Don't kid yourself this isn't loyaltyWalmart establishing new rules for customer engagement … [Read more...] about Don’t kid yourself this isn’t loyalty
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Marriott Rewards launches scheme for children
Marriott Rewards launches scheme for childrenInitial rollout in India … [Read more...] about Marriott Rewards launches scheme for children
What makes passengers abandon an airline?
What makes customers abandon an airline?Passengers reveal biggest deal breakers, gripes and annoyances … [Read more...] about What makes passengers abandon an airline?
Hertz starts 1.9m travel mile promotion
Hertz starts 1.9m travel mile promotionInitiative to mark 10th anniversary of frequent flyer partnership … [Read more...] about Hertz starts 1.9m travel mile promotion
M&S loyalty boss departs amid racism claims
M&S loyalty boss departs amid racism claimsNew head of Sparks scheme appointed … [Read more...] about M&S loyalty boss departs amid racism claims
Chinese mobile app ranks ‘loyal’ citizens
Chinese mobile app ranks 'loyal' citizensApp calculates credit scores based on online data … [Read more...] about Chinese mobile app ranks ‘loyal’ citizens
Chinese mobile app ranks ‘loyal’ citizens
Chinese mobile app ranks 'loyal' citizensApp calculates credit scores based on online data … [Read more...] about Chinese mobile app ranks ‘loyal’ citizens