Traditional model remains dominant despite customer disenfranchisement
A flurry of activity is happening in the travel industry as the sleeping giant awakes … [Read more...] about Airline loyalty in the firing line
Loyalty Magazine covers customer loyalty programmes & engagement, data analytics, technology solutions, social, rewards, points, transformation, relationships, CRM
A flurry of activity is happening in the travel industry as the sleeping giant awakes … [Read more...] about Airline loyalty in the firing line
Online travel mega-company Expedia Group plans to ‘unify and expand’ customer … [Read more...] about Expedia unifies customer loyalty offering across brands
Finally, there is a trend in travel for firms to make loyalty programmes more accessible and more portable for … [Read more...] about OTA in loyalty points collaboration
Expedia launches holiday rewardsThree tiers in new scheme … [Read more...] about Expedia launches holiday rewards
Expedia revamps rewards offeringNew tiers added to programme … [Read more...] about Expedia revamps rewards offering
Expedia starts Around the World online gaming contestPromotion offers up to one million ‘real world’ points … [Read more...] about Expedia starts Around the World online gaming contest
Thomas Cook high street retreat a sign of the timesIncreasing dominance of internet travel sites … [Read more...] about Thomas Cook high street retreat a sign of the times
Expedia upgrades mobile app with flightsAddition to hotel bookings offering … [Read more...] about Expedia upgrades mobile app with flights
Expedia launches rewards schemeProgramme rewards level of variety in travel booked … [Read more...] about Expedia launches rewards scheme
Soft launch for new Expedia rewardsProgramme in beta testing … [Read more...] about Soft launch for new Expedia rewards