AI top of the tech spending listThere is no doubt that retailers are accelerating spending on next-gen tech and artificial intelligence (AI) comes top of the list.Forrester predicts that this year … [Read more...] about AI top of the tech spending list
chatbots
New tech is increasingly key to loyalty
New tech is increasingly key to loyaltyBrands that use AI and bots will be ones to prosper in changing landscape … [Read more...] about New tech is increasingly key to loyalty
Intelligent assistants are most desired programme feature
Intelligent assistants are most desired programme featureMobile drives increase in loyalty scheme membership … [Read more...] about Intelligent assistants are most desired programme feature
Aeroméxico is latest airline to use chatbots
Aeroméxico is latest airline to use chatbotsRollouts at several carriers and travel agencies … [Read more...] about Aeroméxico is latest airline to use chatbots
Google and Facebook use chatbots for talking
Google and Facebook use chatbots for talkingAI tech bypasses apps … [Read more...] about Google and Facebook use chatbots for talking
