Bellweather points to a shift in consumer behaviour that is unlikely to revert
McDonald’s has been a bellweather for economic health … [Read more...] about Pay attention: McDonalds profits are dropping
Hospitality
Hotel points race speeds up with Wyndham upgrading everyone
Members can request a one-level membership bump
Travellers who visit WyndhamRewards.com/Upgrade in the next few … [Read more...] about Hotel points race speeds up with Wyndham upgrading everyone
Hilton latest hotel chain to raise benefits in escalating loyalty chase
New tier and easier path to elite status
Hilton has embarked on a significant overhaul of its loyalty program with the intention of … [Read more...] about Hilton latest hotel chain to raise benefits in escalating loyalty chase
Embargo raises $3.5m to supercharge its loyalty and CRM platform
AI and machine learning based hospitality proposition
UK hospitality tech business Embargo has raised $3.5 million to accelerate its … [Read more...] about Embargo raises $3.5m to supercharge its loyalty and CRM platform
Accor achieves significant loyalty milestone
All helping to close the gap with major competitors
Accor's ALL loyalty program has achieved the significant milestone of 100 million … [Read more...] about Accor achieves significant loyalty milestone
Where tech meets tacos
Over one million signed up to program in four months
The fast food restaurant space has been a challenging and crowded, … [Read more...] about Where tech meets tacos
Restaurant loyalty start-up raises $24M
Trend Analysis
Blackbird to use Web3 cryptocurrency
Coalition restaurant loyalty has historically been a tough nut to crack, but a … [Read more...] about Restaurant loyalty start-up raises $24M
Marriot launches India’s first cobranded credit card
Hotel chain Marriot has entered into a partnership with HDFC Bank in India to introduce what is surprisingly India's inaugural … [Read more...] about Marriot launches India’s first cobranded credit card
Plenty of criticism of Radisson Rewards ‘devaluation’
No notice 50% cut in points
Business media got there first, but the consumer press is sure to follow when the full enormity of the … [Read more...] about Plenty of criticism of Radisson Rewards ‘devaluation’
Accor signs loyalty partnership with Sixt
Deal will reward employees as well as guests
Car rental company Sixt has signed a … [Read more...] about Accor signs loyalty partnership with Sixt