Loyalty Magazine covers customer loyalty programmes & engagement, data analytics, technology solutions, social, rewards, points, transformation, relationships, CRM
Business media got there first, but the consumer press is sure to follow when the full enormity of the changes made to the Radisson Rewards programme become … [Read more...] about Plenty of criticism of Radisson Rewards ‘devaluation’
Car rental company Sixt has signed a partnership with French giant hospitality group … [Read more...] about Accor signs loyalty partnership with Sixt
MGM Resorts International has revamped its pan-global loyalty … [Read more...] about MGM revamps loyalty programme
There is definitely something compelling about the marriage of coffee and loyalty. US based Dutch Bros Coffee has exceeded all expectations – including those of its CFO Charles Jemley – by gaining … [Read more...] about Dutch Bros latest to prove the coffee/loyalty mix
Many behaviours have changed in the last months, but it is impressive just how many of us have tried totally new methods of ordering and … [Read more...] about Consumer trust crucial to convenience purchasing behaviours
In some markets, people who have bravely submitted to vaccination are rewarded with a … [Read more...] about Krispy Kreme rewards vaccinated customers
Burger King is testing a loyalty program in five US markets as part of a broader push into expanding the … [Read more...] about Fast food chains test loyalty to burgers
A huge well done to Turner Prize winner Martin Creed for his uplifting new piece recently unveiled in the grounds of the atmospheric … [Read more...] about Everything is going to be alright
The usefulness of points for a rainy day was highlighted in a securities filing last Thursday, stating that Hilton Worldwide Holdings had in April pre-sold US$1 billion worth of points in its … [Read more...] about Hilton sells points to Amex in US$1bn fire sale
After some delay, airlines and hotels are now falling over themselves to reassure members of their loyalty programmes that there will be no loss of benefits – at least for a while.
Hyatt … [Read more...] about Hyatt latest chain to give loyalty customers the year off
