More than 20 top payment card issuers in China are to be equipped with an alternative to the classic cashback scheme to drive cross-border spend, that allows customers to choose their … [Read more...] about Customers given reward choice with new China payments loyalty
News
First the coffee, now the newspaper
Comment
,Free/Open
Waitrose, how could you!
It’ only a small thing, but the decision by Waitrose to stop offering free newspapers to loyalty card holders could have devastating … [Read more...] about First the coffee, now the newspaper
Accor signs loyalty partnership with Sixt
Deal will reward employees as well as guests
Car rental company Sixt has signed a partnership with French giant hospitality group … [Read more...] about Accor signs loyalty partnership with Sixt
MGM revamps loyalty programme
Customers to be rewarded for all spend, not just gambling
MGM Resorts International has revamped its pan-global loyalty … [Read more...] about MGM revamps loyalty programme
High profile brands point to growing importance of customer loyalty
International Loyalty Awards
The International Loyalty Awards organisers say the big names joining the roster of sponsors for 2022 prove the high value and importance placed on customer loyalty across all sectors.Prime sponsor … [Read more...] about High profile brands point to growing importance of customer loyalty
Brands realise customer loyalty value of reusing products
Timberland latest brand to recycle
Marks&Spencer began the trend several years ago, then IKEA said it would take back old furniture for sprucing up, now Timberland is joining the … [Read more...] about Brands realise customer loyalty value of reusing products
Dutch Bros latest to prove the coffee/loyalty mix
There is definitely something compelling about the marriage of coffee and loyalty. US based Dutch Bros Coffee has exceeded all expectations – including those of its CFO Charles Jemley – by gaining … [Read more...] about Dutch Bros latest to prove the coffee/loyalty mix
New prime sponsor for the International Loyalty Awards
Free/Open
,International Loyalty Awards
The International Loyalty Awards have announced a new prime sponsor for the International Loyalty Awards.
New for 2022, Oracle will be the headline sponsor.
Andy Kulina, … [Read more...] about New prime sponsor for the International Loyalty Awards
Etihad to reward green choices
Entries sought for the Best Eco-loyalty initiative - International Loyalty Awards
Etihad Airways claims to be the first airline to reward customers for making “green” … [Read more...] about Etihad to reward green choices
Calls for Bain and Co to lose UK contracts after SA corruption findings
Reichheld publishes new book
It is unlikely you will have managed to sit through a loyalty focussed conference anywhere in the world in the last 30 years without someone mentioning Bain … [Read more...] about Calls for Bain and Co to lose UK contracts after SA corruption findings