automobiles

Is the loyalty business killing its golden goose?

Autozone legal precedent

Media focus on loyalty unfairness

Customer advice on how to leave a loyalty programme

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Toyota loses top satisfaction spot in US rankings

Toyota loses top satisfaction spot in US rankingsCrisis-hit Toyota has lost the top spot for customer satisfaction and retention in the US. … [Read more...] about Toyota loses top satisfaction spot in US rankings

US prefers foreign cars

US prefers foreign carsIt's bad news for those in Detroit, but a recent survey by Harris Interactive has shown that Americans are more satisfied with foreign cars.

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