Customer loyalty in UK “remains low”Utilities sector shows surprise increase … [Read more...] about Customer loyalty in UK “remains low”
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Customer surveys via mobiles double
Customer surveys via mobiles doubleIncreasing amount of research conducted on smartphones … [Read more...] about Customer surveys via mobiles double
EU cookie directive “a positive step” say consumers
EU cookie directive “a positive step” say consumersThree quarters were unaware of change … [Read more...] about EU cookie directive “a positive step” say consumers
Ann Summers and Top Shop head social media charts
Ann Summers and Top Shop head social media chartsSpecialist retailer gets success after string of integrated campaigns … [Read more...] about Ann Summers and Top Shop head social media charts
Smartphone shopping shows major increase
Smartphone shopping shows major increaseAround fifty per cent of smartphone owners have now completed some sort of purchase on their mobile, according to new figures. … [Read more...] about Smartphone shopping shows major increase
Marks and Spencer tops m-commerce satisfaction league
Marks and Spencer tops m-commerce satisfaction league Second customer service success in a month for retailer … [Read more...] about Marks and Spencer tops m-commerce satisfaction league