With January comes the chance for some fresh thinking - and plenty of excitement over what 2023 will bring. Just the time to consider the loyalty big picture. Here is our first round up of predictions, analysis and research
Beginning on a positive note, Antavo’s 2023 Global Customer Report . . .
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Loyalty Magazine is the only title reporting exclusively on the global loyalty business. It carries reports, research, analysis, guest articles and comment on customer retention, loyalty programmes, reward programmes, affinity, customer insight, new technology, CRM and other customer information management systems, customer engagement, digital loyalty, social media interaction and mobile. (Phew!)
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