Loyalty Magazine covers customer loyalty programmes & engagement, data analytics, technology solutions, social, rewards, points, transformation, relationships, CRM
A huge legal battle is developing as Mithaq fights to gain control of loyalty … [Read more...] about Aimia and Mithaq prepare for court battles
Etihad Airways wants its frequent flyers to contribute their points to helping the coronavirus efforts in refugee settings. It says it has collaborated with the United Nations Refugee Agency and … [Read more...] about Frequent flyers encouraged to donate miles
Avios reverses back into BA Exec ClubAvios currency will remain … [Read more...] about Avios reverses back into BA Exec Club
Coming to terms with Canada’s loyalty TsunamiAimia and LoyaltyOne battle with changing landscape This is the most profitable period ever for airlines, but it is still true that few airlines make money … [Read more...] about Coming to terms with Canada’s loyalty Tsunami
Quebec to ban points expirySecond Canadian province introduces legislation … [Read more...] about Quebec to ban points expiry
Air Miles makes changes to programmeAdmission it "did not live up to" its relationship with membersAir Miles in Canada has made significant changes to its programme promises after it failed to … [Read more...] about Air Miles makes changes to programme
Air Miles backs down on expiry policyDecember 31 deadline is cancelled … [Read more...] about Air Miles backs down on expiry policy
Ranking the global coalition schemesThere are more than two billion members of coalition loyalty programmes worldwide, but which are the biggest schemes? We reveal the answers in exclusive rankings … [Read more...] about Ranking the global coalition schemes
Air miles “rescue” service launches in BrazilOffering plans to open up to international visitors travelling round Brazil at 2014 World Cup … [Read more...] about Air miles “rescue” service launches in Brazil
Still searching for the next loyalty mousetrapWinner of The Loyalty Awards Industry Personality Award 2013, Sir Keith Mills has never walked away from an interesting challenge – and he shows no sign … [Read more...] about Still searching for the next loyalty mousetrap
