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22 JANUARY 2018

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Friday, 19 January 2018

Are loyalty cards dying out?
Loyalty Magazine Editor Annich McIntosh discusses loyalty trends on BBC Breakfast

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Latest feature
     
 
What are we going to do about Amazon?

Amazon has created an amazing business model – and made it even better.

It set up an online shopping portal (that incidentally, no-one really expected to work – remember when it was just about books?), made it really simple to buy online, with few questions asked about returns; made sure the delivery is swift, and within the time promised.

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 Latest news 
 
Month's news
 
   Most read  
 
     
 
article thumbnail News - Reward SchemesThursday, 18 January 2018

Tesco backtracks on Clubcard changes
Exit of more than 50 partners "is unrelated"
Read more ...

article thumbnail News - Reward SchemesTuesday, 16 January 2018

Comment: Don’t underestimate the importance of loyalty rewards to consumers
BBC Tesco Clubcard story tops the ratings
Loyalty Magazine explains that Loyalty at an 8-way interchange!

Read more ...

article thumbnail News - Reward SchemesTuesday, 16 January 2018

Tesco makes major Clubcard changes
– Members react angrily at sudden revamp of voucher structure
– Loyalty editor Annich McIntosh talks to the BBC
Read more ...

article thumbnail News - HospitalityMonday, 15 January 2018

Hilton revamps Honors scheme
Programme simplified after customer feedback
Read more ...

article thumbnail News - Mobile RewardsFriday, 12 January 2018

Carrying cards – the biggest loyalty gripe
Text is most desired way of connecting
Read more ...

article thumbnail News - Coalition SchemesThursday, 11 January 2018

Cobot lends a helping hand at Ocado
But does it have the language skills?
Read more ...

article thumbnail News - Data SecurityThursday, 11 January 2018

‘Bug bounties’ to become common in loyalty
Move likely as cybercriminals increasingly target reward points Read more ...

News - Data SecurityWednesday, 10 January 2018

Carphone Warehouse fined £400,000 for data breach
Post May’s GDPR implementation, it could have been £400m Read more ...

article thumbnail News - Loyalty Magazine AwardsWednesday, 10 January 2018

January Jobs List
– Thinks: #loyalty #award #winner #glory #payrise #champagne #jobsatisfaction
– Urgent reminder to oneself
– Deadline for Entries to The Loyalty Magazine Awards 2018 is getting closer and closer. Don't leave it until the last minute - just in case!  Must have entries in by February 14th 2018
Read more ...

article thumbnail News - Coalition SchemesWednesday, 10 January 2018

Mobile revives the QR code
Coupon redemption predicted to surge Read more ...

News - Reward Schemes
Tesco backtracks on Clubcard changes
Liam McLoughlin - Thursday, 18 January 2018

News - Reward Schemes
Don’t underestimate the importance of loyalty rewards to consumers
Liam McLoughlin - Tuesday, 16 January 2018

News - Reward Schemes
Tesco makes major Clubcard changes
Liam McLoughlin - Tuesday, 16 January 2018

News - Hospitality
Hilton revamps Honors scheme
Liam McLoughlin - Monday, 15 January 2018

News - Mobile Rewards
Carrying cards - the biggest loyalty gripe
Liam McLoughlin - Friday, 12 January 2018

News - Coalition Schemes
Cobot lends a helping hand at Ocado
Liam McLoughlin - Thursday, 11 January 2018

News - Data Security
‘Bug bounties’ to become common in loyalty
Liam McLoughlin - Thursday, 11 January 2018

News - Data Security
Carphone Warehouse fined 400,000 for data breach
Administrator - Wednesday, 10 January 2018

News - Loyalty Magazine Awards
January Jobs List
Liam McLoughlin - Wednesday, 10 January 2018

News - Coalition Schemes
Mobile revives the QR code
Liam McLoughlin - Wednesday, 10 January 2018

News - Coalition Schemes
Uber pilots loyalty with Indian drivers
Liam McLoughlin - Tuesday, 09 January 2018

News - Retail Loyalty
Burger chain to deploy blockchain programme
Liam McLoughlin - Monday, 08 January 2018

News - Travel
Easyjet partners with Collinson Group
Liam McLoughlin - Friday, 05 January 2018

News - Coalition Schemes
Dotz plans to double in size
Liam McLoughlin - Tuesday, 02 January 2018

News - Data Security
GDPR golden nugget Today: How online retailers will be affected
Liam McLoughlin - Friday, 29 December 2017

News - Coalition Schemes
GDPR golden nugget Today: A data compliance checklist
Liam McLoughlin - Thursday, 28 December 2017

News - Comment
10 human jobs that will be done by AI and robots in the future
Liam McLoughlin - Thursday, 28 December 2017

News - Data Security
GDPR golden nugget Today: The data compliance implications
Liam McLoughlin - Wednesday, 27 December 2017

News - Customer Insight
Key loyalty trends for 2018
Liam McLoughlin - Wednesday, 27 December 2017

News - Loyalty Magazine Awards
New sponsors for The Loyalty Magazine Awards
Liam McLoughlin - Monday, 04 December 2017

News - Loyalty Magazine Awards
Get yourself nominated for The Loyalty Magazine Awards 30 under 40
Liam McLoughlin - Wednesday, 20 December 2017

News - Loyalty Magazine Awards
Entries now open for The Loyalty Magazine Awards 2018
Liam McLoughlin - Wednesday, 06 December 2017

News - Travel
Eurostar launches revamped scheme
Liam McLoughlin - Thursday, 14 December 2017

News - Financial Services
Amex offers perks for millennials
Liam McLoughlin - Friday, 15 December 2017

News - Loyalty Magazine Awards
January Jobs List
Liam McLoughlin - Wednesday, 10 January 2018

News - Retail Loyalty
Comment: Find out which Black Friday customers can become loyal
Liam McLoughlin - Friday, 01 December 2017

News - Data Security
GDPR golden nugget Today: How online retailers will be affected
Liam McLoughlin - Friday, 29 December 2017

News - Coalition Schemes
Ice partners with network for rewards
Liam McLoughlin - Tuesday, 05 December 2017

News - Comment
A tale of the good and the also-ran for CX
Liam McLoughlin - Thursday, 07 December 2017

News - Coalition Schemes
Diverse rewards key to hotel customer satisfaction
Liam McLoughlin - Friday, 01 December 2017

News - Reward Schemes
7-Eleven expands rewards scheme
Liam McLoughlin - Tuesday, 28 November 2017

News - B2B
Travel agent programme rewards brand interaction
Liam McLoughlin - Monday, 27 November 2017

News - Financial Services
Challenger bank partners with Yoyo Wallet
Liam McLoughlin - Friday, 24 November 2017

News - Retail Loyalty
Loyalty gives way to promotions at Xmas
Liam McLoughlin - Thursday, 30 November 2017

News - Coalition Schemes
Plenti partner exodus ramps up
Liam McLoughlin - Thursday, 21 December 2017

News - Reward Schemes
Don’t underestimate the importance of loyalty rewards to consumers
Liam McLoughlin - Tuesday, 16 January 2018

News - Travel
The most valuable airline loyalty programmes
Liam McLoughlin - Wednesday, 29 November 2017

News - Customer Insight
The top 10 loyalty stories of 2017
Liam McLoughlin - Friday, 22 December 2017

News - Comment
10 human jobs that will be done by AI and robots in the future
Liam McLoughlin - Thursday, 28 December 2017

article thumbnail News - Reward SchemesThursday, 18 January 2018

Tesco backtracks on Clubcard changes
Exit of more than 50 partners "is unrelated"
Read more ...

article thumbnail News - Reward SchemesTuesday, 16 January 2018

Comment: Don’t underestimate the importance of loyalty rewards to consumers
BBC Tesco Clubcard story tops the ratings
Loyalty Magazine explains that Loyalty at an 8-way interchange!

Read more ...

article thumbnail News - Reward SchemesTuesday, 16 January 2018

Tesco makes major Clubcard changes
– Members react angrily at sudden revamp of voucher structure
– Loyalty editor Annich McIntosh talks to the BBC
Read more ...

article thumbnail News - HospitalityMonday, 15 January 2018

Hilton revamps Honors scheme
Programme simplified after customer feedback
Read more ...

article thumbnail News - Mobile RewardsFriday, 12 January 2018

Carrying cards – the biggest loyalty gripe
Text is most desired way of connecting
Read more ...

article thumbnail News - Coalition SchemesThursday, 11 January 2018

Cobot lends a helping hand at Ocado
But does it have the language skills?
Read more ...

article thumbnail News - Data SecurityThursday, 11 January 2018

‘Bug bounties’ to become common in loyalty
Move likely as cybercriminals increasingly target reward points Read more ...

News - Data SecurityWednesday, 10 January 2018

Carphone Warehouse fined £400,000 for data breach
Post May’s GDPR implementation, it could have been £400m Read more ...

article thumbnail News - Loyalty Magazine AwardsWednesday, 10 January 2018

January Jobs List
– Thinks: #loyalty #award #winner #glory #payrise #champagne #jobsatisfaction
– Urgent reminder to oneself
– Deadline for Entries to The Loyalty Magazine Awards 2018 is getting closer and closer. Don't leave it until the last minute - just in case!  Must have entries in by February 14th 2018
Read more ...

article thumbnail News - Coalition SchemesWednesday, 10 January 2018

Mobile revives the QR code
Coupon redemption predicted to surge Read more ...

article thumbnail News - Coalition SchemesTuesday, 09 January 2018

Uber pilots loyalty with Indian drivers
Pilot scheme starts in major cities Read more ...

article thumbnail News - Retail LoyaltyMonday, 08 January 2018

Burger chain operator to deploy blockchain programme
Rewards can be transferred across brands Read more ...

article thumbnail News - TravelFriday, 05 January 2018

Easyjet partners with Collinson Group
Customers get insurance support in 13 European markets Read more ...

article thumbnail News - Coalition SchemesTuesday, 02 January 2018

Dotz plans to double in size
Brazil scheme sets out ambitious plans
Read more ...

article thumbnail News - Data SecurityFriday, 29 December 2017

GDPR golden nugget
Today: How online retailers will be affected

The EU General Data Protection Regulation (GDPR) comes into force on 25 May 2018 and will impact on the data handling practices of every company in Europe. Each day over the festive period, we suggest a specific issue you should be considering. Read more ...

article thumbnail News - Coalition SchemesThursday, 28 December 2017

GDPR golden nugget
Today: A data compliance checklist

The EU General Data Protection Regulation (GDPR) comes into force on 25 May 2018 and will impact on the data handling practices of every company in Europe. Each day over the festive period, we suggest a specific issue you should be considering. Read more ...

article thumbnail News - CommentThursday, 28 December 2017

10 human jobs that will be done by AI and robots in the future
The robots are coming – lock up your knowledge and protect your job at all costs!
Article by Rohit Talwar, Steve Wells, Alexandra Whittington, Maria Romero, and April Koury from Fast Future Publishing Read more ...

article thumbnail News - Data SecurityWednesday, 27 December 2017

GDPR golden nugget
Today: The data compliance implications

The EU General Data Protection Regulation (GDPR) comes into force on 25 May 2018 and will impact on the data handling practices of every company in Europe. Each day over the festive period, we suggest a specific issue you should be considering.  Read more ...

article thumbnail News - Customer InsightWednesday, 27 December 2017

Key loyalty trends for 2018
Using technology to stave off the retailer apocalypse Read more ...

article thumbnail News - Customer InsightFriday, 22 December 2017

The top 10 loyalty stories of 2017
See the most read stories on the Loyalty Magazine website this year Read more ...

 
     
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