalty Awards 2022
International Loyalty Awards
It was not possible to predict what response there would be … [Read more...] about Record number of entries and an incredible list of Finalists for the International Loyalty Awards 2022
B2B specialist takes clients on a customer loyalty journey
Exclusive
,Free/Open
,International Loyalty Awards
Stream Loyalty is a relative newcomer on the loyalty scene, but in the period since its inception, it has developed an impressive portfolio of mainly B2B clients and a great company philosophy. … [Read more...] about B2B specialist takes clients on a customer loyalty journey
The mental and the physical:
Dualism in loyalty programs and how to look after your customers’ needs
Guest Article
,Free/Open
Loyalty programs have gone through a revolutionary change in the pandemic era creating quite a divide between consumers and companies. Many industry leaders have found solutions to these divides by … [Read more...] about The mental and the physical:
Dualism in loyalty programs and how to look after your customers’ needs
Customer relationships to the forefront as loyalty takes a twist
Free/Open
,International Loyalty Awards
In conversation with Oracle’s Andy Kulina
Prime sponsor this year of the International Loyalty Awards is Oracle. Loyalty Magazine sat down … [Read more...] about Customer relationships to the forefront as loyalty takes a twist