Retailers are struggling to catch up with the sea-change in consumer requirements from disposable and convenience to sustainable, green, eco and conscience goods. In food stores, people are demanding refillable, plastic-free and responsibly sourced. And in fashion, it is away from fast-fashion, cheap and replaceable items to goods that won’t damage the planet, aren’t produced in Asian sweat shops and which don’t use child labour. In all sectors, there is a demand for products without … [Read more...] about Sustainable fashion and plastic-free retail – how can loyalty respond?
What happened to the Plastics Pact? The news that Boots has digitised its Advantage loyalty card programme was completely overshadowed today by the unexplainable news that it was replacing paper subscription bags with plastic. "Livid" and "baffled" customers have been complaining to the company and at least one was so incensed she took her bag back to the store with "shame on you!" and "paper, not plastic!" written in capitals in black marker pen. Boots joined the UK … [Read more...] about Shame on you Boots
It wasn’t the most obvious place to be impressed by our progress towards zero plastics and environmental commitment. We were sitting in the Pilgrims coffee shop, near Holy Island in Northumberland. The stand-out, was that we were drinking from cups made of bamboo. The spoons were of wood, the cakes home-made and the coffee roasted on the premises, from a sustainable source. We were served by incredibly intense youngsters who were doing something they believed in, and the result was absolutely … [Read more...] about Isn’t it time for an eco-loyalty movement?