Social Media

Expect the unexpected

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Free/Open

The most unexpected things appeal to our customers. Did you know for example, that the most popular YouTube video for India, in September, with over 50 million views, is for DSP Mutual Fund, an … [Read more...] about Expect the unexpected

Google Pay linking to reward imports

Link to Gmail will pull in reward benefits

Google Pay is testing linking to Gmail to automatically import loyalty cards, tickets and reward points.

According to … [Read more...] about Google Pay linking to reward imports

Lush has left the channel

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Tired of fighting algorithms, tired of social media life

Lush, the homemade cosmetics retailer, is not the first brand to close its social media channels. Weatherspoons did it to a great … [Read more...] about Lush has left the channel

Marriott turns to Snapchat to drive loyalty

Marriott turns to Snapchat to drive loyaltyMillennials targeted as chain responds to Airbnb threat … [Read more...] about Marriott turns to Snapchat to drive loyalty

New public report uncovers UK social media use

New public report uncovers UK social media useA massive 84% of all UK adults use social media, and two-thirds use social media every day - and despite reports to the contrary, Facebook remains the … [Read more...] about New public report uncovers UK social media use

Amazon rated best brand on social media

Amazon rated best brand on social mediaOnline retailers dominate rankings for best customer interaction … [Read more...] about Amazon rated best brand on social media

Gourmet Burger pulls ads after veggie backlash

Gourmet Burger pulls ads after veggie backlashVegan Society hails social media campaign as a triumph … [Read more...] about Gourmet Burger pulls ads after veggie backlash