Retail Loyalty

John Lewis trials rewards for beauty recycling

UK department store chain John Lewis & Partners has launched a beauty packaging recycling trial working with their loyalty programme.

John Lewis loyalty card members will receive £5 off any beauty purchase when they bring empty make-up and skincare packaging for recycling - Picture John Lewis

BeautyCycle allows members of its my John Lewis loyalty programme to earn £5 off any beauty purchase when they bring empty make-up and skincare packaging from any brand in-store for … [Read more...] about John Lewis trials rewards for beauty recycling

Strong Superdrug results attributed to loyalty product linking

Health & Beautycard membership tops 14 million

Superdrug says its Health and Beauty card membership has now reached more than 14 million members, driven by special deals for those using the Superdrug mobile network, plus additional beauty services such as lash bars, nail bars and double loyalty points for mobile network members, hairdressing services.

Superdrug health&beautycard members gain double points if they use Superdrug mobile services

The use of the … [Read more...] about Strong Superdrug results attributed to loyalty product linking

Gift cards retain popularity

New research by the UK Gift Card & Voucher Association (UKGCVA) shows that gift cards are maintaining their popularity - particularly with younger shoppers.

The State of the Nation report, sponsored by First Data, found that out of the 2,000 UK consumers surveyed, 84% have purchased a gift card at some point in their lifetime, and of those that have, 87% are purchasing gift cards at least once a year.

Reflecting the age-agnostic appeal of gift cards, purchasing … [Read more...] about Gift cards retain popularity

Shame on you Boots

What happened to the Plastics Pact?

The news that Boots has digitised its Advantage loyalty card programme was completely overshadowed today by the unexplainable news that it was replacing paper subscription bags with plastic.

"Livid" and "baffled" customers have been complaining to the company and at least one was so incensed she took her bag back to the store with "shame on you!" and "paper, not plastic!" written in capitals in black marker pen.

Boots joined the … [Read more...]

Have more sex, urges Jack Ma, to employees working 9 hour days

Monitoring possible effects of Alibaba's global ambition

Jack Ma, founder and chairman of online marketplace Alibaba, has been even more controversial than usual recently. At a group wedding celebration of 102 employee couples attended by 10,000 workers, he sparked criticism for advising his newlywed employees to have sex six times in six days.

Jack Ma, CEO of Alibaba and probably the world's riches man

This is a play on his controversial company motto and work … [Read more...] about Have more sex, urges Jack Ma, to employees working 9 hour days

Tesco price cut trial goes nationwide

All channels and store formats to participate

Clubcard holders could pay as little as half the amount that other customers at Tesco pay over the coming month in a promotion that has now gone nationwide and that Tesco says is the first time that any UK grocer has offered loyalty card holders lower prices at the checkout.

Photo courtesy of Tesco

As we reported a couple of weeks ago, customers who tap or scan their Clubcard at the till will pay between 15% and 50% less on … [Read more...] about Tesco price cut trial goes nationwide

Boulangerie loyalty for a UK audience

Loyalty works well for coffee and fast food establishments because of the frequency of purchase. In France particularly, it is custom to buy bread at least once a day.

So it is no surprise that French bakery and patisserie brand Paul is launching its first mobile payment and loyalty app. The surprise is that it is exclusively for UK customers.

The app, which will be available from May 20, is powered by Yoyo and will be free to download from the Apple App Store and … [Read more...] about Boulangerie loyalty for a UK audience

intu to drive footfall with in-store cashback app

2% on purchases, with app in beta now available Footfall is the golden goose for bricks and mortar retailers. If you can persuade shoppers into your premises, then sales will follow, goes the argument. intu the largest shopping centre landlord in the UK has responded to this requirement with a shopper cash-back loyalty initiative that rewards spending in physical stores.

intu Pocket will give shoppers at least 2% cashback on anything they buy from participating shops and … [Read more...] about intu to drive footfall with in-store cashback app

Rumours and more rumours as Tesco Clubcard price cuts

Everyone watching as latest ‘big plans’ emerge Tesco is reported to be trialling price cuts for loyalty members but this is not the only big rumour circulating.

Tesco is also said to be bringing together its retail, financial services and mobile offerings in a deal that could bring it into direct competition with Amazon.

First the price cuts for Clubcard holders

The Sunday Times reported yesterday that Tesco was … [Read more...] about Rumours and more rumours as Tesco Clubcard price cuts

Easter about giving as more retailers increase offers

Nectar partners to give away millions

Nectar’s Bank Holiday campaign gets into gear tomorrow with partners preparing to give away millions of Nectar points from 12th April – 6th May

Partners including Sainsbury’s (owners of Nectar), Argos (also owned by Sainsbury’s) , eBay, AO, Laura Ashley, Dulux Decorator Centre and Furniture Village are among those that have agreed to the promotion Sainsbury’s will be giving shoppers the chance to earn 5 … [Read more...] about Easter about giving as more retailers increase offers