Loyalty Magazine covers customer loyalty programmes & engagement, data analytics, technology solutions, social, rewards, points, transformation, relationships, CRM
Customer loyalty has never been more important than now, with the habits of shoppers changing dramatically due to the COVID-19 pandemic. The start of … [Read more...] about Mobile Messaging addresses the changing behaviours of consumers
Moving from the early stages of any crisis to the next stage – the realisation that nothing is … [Read more...] about Creating, or re-inventing a customer loyalty programme is easier than you think
The 3 new rules of Customer EngagementSurvey outlines key factors factors necessitating business strategy alignment with customer engagement … [Read more...] about The 3 new rules of Customer Engagement
NFC customer engagement rolloutPartnership for “changing model” of outdoor advertising … [Read more...] about NFC customer engagement rollout
Social media's role in customer engagement identifiedA study exploring the relationship between social media exposure and search behaviors suggests a dramatic correlation between what they call … [Read more...] about Social media’s role in customer engagement identified
