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Airline offers "fly at home" points to loyalty programme members for staying on the ground
Russia-based carrier S7 Airlines, a brand of Siberia Airlines, is offering loyalty programme … [Read more...] about Loyalty points awarded for staying at home
After some delay, airlines and hotels are now falling over themselves to reassure members of their loyalty programmes that there will be no loss of benefits – at least for a while.
Hyatt … [Read more...] about Hyatt latest chain to give loyalty customers the year off
Etihad has been at the forefront of initiatives to deal with coronavirus and is currently testing equipment for check-in that … [Read more...] about Testing passengers for infection
Etihad Airways wants its frequent flyers to contribute their points to helping the coronavirus efforts in refugee settings. It says it has collaborated with the United Nations Refugee Agency and … [Read more...] about Frequent flyers encouraged to donate miles
The need for proof of identity has led to a surge of initiatives to enable health and … [Read more...] about Card technology has answers to virus challenge
Hospital staff are appreciating the actions of British Airways staff, who are delivering breakfast to them - dressed in full BA … [Read more...] about British Airways staff work hard to stay relevant
Many airlines and hotels are reassuring customers that they will not lose their coveted perks as a result of coronavirus … [Read more...] about Airlines struggle with problem of grounded frequent flyers
With one third of the world’s population now in enforced isolation some unexpected results of our changed habits are … [Read more...] about Unexpected consequences of a customer lockdown
If you thought that as a marketer, creative or loyalty programme manager there was little you could do to help with … [Read more...] about UN calls on marketers and creatives to help spread coronavirus message
