About his new book, artificial intelligence and of course Tesco Clubcard
It was quite an admission. There was no mention of Artificial Intelligence (AI) in Tim … [Read more...] about Talking to Tim Mason
Loyalty Magazine covers customer loyalty programmes & engagement, data analytics, technology solutions, social, rewards, points, transformation, relationships, CRM
It was quite an admission. There was no mention of Artificial Intelligence (AI) in Tim … [Read more...] about Talking to Tim Mason
Disruption is the lifeblood of our world: how we progress, learn, grow, evolve, sustain, survive. The opportunities to create value are growing – as are the existential threats to … [Read more...] about Disrupted or a disruptor: Don’t think you are safe
The loyalty business is often described as a niche vertical, that is relatively self-contained. That may be the case in … [Read more...] about A complex and diverse but niche business explained
I admit it, I was … [Read more...] about This call may be recorded for quality purposes
Covid-19 has added impetus to the discussion over what to do when normal best practice just isn’t … [Read more...] about When good service and product is not enough
Bengaluru in India hosts the third largest number of start-ups in the world only behind … [Read more...] about Returning to basics in a time of VUCA
The reason? It is darned … [Read more...] about Book Review – Make Some Noise
Digital Marketing: Transform or dieOur digital world is developing at a frenetic speed, so it is inevitable that digital marketing is too. Which is why Damian Ryan’s book Understanding Digital … [Read more...] about Digital Marketing: Transform or die