How to leverage a loyalty programme to strengthen customer engagement in challenging times
The COVID-19 outbreak has thrown the sense of normality which underpins everyday life out the window. Across the globe, industries have been hit left, right and centre as customers and businesses take action to ensure . . .
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Loyalty Magazine is the only title reporting exclusively on the global loyalty business. It carries reports, research, analysis, guest articles and comment on customer retention, loyalty programmes, reward programmes, affinity, customer insight, new technology, CRM and other customer information management systems, customer engagement, digital loyalty, social media interaction and mobile. (Phew!)
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Loyalty Magazine covers all global markets and business sectors, including retail, financial services, travel and hotels, telecoms, entertainment, experiences, gamification and technology.
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