Big day for Fidel API
Financial services companies have always tried to convince us that payments are exciting, but when it is something that Google is doing – and if it includes … [Read more...] about Google Pay relaunches with focus on relationships and rewards
Digital divide turns into a chasm
I saw an Amazon delivery van this week. It was brand spanking new and was proceeding through my tiny rural village. Usually deliveries are done by very … [Read more...] about Fighting back against the Amazon take-over
Plum and Button relationship already shown to grow customer participation and increase learnings for companies
Button, the mobile commerce technology company, used by a range of … [Read more...] about AI assistant used by Groupon partners to offer rewards programme
The reluctance of people to touch money is fast-forwarding the trend towards payments and loyalty residing together on a mobile app. An example of how this can be developed going forward is Farmer … [Read more...] about Pandemic speeds move to payments and loyalty apps
"Hong Kong's biggest coalition loyalty programme ever" claim
A coalition loyalty programme has been launched in Hong Kong that connects over ten brands, 2,000 stores and a … [Read more...] about Loyalty programme connects over 10 brands and 2,000 stores
Small retailers have been perennially challenged with the problem of maintaining the loyalty of infrequent customers. In the latest announcement from Facebook in which it launches a … [Read more...] about Facebook offers retailers an online loyalty lifeline
Getting prepared for the middle and the end
When we get through this challenging ordeal – for get through it I am certain we will – and when the shops re-open, and the commuter trains … [Read more...] about How will your customers feel about you tomorrow?
Casey's General Stores has plans to launch a new loyalty programme in 2020 with digital engagement and price optimization two of the key initiatives.
Casey's completed an employee pilot … [Read more...] about Casey’s to roll-out loyalty in 2020
Australian streaming service Foxtel has launched a new program offering rewards to customers, with tiers to mark tenure.
Foxtel will reward its customers with everything from free box … [Read more...] about Foxtel launches tenure-based loyalty program