Report confirms lack of environmental care from fulfilment companies, but loyalty has a role to play
Research is demonstrating the strength of customer concern over their impact on the environment, but are companies being sustainable enough in how they deliver?
A new report from parcelLab analysed the . . .
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Loyalty Magazine is the only title reporting exclusively on the global loyalty business. It carries reports, research, analysis, guest articles and comment on customer retention, loyalty programmes, reward programmes, affinity, customer insight, new technology, CRM and other customer information management systems, customer engagement, digital loyalty, social media interaction and mobile. (Phew!)
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