But only for those with a data-led strategy - claim
The UK Data (Use and Access) Act 2025 (DUAA) gives the green light for businesses … [Read more...] about New act will turbo charge loyalty marketing
Loyalty Strategy
Tactical loyalty gaining ground as retail pressures mount
Exclusive
,Guest Article
Tighter margins, shifting shopper priorities and inflation creating profound shift to one of the most reliable growth levers in a retailer's toolkit - loyalty
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Vicious circle stopping brands from personalising
Loyalty programs not in line with overall company strategy
Squeezed margins and pressure to increase profitability are preventing … [Read more...] about Vicious circle stopping brands from personalising
Sony ending PlayStation Stars loyalty but suggests “future evolution”
Sony is ending its PlayStation Stars loyalty programmeafter three years but promises something new soon.
The programme first started … [Read more...] about Sony ending PlayStation Stars loyalty but suggests “future evolution”
“Time to rethink” says Pret A Manger after axing five-coffees-a-day Club Pret offer in UK
Comment
It was planned to rollout the Pret five coffees a day program across all 18 countries by the end of 2024. But now the upmarket coffee and lovely lunch chain has decided … [Read more...] about “Time to rethink” says Pret A Manger after axing five-coffees-a-day Club Pret offer in UK
Refreshing speaker diversity and plenty of brand brilliance
Exclusive
,Free/Open
Loyalty Connect Global conference report - Day Two
It was an action packed first day at the first ever Loyalty Connect Global, with … [Read more...] about Refreshing speaker diversity and plenty of brand brilliance
Huge growth predicted for the loyalty marketing industry
Trend Analysis
But not all programs will benefit
There is good news and bad news in the latest report from IAG Loyalty.
[Read more...] about Huge growth predicted for the loyalty marketing industry
Subscriptions continue to grow – Stripe report
Recurring payment volume processed on Stripe is growing 16% faster than one-time payment volume, and subscription businesses are continuing to expand … [Read more...] about Subscriptions continue to grow – Stripe report
UK loyalty programs playing points copycat
Report on retail loyalty trends including sustainability
Tesco has followed Sainsbury’s and Boots in cutting the value of their … [Read more...] about UK loyalty programs playing points copycat
WBA to use understanding of its ‘100 million loyalty customers’ for new beauty merger
Strong emphasis on empathy and ‘reframing the narrative’
Walgreen Boots Alliance, the massive US/UK pharmacy and beauty company that … [Read more...] about WBA to use understanding of its ‘100 million loyalty customers’ for new beauty merger