Company focus to alter to include social and societal issues and community engagement with more use of customer data
tcc global has appointed a new CEO to "at a pivotal moment in the … [Read more...] about Former dunhumby CEO joins tcc global
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Facebook offers retailers an online loyalty lifeline
Small retailers have been perennially challenged with the problem of maintaining the loyalty of infrequent customers. In the latest announcement from Facebook in which it launches a … [Read more...] about Facebook offers retailers an online loyalty lifeline
LOYALTY REBOOT: a fresh start or a new script?
Guest Article
Article by Fulvio Furbatto - CEO & Founder Advice Group, and creator of a number of recent Loyalty Magazine Awards winners including that for AS Roma
Since the beginning … [Read more...] about LOYALTY REBOOT: a fresh start or a new script?
Watching Apple as it begins to wake up
Adapting the rules for retail for the new normal
We’ve grown used to watching how Apple does things, so who better to focus on as businesses struggle to re-open under the rules of the … [Read more...] about Watching Apple as it begins to wake up
Consumers appreciate loyalty even more in Covid times – research
Only one loyalty category taking a knock
Is it our imagination, or are people becoming more appreciative of their loyalty programmes since the beginning of Covid-19 … [Read more...] about Consumers appreciate loyalty even more in Covid times – research
JetBlue latest company to raise funds from points sale
Financial services firms filling their coffers from distressed travel firms
JetBlue Airways is the latest company in the US to make use of its True Blue loyalty programme by selling … [Read more...] about JetBlue latest company to raise funds from points sale
Local stores benefit during lockdown
Younger customers discover the corner store
2 in 5 (41%) Brits have been using their local, independent shops, such as butchers and greengrocers, more frequently during the … [Read more...] about Local stores benefit during lockdown
How retailers can harness assets to keep relationships alive
Guest Article
,Coronavirus
How to leverage a loyalty programme to strengthen customer engagement in challenging times
The COVID-19 outbreak has thrown the sense of normality which underpins everyday life out the … [Read more...] about How retailers can harness assets to keep relationships alive
Virgin saves Velocity FF programme from administration
Move illustrates the value of a loyalty programme
Virgin Australia and a number of its subsidiary companies are now in administration, but its Velocity frequent flyer programme which … [Read more...] about Virgin saves Velocity FF programme from administration
Aeroplan latest to offer ‘at home’ points to members
Aeroplan, Air Canada’s travel loyalty partner, formerly owned by AIMIA, is offering members the chance to boost their status buy earning “Travel at Home” miles.
During the COVID-19 … [Read more...] about Aeroplan latest to offer ‘at home’ points to members
