Bank complaints balloon – mostly about customer service179% more complaints than same period last year … [Read more...] about Bank complaints balloon – mostly about customer service
complaints
Banks forced to work on customer complaints strategy
Banks forced to work on customer complaints strategyAny good salesman will tell you that a customer complaint is a sales opportunity. If this is true, UK banks are missing out on some extra business. … [Read more...] about Banks forced to work on customer complaints strategy