Article by Chen Peng, vice president, Mastercard Data and Services
Loyalty programs in Asia Pacific are undergoing rapid change as organizations from retailers … [Read more...] about Loyalty ecosystems take center stage in Asia Pacific
Loyalty Magazine covers customer loyalty programmes & engagement, data analytics, technology solutions, social, rewards, points, transformation, relationships, CRM
Loyalty programs in Asia Pacific are undergoing rapid change as organizations from retailers … [Read more...] about Loyalty ecosystems take center stage in Asia Pacific
As the Covid pandemic recedes and retail begins its … [Read more...] about Transforming to re-imagine
Salling Group is Denmark’s largest supermarket chain with a market share … [Read more...] about Devising loyalty for a group of strong personalities
The COVID-19 outbreak has thrown the sense of normality which … [Read more...] about How retailers can harness assets to keep relationships alive
OK, so we are not the first to use this heading, but it is so appropriate for the brave change of direction taking … [Read more...] about Intu the unknown
Sephora, the french beauty chain, is to enhance its Beauty Insider loyalty offering to … [Read more...] about 75% of customer engagement is emotional, says Sephora
A trend is developing among retailers for members to be offered permanently lower “loyalty pricing” as a special reward. Alibaba 88VIP loyalty programme has experienced quite staggering success by … [Read more...] about 88VIP members spend double, and adopt early
50% of luxury market owned by this group by 2025
It used to be sales that were seasonal, now it is consumer studies, and now is very much the time for them. This one is … [Read more...] about Luxury report points to importance of millennials