DFS Circle rewards customers faster, with more benefits, in more than 20 destinations
DFS Group, the luxury travel retailer based in Hong Kong, has … [Read more...] about DFS Group unveils new global loyalty program
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Points and fivers back at Morrisons
Selected offers make life complicated for those chasing best value
If you think points are out in terms of popularity, and money off personalised offers in, … [Read more...] about Points and fivers back at Morrisons
Malaysia loyalty collaboration widens reach of ecosystem
Over 20,000 products and services for redemption
A Malaysian loyalty ecommerce redemption and solutions provider, has agreed a loyalty collaboration with a music-driven … [Read more...] about Malaysia loyalty collaboration widens reach of ecosystem
Increase in co-branding driving growth in international schemes
Global shift from cash drives card spending; reward schemes fuelling rise
Despite government backing of domestic schemes in some markets, cards are increasingly … [Read more...] about Increase in co-branding driving growth in international schemes
Heinz raises stakes for FMCG loyalty
Move to direct commerce loyalty accelerates with major brands bypassing retailers
Heinz has launched a points-based loyalty scheme on its direct-to-consumer … [Read more...] about Heinz raises stakes for FMCG loyalty
BharatPe rebrands multi-brand loyalty program PAYBACK India as ‘Zillion’
Payback India has been given a new name and brand identity in line with the company's vision to make Zillion stand for loyalty and rewards across the … [Read more...] about BharatPe rebrands multi-brand loyalty program PAYBACK India as ‘Zillion’
Sometimes being a customer is horrible
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Call centres not helped by chatbot technology
Retail sales continue to drop (0.9% in the UK), consumers continue to make economies as inflation bites further, … [Read more...] about Sometimes being a customer is horrible
Company rebrands to re-evaluate what we mean by currency
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Exchangeable loyalty points just one currency that could be unlocked
Talking to Aron Alexander of newly named Runa involves some re-evaluation of accepted … [Read more...] about Company rebrands to re-evaluate what we mean by currency
Is sustainability a fork in the loyalty road?
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Report from the Zurich LoyaltyCXM Summit
Sustainable living costs more, but most people support the concept of sustainabe living while wanting to save money. It … [Read more...] about Is sustainability a fork in the loyalty road?
UK loyalty programs playing points copycat
Report on retail loyalty trends including sustainability
Tesco has followed Sainsbury’s and Boots in cutting the value of their loyalty points. Each has argued … [Read more...] about UK loyalty programs playing points copycat