Hospitality

Fast food chains test loyalty to burgers

Latest loyalty news from McDonalds, BurgerKing - and FatBurgers (yes really)

Burger King is testing a loyalty program in five US markets as part of a broader push into expanding the … [Read more...] about Fast food chains test loyalty to burgers

Everything is going to be alright

Uplifting sculpture celebrates hotel reopening

A huge well done to Turner Prize winner Martin Creed for his uplifting new piece recently unveiled in the grounds of the atmospheric … [Read more...] about Everything is going to be alright

Hilton sells points to Amex in US$1bn fire sale

The usefulness of points for a rainy day was highlighted in a securities filing last Thursday, stating that Hilton Worldwide Holdings had in April pre-sold US$1 billion worth of points in its … [Read more...] about Hilton sells points to Amex in US$1bn fire sale

Hyatt latest chain to give loyalty customers the year off

After some delay, airlines and hotels are now falling over themselves to reassure members of their loyalty programmes that there will be no loss of benefits – at least for a while.

Airlines struggle with problem of grounded frequent flyers

Airlines and hotels search for solutions to extend elite status

Many airlines and hotels are reassuring customers that they will not lose their coveted perks as a result of coronavirus … [Read more...] about Airlines struggle with problem of grounded frequent flyers

Hotel loyalty @home from Scandinavian chain

Some people just love hotels. They like the crisp white sheets, the soft towels and the dream inducing beds.

Some chains sell such items to their customers. Now a group of Scandinavian … [Read more...] about Hotel loyalty @home from Scandinavian chain

Stores in rush to cater for growing vegan army

Veganuary becomes calendar fixture

An uncommon rush to provide vegan options is taking place in restaurants, coffee shops and supermarkets, driven by an equally surprising stampede by … [Read more...] about Stores in rush to cater for growing vegan army

IHG in loyalty deal with boutique hotelier

Boutique hotel specialists, Mr & Mrs Smith is to partner exclusively with InterContinental Hotels Group (IHG) in a move designed to persuade customers to book directly with IHG.

Minor Hotels to ‘transition’ loyalty programme

Maximising connections with strategic investment

Minor Hotels, the fast growing hotel group that has been on an acquisition trail, is reworking its loyalty programme.

Following … [Read more...] about Minor Hotels to ‘transition’ loyalty programme

True value of points out in the open

Hilton and Lyft putting a dollar value on points

Hilton and Lyft’s new US loyalty partnership is being seen as a very positive one for travellers, but it raises some question marks over … [Read more...] about True value of points out in the open