Mobile commerce soars, but social stays flatMobile device usage in internet commerce continues to soar but the social channel has remained relatively flat, according to a new report from IBM. The … [Read more...] about Mobile commerce soars, but social stays flat
Mobile
Time for telcom loyalty?
Time for telcom loyalty?As coverage levels between operators and differences in call charges reduce, telcos bring new thinking to the concept of rewardsIf there was one mighty bastion that threatened … [Read more...] about Time for telcom loyalty?
Paypal says mobile is crucial on complex purchasing pathway
Paypal says mobile is crucial on complex purchasing pathway Retailers must think more about the touchpointsLoyalty will be much more than just an add-on in the new emerging world of mobile. … [Read more...] about Paypal says mobile is crucial on complex purchasing pathway
Facebook testing the mobile loyalty space
Facebook testing the mobile loyalty spaceStarbucks offers and the importance of listeningSocial Media proved to be a very well attended session at the recent Loyalty World conference in London, and … [Read more...] about Facebook testing the mobile loyalty space
Real-time location based services: A new opportunity for loyalty marketers?
Real-time location-based services: A new opportunity for loyalty marketers? Brands with established reward schemes can generate a network of 'brand ambassadors' with location-based marketing … [Read more...] about Real-time location based services: A new opportunity for loyalty marketers?
No longer a nation of queue lovers
No longer a nation of queue lovers Given that excellence in customer service has been touted as the key big differentiator in pulling out of the recession, it’s unsettling that the UK still suffers … [Read more...] about No longer a nation of queue lovers
To drive social networking and loyalty on mobile, look to the SIM
To drive social networking and loyalty on mobile, look to the SIMThe humble Subscriber Identity Module or more commonly known as the SIM, has for too long been pushed to the backburner in mobile … [Read more...] about To drive social networking and loyalty on mobile, look to the SIM
Mobile payments report
Mobile payments report ??Special comprehensive report on all the latest developments in m-payments, featuring: M-payments gaining critical mass; Standards; NFC; Couponing; Ticketing; Obopay; Data; … [Read more...] about Mobile payments report
Making mobile customers loyal
Making mobile customers loyalHow mobile phone technologies are injecting a new lease of life into loyalty programmes. Article by Peter Larsen, Managing Director Europe for Enpocket. … [Read more...] about Making mobile customers loyal