The usefulness of points for a rainy day was highlighted in a securities filing last Thursday, stating that Hilton Worldwide Holdings had in April pre-sold US$1 billion worth of points in its … [Read more...] about Hilton sells points to Amex in US$1bn fire sale
Hospitality
Hyatt latest chain to give loyalty customers the year off
After some delay, airlines and hotels are now falling over themselves to reassure members of their loyalty programmes that there will be no loss of benefits – at least for a while.
Hyatt … [Read more...] about Hyatt latest chain to give loyalty customers the year off
Airlines struggle with problem of grounded frequent flyers
Airlines and hotels search for solutions to extend elite status
Many airlines and hotels are reassuring customers that they will not lose their coveted perks as a result of coronavirus … [Read more...] about Airlines struggle with problem of grounded frequent flyers
Hotel loyalty @home from Scandinavian chain
Some people just love hotels. They like the crisp white sheets, the soft towels and the dream inducing beds.
Some chains sell such items to their customers. Now a group of Scandinavian … [Read more...] about Hotel loyalty @home from Scandinavian chain
Stores in rush to cater for growing vegan army
Veganuary becomes calendar fixture
An uncommon rush to provide vegan options is taking place in restaurants, coffee shops and supermarkets, driven by an equally surprising stampede by … [Read more...] about Stores in rush to cater for growing vegan army
IHG in loyalty deal with boutique hotelier
Boutique hotel specialists, Mr & Mrs Smith is to partner exclusively with InterContinental Hotels Group (IHG) in a move designed to persuade customers to book directly with IHG.
From … [Read more...] about IHG in loyalty deal with boutique hotelier
Minor Hotels to ‘transition’ loyalty programme
Maximising connections with strategic investment
Minor Hotels, the fast growing hotel group that has been on an acquisition trail, is reworking its loyalty programme.
Following … [Read more...] about Minor Hotels to ‘transition’ loyalty programme
True value of points out in the open
Hilton and Lyft putting a dollar value on points
Hilton and Lyft’s new US loyalty partnership is being seen as a very positive one for travellers, but it raises some question marks over … [Read more...] about True value of points out in the open
All focus now on loyalty
Accor CEO to revamp 'rather dismal' programme
Accor hospitality group has appointed Ogilvy as global marketing and advertising agency as it plans the launch of its new ALL loyalty … [Read more...] about All focus now on loyalty
Millennium Hotels simplifies loyalty offering
Focus on exclusivity and experiences
Millennium Hotels & Resorts has launched My Millennium Guest Reward Program with the intention of simplifying its loyalty … [Read more...] about Millennium Hotels simplifies loyalty offering
