Loyalty Magazine covers customer loyalty programmes & engagement, data analytics, technology solutions, social, rewards, points, transformation, relationships, CRM
A surge of stories in consumer media about the theft of both loyalty points and data is helping to focus industry minds on the security of … [Read more...] about Fraud concerns raise lid on an expensive cost of business
The date for the compulsory use of Strong Customer Authentication has been delayed after a maelstrom of pressure from all parties. No new date has been given. This decision does not affect the roll … [Read more...] about SCA postponed as EBA bows to pressure
The recent decision by the European Banking Authority (EBA) and confirmed by the European Commission that all ecommerce retailers should use Strong Customer Authentication from September 14 is … [Read more...] about Seeing deadline for strong authentication as opportunity
8 key trends from Verizon data report
Governments have woken up to the potential that GDPR presents to move money out of private businesses and into the government Treasury pot … [Read more...] about BA and Marriott smarting from data penalties
An Irish loyalty has been sold on by its US parent, five years after a devastating cyberattack.
Loyaltybuild never recovered from the cyberattack, which put the company out of action for … [Read more...] about Affinion divests loyalty firm five years after cyberattack
COMMENT:Is it enough to say sorry?Or should data rules carry more weight?Starwood Preferred Guest account information breachedIf you are the world’s largest hotel chain, how do you recover from a data … [Read more...] about COMMENT: Is it enough to say sorry?
Crypto exchange to use rewards programme to ID customers Crypto currencies used to launder US$88.6m, says reportCriminals becoming "early adopters" of new technologyVarious stages of cybercrime … [Read more...] about Crypto exchange to use rewards programme to ID customers
Tesco Bank suffers first FCA cyber-crime fineReputation damage to group inevitableTesco bank has been fined £16.4 million penalty for cyber hacking that occurred two years ago. This is the first … [Read more...] about Tesco Bank suffers first FCA cyber-crime fine
Prove we can trust you, Then we will be loyalMore than half would stop buying from a business that fails to protect their data … [Read more...] about Prove we can trust you, Then we will be loyal
Every cloud has a silver lining: Taking a positive view on GDPRReport says people getting more confident about sharing data … [Read more...] about Every cloud has a silver lining: Taking a positive view on GDPR
