When national newspapers and magazines start offering … [Read more...] about Is the loyalty business killing its golden goose?
Harvard Business Review
Harvard Business Review report finds transactional loyalty wanting
The need for companies to re-imagine their loyalty programmes has been confirmed by Harvard Business Review, which … [Read more...] about Companies must move away from points and rewards
Study calls for better use of APM (application performance measurement
A recent survey has revealed that only 22% of companies have access to real-time metrics meaning that … [Read more...] about Only 22% of companies use real-time metrics