No notice 50% cut in points
Business media got there first, but the consumer press is sure to follow when the full enormity of the changes made to the Radisson … [Read more...] about Plenty of criticism of Radisson Rewards ‘devaluation’
Hospitality
Accor signs loyalty partnership with Sixt
Deal will reward employees as well as guests
Car rental company Sixt has signed a partnership with French … [Read more...] about Accor signs loyalty partnership with Sixt
MGM revamps loyalty programme
Customers to be rewarded for all spend, not just gambling
MGM Resorts International has revamped … [Read more...] about MGM revamps loyalty programme
Dutch Bros latest to prove the coffee/loyalty mix
There is definitely something compelling about the marriage of coffee and loyalty. US based Dutch Bros Coffee has exceeded all expectations – including those of its CFO Charles Jemley – by gaining … [Read more...] about Dutch Bros latest to prove the coffee/loyalty mix
Consumer trust crucial to convenience purchasing behaviours
Profiles of new McDonalds and Popeyes programs
Many behaviours have changed in the last months, but it is impressive just how many of us have tried totally new … [Read more...] about Consumer trust crucial to convenience purchasing behaviours
Krispy Kreme rewards vaccinated customers
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Donuts and price reductions as start of a retail trend: Calling for vaccination creativity!
In some markets, people who have bravely submitted to vaccination … [Read more...] about Krispy Kreme rewards vaccinated customers
Fast food chains test loyalty to burgers
Latest loyalty news from McDonalds, BurgerKing - and FatBurgers (yes really)
Burger King is testing a loyalty program in five US markets as part of a broader … [Read more...] about Fast food chains test loyalty to burgers
Everything is going to be alright
Uplifting sculpture celebrates hotel reopening
A huge well done to Turner Prize winner Martin Creed for his uplifting new piece recently unveiled in the grounds … [Read more...] about Everything is going to be alright
Hilton sells points to Amex in US$1bn fire sale
The usefulness of points for a rainy day was highlighted in a securities filing last Thursday, stating that Hilton Worldwide Holdings had in April pre-sold US$1 billion worth of points in its … [Read more...] about Hilton sells points to Amex in US$1bn fire sale
Hyatt latest chain to give loyalty customers the year off
After some delay, airlines and hotels are now falling over themselves to reassure members of their loyalty programmes that there will be no loss of benefits – at least for a while.
Hyatt … [Read more...] about Hyatt latest chain to give loyalty customers the year off