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88VIP members spend double, and adopt early

A trend is developing among retailers for members to be offered permanently lower “loyalty pricing” as a special reward. Alibaba 88VIP loyalty programme has experienced quite staggering success by expanding its customer retention efforts in this way.

The announcement of expanded perks was made during an exclusive concert for 88VIP members

Alibaba is the Chinese equivalent of Amazon, with lifestyle, loyalty and experiential elements thrown into the package. Few Chinese tourists … [Read more...] about 88VIP members spend double, and adopt early

Have more sex, urges Jack Ma, to employees working 9 hour days

Monitoring possible effects of Alibaba's global ambition

Jack Ma, founder and chairman of online marketplace Alibaba, has been even more controversial than usual recently. At a group wedding celebration of 102 employee couples attended by 10,000 workers, he sparked criticism for advising his newlywed employees to have sex six times in six days.

Jack Ma, CEO of Alibaba and probably the world's riches man

This is a play on his controversial company motto and work … [Read more...] about Have more sex, urges Jack Ma, to employees working 9 hour days

SPECIAL REPORT: Chinese payment giants “lightyears ahead”

SPECIAL REPORT: Chinese payment giants “light years ahead”Customer loyalty chief tenet of modelAlipay acceptance at 7-ElevenUS$15.5 trillion in mobile payments in 2017China has embraced mobile payments with such enthusiasm, the rest of the world appear to be technology deniers. Alipay and WeChat, the main protagonists, score in terms of technology, user friendliness, number of users and ubiquity. Their data analytics are central to everything they do. … [Read more...] about SPECIAL REPORT: Chinese payment giants “lightyears ahead”

So you want to know what is wrong with retail….

So you want to know what is wrong with retail….Scott Weavers-Wright voices his frustrationsYou would think that after completing one’s second company divestment – the first one for £70m, the second undisclosed - that this particular entrepreneur would be relaxed and fairly chilled about the world. But this would be far from the truth. In fact any mention of retailers leads to a stream of consciousness about short-sightedness, lack of spirit and a lock-down mentality. … [Read more...] about So you want to know what is wrong with retail….

Alipay: Alternative, but one of the biggest in the world

Alipay: Alternative, but one of the biggest in the worldEXCLUSIVE ARTICLEImagine a world where your mobile is your lifestyle tool. Your device will know where you are, customise the wallet page to your wants and history, and provide all the services you need right now, like restaurants or online stores. … [Read more...] about Alipay: Alternative, but one of the biggest in the world

Alipay: Alternative, but one of the biggest in the world

Alipay: Alternative, but one of the biggest in the worldEXCLUSIVE ARTICLEImagine a world where your mobile phone is your lifestyle tool. Your device will know where you are, customise the wallet page to your wants, requirements and history, and provide all the services you need right now, like restaurants or online stores. … [Read more...] about Alipay: Alternative, but one of the biggest in the world