Loyalty Magazine covers customer loyalty programmes & engagement, data analytics, technology solutions, social, rewards, points, transformation, relationships, CRM
A UK-wide study suggests 92% of consumers are turning to loyalty programs … [Read more...] about Inflation helps put loyalty programs front of mind
“For any business, there is always a competitor; and a marketing proposition can always be matched, so … [Read more...] about IAG responds to unprecedented interest in customer loyalty to widen Avios proposition
Twenty five years ago, I was one of a handful of journalists invited to Moscow for the opening of the … [Read more...] about Remembering the opening of the first Mastercard ATM in Russia
What makes a successful financial loyalty programme? This is an interesting … [Read more...] about How much is your favourite FS loyalty programme worth?
Qatar Airways Privilege Club is dropping its own miles programme for … [Read more...] about Qatar drops programme to move to Avios
I wanted to change my credit card, because my present service … [Read more...] about Why are credit card loyalty offerings so boring?
TransferConnect, which claims to be the world’s largest points exchange network says it has achieved 50 currency partners.
TransferConnect , from Ascenda, is celebrating its 4th … [Read more...] about Points transfer system celebrates 50 partners and a fourth birthday
American Express and ICICI Investments Strategic Fund have sold PAYBACK India to payments provider BharatPe.
The transaction price, thought to be in the region of US$30m, but … [Read more...] about PAYBACK India changes hands in significant industry move
The Information Commissioner’s Office (ICO) has fined American Express … [Read more...] about Amex fined for sending four million unlawful emails
When the going gets tough, the … [Read more...] about Has loyalty stayed healthy and safe during the pandemic?
