Manufacturers sign up for system to by-pass supermarketsSystem will impact how brands use customer data for rewards … [Read more...] about Manufacturers sign up for system to by-pass supermarkets
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58% of customer loyalty accounts are inactive
58% of customer loyalty accounts are inactiveAnd the number is rising … [Read more...] about 58% of customer loyalty accounts are inactive
Unilever highlights importance of Alexa
Unilever highlights importance of Alexa50% of online searches to be made by voice … [Read more...] about Unilever highlights importance of Alexa
Grocery shoppers planning ahead
Grocery shoppers planning ahead Coupon company survey suggests brand influence should start early … [Read more...] about Grocery shoppers planning ahead
Incoming! Making Every Customer Contact a Precious Event
Incoming! Making Every Customer Contact a Precious EventBig brands in the Fast Moving Consumer Goods (FMCG) industry are constantly in contact with customers. So when contact becomes a process driven … [Read more...] about Incoming! Making Every Customer Contact a Precious Event