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Loyalty Magazine covers customer loyalty programmes & engagement, data analytics, technology solutions, social, rewards, points, transformation, relationships, CRM

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Customers have changed – and you need to get emotional about it

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The Problem: Consumers have changed their behaviour, their preferences and the way they live life. Most of those changes will stay in place for some time to come. Some will never revert to how they were before. So it was timely for Loyalty Magazine to be invited to the Cheetah . . .

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Loyalty Magazine is the only title reporting exclusively on the global loyalty business. It carries reports, research, analysis, guest articles and comment on customer retention, loyalty programmes, reward programmes, affinity, customer insight, new technology, CRM and other customer information management systems, customer engagement, digital loyalty, social media interaction and mobile. (Phew!)

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Loyalty Magazine covers all global markets and business sectors, including retail, financial services, travel and hotels, telecoms, entertainment, experiences, gamification and technology.

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