Loyalty programes and AI pose danger to consumers through unfair practices
There is a danger that artificial intelligence and loyalty programmes combined could be used to offer unfair … [Read more...] about ACCC final report published
Loyalty Magazine covers customer loyalty programmes & engagement, data analytics, technology solutions, social, rewards, points, transformation, relationships, CRM
There is a danger that artificial intelligence and loyalty programmes combined could be used to offer unfair … [Read more...] about ACCC final report published
That loyalty is complex is just one of the findings from a recent survey which suggests that mere points and rewards … [Read more...] about Customer loyalty? It’s complicated
Australian streaming service Foxtel has launched a new program offering rewards to customers, with tiers to mark tenure.
Foxtel will reward its customers with everything from free box … [Read more...] about Foxtel launches tenure-based loyalty program
Launched in conjunction with Rewards4Footballand ticket provider SecuTix,the intention is to create an integrated … [Read more...] about Everton FC to reward loyal fans
A discussion on loyalty often includes mention of both points expiry, breakage and proving whether a loyalty programme actually works. Latest … [Read more...] about Starbucks payment and reward card accounts for nearly half its business
Marketing budgets are falling in all the countries surveyed, underlining the need for strong customer engagement and loyalty rather than a scatter gun approach to generate business.
The … [Read more...] about Falling marketing budgets highlight need for loyalty
American Express and Ascenda, a global loyalty management company, have signed a strategic partnership to jointly launch credit card loyalty programs for banks in South Korea. In March this year, … [Read more...] about American Express partners for South Korea loyalty
Skrill, a digital payments platform powered by payments provider Paysafe Group has launched of a loyalty programme. It is likely to be one of many as financial services wake up to the value of … [Read more...] about Skrill to launch payments loyalty programme
In a very significant announcement, PayPal says it has entered into a $4bn cash agreement to buy Honey Science Corp, a technology platform that helps merchants develop targeted shopping and … [Read more...] about PayPal to acquire digital shopping and rewards platform