Northern Irish are the most likely to switch current accounts
Northern Irish current account holders are the most likely in the UK to say they would switch current accounts if they got bad service from their bank, shows new research by Which?
85% of account holders questioned in the province say they are likely to switch current accounts because of bad service. Welsh consumers are the least likely to ditch their bank over bad service (58% would be likely to switch). Overall, 68% of UK consumers are likely to switch banks accounts because of bad service.
The research comes ahead of the Which? Big Banking Debate, which reveals that 83% of people in the UK think that the Government should listen to both banks and consumers when deciding how to reform banking.
The Which? Big Banking Debate will take place in London at the Royal Horticultural Halls, 80 Vincent Square, on Thursday 4 February from 5-8pm.
Anyone who is unhappy with how their bank has treated them, wants the chance to have their say in how banks should be run, or would like to attend the debate, should visit www.which.co.uk/banking. All of these views will then feed into The Future of Banking Commission.
Which? chief executive Peter Vicary-Smith, says: “Whether they’re annoyed at bad service, poor returns on savings or the huge bonuses bankers continue to lavish on themselves, we believe that all consumers should have their say when deciding the future of banking.”