I challenge you to have missed the marvellous Twitter stream of comments when a picture of a Morrisons employee holding an umbrella above a dog in the rain was captured for … [Read more...] about Customer loyalty is a doddle if you include a dog
News
Airlines risk a dilution of FF reward value
Comment
Points sales may be killing the golden goose; how should programmes change to stay relevant
As travel begins its first shaky steps back to business as usual, the question around what … [Read more...] about Airlines risk a dilution of FF reward value
Loyalty Magazine Awards – A guide to making the most of your virtual party
Loyalty Magazine Awards
Tuesday 16th June, 3pm (GMT+1)
Remember to tweet your outfits, celebrations and wins to @LoyaltyMAwards using #tlma2020Getting Started: We are … [Read more...] about Loyalty Magazine Awards – A guide to making the most of your virtual party
Former dunhumby CEO joins tcc global
Company focus to alter to include social and societal issues and community engagement with more use of customer data
tcc global has appointed a new CEO to "at a pivotal moment in the … [Read more...] about Former dunhumby CEO joins tcc global
Facebook offers retailers an online loyalty lifeline
Small retailers have been perennially challenged with the problem of maintaining the loyalty of infrequent customers. In the latest announcement from Facebook in which it launches a … [Read more...] about Facebook offers retailers an online loyalty lifeline
Watching Apple as it begins to wake up
Adapting the rules for retail for the new normal
We’ve grown used to watching how Apple does things, so who better to focus on as businesses struggle to re-open under the rules of the … [Read more...] about Watching Apple as it begins to wake up
Big Loyalty Magazine Announcement!
Loyalty Magazine Awards
The Loyalty Magazine Awards are still taking place on June 16th!
Wherever you are in the world, put on your party clothes, pour yourself a cocktail and get … [Read more...] about Big Loyalty Magazine Announcement!
JetBlue latest company to raise funds from points sale
Financial services firms filling their coffers from distressed travel firms
JetBlue Airways is the latest company in the US to make use of its True Blue loyalty programme by selling … [Read more...] about JetBlue latest company to raise funds from points sale
Local stores benefit during lockdown
Younger customers discover the corner store
2 in 5 (41%) Brits have been using their local, independent shops, such as butchers and greengrocers, more frequently during the … [Read more...] about Local stores benefit during lockdown
Finding reasons to be cheerful
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,Coronavirus
End of the centre seat
Its great to applaud the good stuff during a world pandemic. There is of course Captain Tom – happy 100th birthday Sir - who has raised £26m for the NHS and … [Read more...] about Finding reasons to be cheerful
