Loyalty Magazine covers customer loyalty programmes & engagement, data analytics, technology solutions, social, rewards, points, transformation, relationships, CRM
Chairman of the International Loyalty Awards judges panel David Parker considers how a recent FCA decision could favourable impact loyalty programmes - complicated though this may … [Read more...] about FCA decision could boost loyalty programmes
The travel rebound is upon us. Certainly, the Delta variant of the coronavirus … [Read more...] about Responding to the travel rebound
Compassion and a true sense of customer centricity are now needed more than ever before as we hopefully move out of the pandemic, writes Michelle Bisset, VP Small Business, Sage.
The multi-billion-pound luxury fashion industry has worked on a simple sales model for decades – … [Read more...] about Tapping into the mindset and channels of today’s luxury shopper
With more time on their hands and less access to in-store shopping, consumers are turning to direct-to-consumer and subscription … [Read more...] about The subscription model – be in it for the long haul
The last year has seen more dramatic shifts in consumer behaviour than have taken place in our lifetime. They have included those changes brought about by need – such as a sharp increase in … [Read more...] about The subscription model – three key lessons
