Credit Search Barometer provides some millennial understandingPoor credit history and low credit scores impact customer behaviourUnderstanding your customers is a pre-requisite for any type of … [Read more...] about Credit Search Barometer provides some millennial understanding
experian
Loyalty programmes plagued by bad data
Loyalty programmes plagued by bad dataLow registration also hampers ability to drive retention … [Read more...] about Loyalty programmes plagued by bad data
Targeting the seven types of mobile customer
Targeting the seven types of mobile customerThere are seven distinct types of mobile consumers, ranging from those who rarely put their device down to those who barely pick it up. … [Read more...] about Targeting the seven types of mobile customer
Will customers share data? It depends on the question…
Will customers share data? It depends on the question…Companies letting trusty customers downIf you ask a person their sexual orientation 52% of customers would rather share this than their mobile … [Read more...] about Will customers share data? It depends on the question…
Data breaches trigger “catastrophic effect” on customers
Data breaches trigger “catastrophic effect” on customersCustomers kept 'at the end of the food chain' … [Read more...] about Data breaches trigger “catastrophic effect” on customers
Four minute limit before online abandonment
Four minute limit before online abandonmentCustomers take business to a competitor when frustrated with identity check process … [Read more...] about Four minute limit before online abandonment
Hyundai takes lead in brand loyalty
Hyundai takes lead in brand loyaltyUS customers favourite car brands … [Read more...] about Hyundai takes lead in brand loyalty
Nearly half of transactions occur within a day of email receipt
Nearly half of transactions occur within a day of email receipt New research reveals customer response times by industry … [Read more...] about Nearly half of transactions occur within a day of email receipt