COMMENT:Is it enough to say sorry?Or should data rules carry more weight?Starwood Preferred Guest account information breachedIf you are the world’s largest hotel chain, how do you recover from a data breach that has affected possibly 500 million guests? We are not just talking reputation either. This is about customer trust, loyalty and the importance of the contract you have with them. … [Read more...] about COMMENT: Is it enough to say sorry?
Fraud & Security
Crypto exchange to use rewards programme to ID customers
Crypto exchange to use rewards programme to ID customers Crypto currencies used to launder US$88.6m, says reportCriminals becoming "early adopters" of new technologyVarious stages of cybercrime explainedA cryptocurrency exchange that has been highlighted in a Wall Street Journal report as a huge channel for money laundering, is to introduce a rewards programme to gather user identities. … [Read more...] about Crypto exchange to use rewards programme to ID customers
Tesco Bank suffers first FCA cyber-crime fine
Tesco Bank suffers first FCA cyber-crime fineReputation damage to group inevitableTesco bank has been fined £16.4 million penalty for cyber hacking that occurred two years ago. This is the first cyber fine issued by the FCA in the UK. For Tesco, it is a massive hit for its reputation as a trusted retailer and will have implications for the whole organisation and even its loyalty programme membership. … [Read more...] about Tesco Bank suffers first FCA cyber-crime fine
Prove we can trust you, Then we will be loyal
Prove we can trust you, Then we will be loyalMore than half would stop buying from a business that fails to protect their data … [Read more...] about Prove we can trust you, Then we will be loyal
Every cloud has a silver lining: Taking a positive view on GDPR
Every cloud has a silver lining: Taking a positive view on GDPRReport says people getting more confident about sharing data … [Read more...] about Every cloud has a silver lining: Taking a positive view on GDPR
Google says it is GDPR ready
Google says it is GDPR readyFirm under fire for attempting to ’shield’ itself from new data rules … [Read more...] about Google says it is GDPR ready
Nearly half companies to miss GDPR deadline
Nearly half companies to miss GDPR deadlineEU and US firms fall behind compliance schedule … [Read more...] about Nearly half companies to miss GDPR deadline
The Global GDPR Report Order Page
OUT NOW! The Global GDPR Report: Answering the Big Questions
Designed to address the challenges and opportunities of GDPR, The Global GDPR Report: Answering the Big Questions is a vital resource.
Many organisations are struggling with GDPR compliance in what is a very complex process. The report saves you time and trouble by simply explaining the major issues, and answering your questions on the contentious GDPR questions.
Order … [Read more...] about The Global GDPR Report Order PageeCommerce breach puts spotlight on loyalty data
eCommerce breach puts spotlight on loyalty dataStolen reward card numbers could be used to drain prepaid accounts … [Read more...] about eCommerce breach puts spotlight on loyalty data
Sainsbury’s says no need to reconsult with customers for GDPR permission
Sainsbury’s says no need to reconsult with customers for GDPR permissionThe GDPR conundrum: To reconsult with customers or not? Wide range of opinion on requirements from loyalty programmes. Sainsbury’s says it will not reconsult. John Norrie of Tranxactor says it is essential. Full coverage of what we know about GDPR so far…... … [Read more...] about Sainsbury’s says no need to reconsult with customers for GDPR permission
