Grass Roots to be bought by prepaid company£90m acquisition of customer engagement provider … [Read more...] about Grass Roots to be bought by prepaid company
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Big shortage of data analysts, says Boots customer boss
Big shortage of data analysts, says Boots customer bossMaths and stats experts badly needed to handle huge increases in data … [Read more...] about Big shortage of data analysts, says Boots customer boss
Grass Roots appoints commercial director
Grass Roots appoints commercial directorErnst & Young man joins … [Read more...] about Grass Roots appoints commercial director
Time for telcom loyalty?
Time for telcom loyalty?As coverage levels between operators and differences in call charges reduce, telcos bring new thinking to the concept of rewardsIf there was one mighty bastion that threatened … [Read more...] about Time for telcom loyalty?
Bank service more important than products or rates
Bank service more important than products or ratesHow to keep customers from switching … [Read more...] about Bank service more important than products or rates
House of Fraser starts mystery shopper scheme
House of Fraser starts mystery shopper schemeProgramme to measure customer experience … [Read more...] about House of Fraser starts mystery shopper scheme
Grass Roots bolsters digital marketing & loyalty team
Grass Roots bolsters digital marketing & loyalty teamNew account director at direct agency … [Read more...] about Grass Roots bolsters digital marketing & loyalty team